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  5. Reviews of SARASA HOTEL Namba

Reviews of SARASA HOTEL Namba This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

556-0005 Osaka Prefecture, Osaka, Naniwa-ku Nipponbashi 3-6-6, Japan

#396 of 682 hotels in Osaka

Guests' Choice

Review Score

Based on 104 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 27, 2024

    8.0
    Overall our stay it was alright. Room for improvement
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed
    • Stayed 2 nights

    We found someone else's hair in the bathroom. The bed could have been a bit bigger and more comfortable

    Decently spacious room, good wifi, able to leave luggage after check-out

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Tatami Area
    • Stayed 5 nights

    Perfect location; close to the main Namba & Nippombashi station, as well as a large amount of shopping centres. Rooms were very clean & organised, making it a very comfortable stay. Staff were also incredibly friendly & multilingual!

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    It was a great stay.
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed
    • Stayed 3 nights

    Just a minor thing--water, toothbrushes and other little amenities given in hotels were only available upon purchase. But there were bottles of shampoo, conditioner and body wash in the shower. The water and other drinks in the lobby fridge are paid at the counter and the prices were more expensive than the convenience stores.

    Location was great--it's by a main road, very close to Denden Town, Namba station and Kuromon market. Even Dotonbori is only about 30 minutes walk away. Room was small but clean and most amenities were available. The bed size was also enough for two Asian-sized people.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom maybe abit small 😂

    Stayed in April 2024

  • Reviewed: March 22, 2024

    7.0
    hotel clean and comfy
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    can’t think of any

    location is very near train station

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Solo traveler
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    location was right in the middle of dendentown. free coffee and there's washing machine/dryers too

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Tatami Area
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was poor. The value for money was not good, as Osaka is half hour away from Kyoto and our hotel in Kyoto was exceptional for less money. It also felt like the staff were monitoring our every move but I guess that is part of their job.

    Convenient location. Walkable distance to Dotonbori district and to the train station. We were able to check in a bit earlier and leave our suitcases. Really close to Edion Arena Osaka as well, where we went for the sumo tournament.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Accessible and Affordable
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilet was a bit small for my size but not too much of a problem.

    It was close to Namba Station and Den Den Town. They also offer umbrellas for sale at a cheaper price compared to convenient stores. Beds were comfy and the room was spacious enough for me to sort my stuff. There's also a big gashapon store right around the corner of the hotel.

    Stayed in March 2024

  • Reviewed: January 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Twin Room with Tatami Area
    • Stayed 1 night
    • Submitted from a mobile device

    have to pay for toiletries (toothbrush)

    cleanliness, spacious room good for groups with big luggages, comfy bed

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Happy
    • Leisure trip
    • Solo traveler
    • Double Room with Small Double Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Convenience, location is good, staffs are nice

    Stayed in January 2024

  • Reviewed: December 20, 2023

    8.0
    A perfectly acceptable accommodation very close to Namba for families
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Tatami Area
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location, space

    Stayed in December 2023

  • Reviewed: November 15, 2023

    8.0
    Location is good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room is not noise proof so you would hear things.

    The location is the best, close to Dotonburi and fish market by walk and you could escape for some party easily, surrounded with restaurants and NAMBA station is huge hub to connect to other places.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    I don't like they ask me for my full home address for the sake if I left things behind. They said it is not for marketing... Perhaps I'm just paranoid, but I'll prefer providing mailing addresses after I have a need for postal services...

    Location is good

    Stayed in November 2023

  • Reviewed: October 28, 2023

    9.0
    Recommend!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice room very good location! Nice and international sfaff

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    Comfortable
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sound proof works well but it doesn’t shutdown the noise from outside the room. You can hear people talking in the hallway. In the early morning.

    The air flow was good inside the room, maybe the staff have turned it on before check-in.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    9.0
    affordable, good place to stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    bathroom wasn't as clean as I'd like, i am a little picky about cleanness

    staff, location near of a JR station, also all the facilities like laundry, manga room and how good the place is also they have breakfast so really good place

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Excellent location in between market and namba station. Staff very helpful.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Small room.

    Staff was very helpful. Quynh, she was an amazing ambassador for hotel, helping me with directions, etc.

    Stayed in July 2023

  • Reviewed: September 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Near to centre. Staff was great.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Room cleaning is not everyday, and some typical amenities are not provided for free.

    The location is great and staff were very helpful.

    Stayed in June 2023

  • Reviewed: August 12, 2023

    7.0
    It’s an OK hotel. Soundproof and clean room but quite small. Was surprised it’s a 4 star hotel to be honest.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very small room compared to the price. Wasn’t able to open windows. It was OK for one night just to catch the train to the airport.

    Location near attractions and train station. Allow us the drop luggage off at the hotel before check-in time. Quite clean

    Stayed in August 2023

  • Reviewed: August 4, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    WiFi signal was poor

    Quite close to Namba train station, and has plenty around like convenience stores and hobby shops. Staff were also very friendly and willing to help where necessary. Room itself was a decent size for a solo traveler, but will only fit 2 people max. Room itself is pretty average, nothing special but does the job.

    Stayed in July 2023

  • Reviewed: June 20, 2023

    9.0
    very nice,high c/p
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the refrigerator in the room can only keep things fresh. the pipe in the bathroom is kind of stuck, but still usable.

    price is wonderful and equipments are in great condition, also the room is very clean.

    Stayed in June 2023

  • Reviewed: June 20, 2023

    8.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Cleanliness, location, helpful staff

    Stayed in June 2023

  • Reviewed: May 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Facility

    Location

    Stayed in May 2023

Showing 1 - 25

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