399-9301 Nagano, Hakuba, Hokujo 4313-1, Japan
#51 of 103 hotels in Hakuba
Guests' ChoiceBased on 11 hotel reviews
9.5Cleanliness
10.0
Comfort
9.9
Location
9.4
Facilities
9.7
Staff
9.9
Value for money
8.7
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 11
Reviewed: April 11, 2024
Renee
AustraliaWould be nice to have cafe available in the morning for breakfast/coffee
Clean, fabulous location. Excellent staff
Stayed in March 2024
Reviewed: March 31, 2024
Danaice
United States of AmericaEverything was great
The staff was great
Stayed in March 2024
Reviewed: March 20, 2024
Timothy
United States of AmericaEverything was fantastic
Stayed in March 2024
Reviewed: December 7, 2023
Wee
SingaporeThere were no duty front desk the day we checked in. Was not able to contact them and very slow response from WhatsApp number given. Was not a great experience during day 1.
The room and view is exceptional. The staff from the 2nd day onwards service was good. Quite a bit of service recovery from the bad first day.
Stayed in December 2023
Reviewed: April 21, 2023
Jonathon
AustraliaTo be clear, had we travelled during peak Winter there would be nothing negative to say here (other than maybe the lack of tea/coffee). But as we travelled for Spring Skiing, almost everyone was shut for the season, including most restaurants and shuttle services. We struggled to find restaurants walking distance away, having to resort to catching a taxi to/from the accomodation to eat at night. The Happo-One chair lift opposite the accomodation was also done for the season, with the only option to be dropped off at the Happo-One Gondola or Hakuba 47 Gondola and then catching a taxi back. I'd recommend hiring a car if you plan on visiting outside of the winter season.
There's no shortage of accomodation at Hukuba. However you will struggle to find any as new, modern, and luxurious as Mountain Side. The apartment was huge, comfortable heating/cooling, great Wifi, and well equiped. I was even impressed with the TV having Apple TV functionality so I can stream tv/movies from my apple devices. The view is amazing, you felt like you were in a secluded mountain resort! The staff were very friendly, spoke good English, and always happy to accomodate our needs, including dropping us off into the town or one of the ski lifts. There is a dry room on the bottom floor for all of our ski gear. If you're planning on going up Happo-One, there is a chair lift literally across the road. We used Rhythm Ski Hire which is a 5min walk away to rent our gear.
Stayed in April 2023
Reviewed: April 15, 2023
Leonchenzt
Hong KongNothing I didn't like, too good to be true. Parking, room, heater, kitchen, bed, service, everything it far beyond what you could expect. They even have a dry room that can store the ski equipment,
I like everything they provide. Room is huge and comfortable, location is great, right facing a ski field. All facilities, expecially kitchen is far beyond my expection. Staff is kind and very helpful. I can only describe this place with "Perfect".
Stayed in April 2023
Reviewed: March 29, 2023
Ruben
Japannothing
Staff service amazing. All was just perfect. Exceeded my expectation.
Stayed in March 2023
Reviewed: December 19, 2022
Pan
Singaporecheck out time should be more flexible
staff are fantastic and facilities is good
Stayed in December 2022
Reviewed: February 19, 2024
Saowapa
ThailandThere are no comments available for this review
Stayed in February 2024
Reviewed: April 17, 2023
Anthony
SingaporeThere are no comments available for this review
Stayed in April 2023
Showing 1 - 11
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