The staff were amazing. Never been to a hotel where I have been made more welcome

Stayed in August 2025

Great location , great staff and western style breakfast was perfect

Stayed in August 2025

Excellent hotel the staff was excellent they where so caring and considerate. We enjoyed every moment of our stay here. Would highly recommend this hotel

Stayed in August 2025

There was not anything that I didn't like except that we choose 1 Japanese breakfast and 3 western breakfasts which meant that our sone had to eat alone in the restaurant while we were upstairs in the buffet restaurant. I was able to sit with him after I had eaten but it was a little strange and I think if we had been told in advance that this would be the case we would have chosen differently.

Everything about our stay was perfect, the staff were very helpful and went out of their way to ensure that we had what we needed and to assist us with our daily plans arranging with local people bike hire and other activities. They also took great care to ensure that we had plenty of water and cooling clothes and were genuinely concerned for our welfare in the heat. Communication before our stay was also excellent. The views and location were also wonderful and enhanced our stay. The hotel while I believe was fully booked felt incredibly calm.

Stayed in July 2025

nothing

The staff were so welcoming, they showed me around the hotel and to my room and gave suggestions of what to visit and when, they really went above and beyond. The room was incredible, spacious and comfortable with a giant bath tub which was really appreciated after a long day! Location is ideal, right on the main shopping street and on the way to the tori gate / shrine. Continental breakfast which had a great variety was included and there are drinks in the lounge in the evening. A must stay!

Stayed in July 2025

Nothing

The hotel and the rooms are very beautiful . The staff is very nice.

Stayed in July 2025

We loved everything about our stay.

My partner (now my wife) and I have always loved the view of the iconic torii gate in Miyajima. While looking for a highly rated hotel in the area, we came across ITSUKUSHIMA IROHA and decided it would be the perfect place to celebrate her birthday, and secretly, I was planning to propose to her on that special day. I initially reached out to the hotel just to ask if they offered any simple in-room proposal decorations. To my surprise, Haruka and Yuriko responded with so much enthusiasm and so many thoughtful ideas — from how to hide the ring box, to when they could prepare the room while we were out, to setting up a beautiful arrangement. On top of all that, they even upgraded our room as a surprise. It was all far more than I ever expected. A huge thank you to Haruka, Yuriko, and everyone at ITSUKUSHIMA IROHA. Your kindness, genuine warmth, and incredible attention to detail made this such an unforgettable experience for us. We’ll always remember how you helped us on one of the most important days of our lives — and we absolutely plan to come back. As for the hotel itself: the location couldn’t be better, just a short walk from Itsukushima Shrine. It means you can enjoy the peaceful atmosphere and stunning views both early in the morning and later at night. Our room was elegantly designed, with top-quality amenities and one of the most comfortable beds we’ve ever slept on. And the meals — dinner and breakfast — were as delicious as they were beautifully presented. This is the most memorable and enjoyable hotel stay I’ve ever had. I wholeheartedly recommend ITSUKUSHIMA IROHA to anyone looking for a truly special, relaxing experience in Miyajima.

Stayed in April 2025

We arrived late afternoon at full tide. It would have been good if reception gave us some information about the Itsukushima floating shrine - it would have been fantastic to see it at full tide. We went very early the next morning but it was low tide. There was an English map for guests on the counter which we weren’t given on arrival. The Continental breakfast was simple, self-serve. We had everything we needed, however, for the price we paid for half-board, we expected more. Dinner was nice but again, we expected more for the price.

The location and view from sea facing room was lovely. The room and hotel decor was beautiful. Very quiet. Rooftop public baths were very nice.

Stayed in June 2025

Nothing, all great

The location was the best and also the service. Super attentive, really kind and extremely professional. Thank you so much for this beautiful time. Btw, the views are spectacular and you also have the chance to use the onsen which is a really unique experience with amazing views.

Stayed in June 2025

Wonderful stay on the beautiful island of Miyajima. Excellent rooms with a beautiful view. Friendly and helpful staff and a very nice dinner experience at the restaurant.

Stayed in June 2025

That we couldn't stay a second night

Exceptional staff so friendly. The room and breakfast were amazing. Can't speak highly enough.

Stayed in May 2025

Beautiful serene Ryokan with amazing evening meal

Stayed in May 2025

Fantastic spot with incredible lounge views, dinner and a rooftop onsen for 2 with a magical view of water. Our room was a beautiful Japanese-style room. Special mention to Yuriko, our fantastic host, who helped us with arrangements, made some great suggestions and made two shy travellers feel incredibly welcome.

Stayed in May 2025

The location and comfortable views from the deck made this especially nice. Having a complimentary glass of wine or two made it easier to feel welcome.

Stayed in April 2025

The Japanese style room we were in was small with no space for a table or chairs or any sitting area.

Excellent location. The lounge was spacious with comfortable seating options with free snacks, drinks and continental breakfast.

Stayed in May 2025

Oh, Iroha…. Where do I begin? We were greeted by the friendliest and kindest front desk staff, both of the ladies were extremely welcoming and helpful. They asked about our dinner plans and book us a table at a wonderful place. As this was the first place in Japan with Onsen that we stayed at we were explained how to prepare and what are the rules. We went there in the late evening, it was empty and from the outside bath you could enjoy the amazing views of Itsikushima Shrine, just magical! Also we were given a free upgrade to queen suite which we did not expect at all and it was incredible. I could not recommend enough this place and staying at Miyajima Island over night in general. You can’t fully experience the unique charm and beauty of this place by coming just for few hours. Come for a night or two and stay at Iroha, I can guarantee it will be a highlight of your Japan trip! Thank you for having us!

Stayed in May 2025

Excellent location, comfortable beds, spacious room, nice lounge with complimentary snacks and drinks. Yuriko was very helpful!

Stayed in April 2025

Nothing.

The staff was super helpful and welcoming. I felt really comfortable at the hotel. The service was beyond my expectations. I will be coming back here!

Stayed in May 2025

Position, fit-out, view

Stayed in May 2025

There is nothing I didn’t like! Everything was superb.

The location was beautiful! Not only the island but the hotel itself. The peaceful atmosphere set just what we needed for the final leg of our trip.

Stayed in April 2025

This was one of the nicest places I have stayed in and especially worth it for the price. I was a little hesitant at first, as this was on the pricier end for me, but this place exceeded all my expectations. The Onsen on the roof was clean and quiet, the location couldn't have been better, the staff were all very helpful, the place was clean, and the food was some of the best we had on the trip!

Stayed in April 2025

Amazing room, location and views. Kaiseke dinner was expensive but superb and well worth it.

Stayed in April 2025

The name in the booking site are in Japanese characters. This made us nervous as we wondered if it was legitimate. I recommend spelling it applicable language if you want to attract international guests.

Everything! From the moment that we dropped our bags off in the morning until our departure every detail was attended too. The receptionist staff kicked the stay at the ryokan with warmth, great information about the town, and drinks/snacks to begin our journey on the island. They gave us personal touches as it was my birthday, teaching us about onsen etiquette & how to dress in the yukata. The huge room overlooked the iconic torii. Then came the 10 course meal!!! It was the best we have had during our stay in Japan. We highly recommend this property.

Stayed in April 2025

Everything was perfect. I was sad to leave the beautiful room.

Everything was perfect! The room view was terrific. I will definitely come back one day!

Stayed in April 2025