The breakfast was incredible. Always great presentation and quality food choices, Excellent customer service and attentiveness.

Stayed in May 2025

Free breakfast, free welcome drinks (coffee, tea, biscuits) after 2pm. 1 complimentary beer per pax after 5pm. Kiddo gotten kids slipper and kumamon cookies.

Stayed in June 2025

Nil

Good breakfast

Stayed in June 2025

This hotel is very close the local nightlife. Breakfest was included and there were good options. Hotelstaff does not speak english (short comunication via google translate) but was very kind and helpful. I would stay again here in Kumamoto.

Stayed in June 2025

Super convenient location

Stayed in May 2025

Room was smaller than other hotels

First hotel I stayed in the past week that management had everything explained in English and staff also spoke English. Made it very easy to use facility and understand food at buffet etc. I was impressed. Hotel is like new and modern. Really liked that they also accommodated a softer pillow than the usual high hard pillows. Breakfast was also great with many more foods than a usual breakfast buffet

Stayed in May 2025

Beautiful property, staff was kind and welcoming. The welcome drinks and free breakfast was amazing! Thank you!

Stayed in May 2025

:)

located in a center of shopping and food stores. The hotel is very clean, confortable and there are veriety of ameneties like free unlimited breakfast, smoking room and more. The bathroom is very clean, the room is too, it is confortable to sleep and the lighting is good. nothing is broken, there is a fridge and kettle in the room. I cannot find bad things about this hotel, it looks just like in the photos. Considering the price and location, I put 10/10.

Stayed in April 2025

I have nothing at all to criticize, especially given the price!

A nice quiet room with everything you could want, just two blocks off the main outdoor mall. During booking, I was actually unhappy that the price included breakfast since I'm vegan and I assumed there'd be nothing for me to eat. I couldn't have been more wrong! The buffet offered a wonderful Asian-style salad and good coffee. Solid Internet, easy check-in, and an all-around flawless experience.

Stayed in April 2025

No soft drink in free bar

Free bar

Stayed in April 2025

This hotel is very well situated : very close to the castle , and in the middle of little shopping streets that are amazing at the end of the day . I definitely recommend !

Stayed in April 2025

No window views, just a brick wall on the other side. Nothing else bad about the room, and honestly most of the time I spent touring the city, so this isn't much of a problem.

Super close to the Shimotori Shopping Arcade so it's easy to walk to and from (5 mins). Can use the city tram from Kumamoto Train Station and stopping at Torichosuji or Shidocho (5 minutes from either). Staff were friendly and English instructions were available. Double bed was very comfortable. Bathroom was reasonably large too and had a bathtub. Lighting in the room had adjustable dimmers so very comfortable for the eyes in the early morning. Breakfast had Kumamoto's special fried rice and lots of different types of foods, very extensive and all delicious. Guests get a complimentary drink during happy hour.

Stayed in March 2025

The rooms in Japan can be a little small.

The location is ideal for the tram from the station which is on the red line. Also, for the location of the city centre.

Stayed in March 2025

Good breakfast & easy access to many restaurant , Sakuramachi terminal & Tram.

Stayed in February 2025

Nice breakfast and convenient location.

Stayed in December 2024

Came on a Sunday and many of the good yakitori restaurants were fully booked. Found 1 after our 5th try.

Onsen was good

Stayed in January 2025

Breakfast was only served until 9am and there was a queue on one of the two days we stayed (even though there is a timed ticket system) due to lack of tables. Also check out by 10am is early.

Comfy rooms, breakfast was tasty and had laundry facilities

Stayed in January 2025

Too dim. Blighter will be better for senior

Cleanibless

Stayed in November 2024

Comfortable room. Outstanding breakfast selection.

Stayed in November 2024

Location

Stayed in October 2024

Very convenient location. Free welcome drink for each guest in the lobby.

Stayed in October 2024

Excellent service, rooms and bathrooms were pretty roomy for japan standards (i was able to comfortably exist and go through luggage w 2 of us). Tons of complimentary amenities, free drink for happy hour each day, and a surprisingly good breakfast buffet! 👌 Also super convenient area, unlimited options around and walking distance to the caste.

Stayed in October 2024

1. Hotel do not have it's own parking and provided map has not current prices for overnight stay. 2. Very small breakfast place. There were lack of seats so they have made up that you need to say at what time you are going to have a breakfast one day ahead - I didn't like that concept especially that it wasn't mentioned before booking a stay

I have chosen this hotel for one-night stay during my Kyushu trip. This is located close to streets with many restaurants and shops. The best thing about that hotel is the breakfast. There one various options and everything was fresh and tasty. Our room was with a big windows and modern bathroom which I really loved. I need to say that cleaning personal is doing all the best and wanna say thank you to them but hotel's managment should consider changing kinda used-looking bedlinen which seemed to be, not very hygienic or new. I really liked that they provided bottles of water with kumamon! I also do like the idea of providing pyjamas.. I just wanna say that you find a good price for staying here I would reccommend it, but if you pay double as we did I would've chosen other place.

Stayed in September 2024

Breakfast was very nice, but time is quite early and you have to wait quite some time if there's lots of customers.

Location is really good within walking distance to Kumamoto Castle.

Stayed in August 2024