Didn't like the step up into the bathroom, they are like pods and it had a high step to climb into it. Saying that the shower was over a bath and it was very nice.

Our room was clean and very comfortable didn't have a view of anything. The breakfast was a buffet and had plenty to choose from, tea was a menu to choose from. Reasonable priced, they also had a bakery which had a lot of things to choose. It was just a 10 min walk to the station through a lovely park. Easy to get around.

Stayed in June 2024

the rooms are small especially the bathroom not well suited for tall people.

the breakfast was good and recommended

Stayed in June 2024

No view, but we weren’t in the room a lot so it didn’t matter

Very close to train station, and in room laundry.

Stayed in June 2024

Room was a bit tight, bathroom very small.

Very friendly and helpful staff. Very clean, provided clean towels daily! The restaurant was AMAZING.

Stayed in June 2024

Room size is on the smaller end, no daily housekeeping during our one week stay.

Nice location tucked away from the main hustle and bustle of shinjuku. Good breakfast buffet and bakery available.

Stayed in June 2024

Room was quite compact, photos were not accurate Had to request for housekeeping Electronic door lock didn’t work very well, screen did not reliably turn on to pin in access code

Location was a short walk to main Shinjuku area, away from the hustle and bustle Good access to and from subway

Stayed in June 2024

The bakery bread was not as good as Australian pastries. In fairness, Japanese ice cream is heaps better. Rooms could have been a shade bigger but I would modernise the bathrooms next.

Loved being right on the park and looking out at the metropolitan government building. Glad we weren’t in the heart of Shinjuku or Shibuya. Restaurant was fab. Loved all the animals. Staff were friendly. Very multicultural hotel.

Stayed in June 2024

Cleanliness was lacking to a certain extent. Hairs found here and there on bed. Disgusting. Dryers don't work well. I split one wash load to 2 dryers for 60 minutes each (each dryer load didn't have much) and one dryer was terrible, lots of damp clothes, the other dryer was better but a couple of slightly damp clothes. Taxi to station was 600 yen so not bad, but a bit far for those who don't like to walk much.

Breakfast and bakery. Park and Tokyo govt building view. Friendly interaction with staff.

Stayed in June 2024

It a bit far from Shinjuku station.

I love the vibe of the hotel lobby. Staffs are kind and helpful. Moreover, the bakery near the lobby is very lovely and delicious.

Stayed in June 2024

A bit far from where the action is. Still a 15-20 min walk to main shinjuku station. And 20 min to yoyogi park.

Nice bakery and sitting area downstairs.

Stayed in June 2024

Not enough sitting area in the hotel .A few tables and that's all.One socket only in the room.Staff was not very helpful as did not speak a lot English

Location is fine opposite a nice park and close to stations.The room was small

Stayed in June 2024

The firmness of the bed. The staff did try to add extra softness. This is our personal opinion only.

The staff, food, location, and overall vibe of the hotels is probably the best i've ever experienced travelling. The bakery and staff are AMAZING. However the bed was just far to hard for us. So we found it very uncomfortable. That is my only criticism.

Stayed in June 2024

location was handy. nice bakery downstairs.

Stayed in May 2024

Great hotel, lovely bakery, great location and would stay again.

Stayed in May 2024

Good location, slightly away from Shinjuku to be quiet but close enough to walk and get anywhere you want. Great bakery with lovely croissants and coffee for breakfast if you don't want the full works. Nice hotel.

Stayed in May 2024

No trash can in the bathroom, so it’s difficult to not make a mess if you use anything with plastic packaging or cotton wipers. The sockets are less than other lower level hotels I’ve stayed in. Not very convenient. The bathroom light bulb went off and I had to call the maintenance in the middle of the night.

The bed is rather big for Tokyo standard.

Stayed in June 2024

The bathroom is pretty small. Booking .com should show more proper information on the transportation information to the Hotel because most of us are with luggage.

Staff are polite and ready to help.There is a bakery shop in the hotel and bar. McDonald's is 500m away and many other eateries,pharmacy and ,grocery. .A beautiful park is 300m away with Starbuck and walks down to a Tochomae subway

Stayed in June 2024

The hand sensor to open the door was very frustrating to use. It took us many times to try and put it our code. It was very bad after a long day out.

It was very modern and the room was very comfortable. The bakery was awesome!!

Stayed in June 2024

Location was 10-15 min walk from the station depending which exit you exit from. But if you’re worried about walking then don’t come to Japan because that’s all you do. We made the most of the walk, walked different ways each day, saw different scenery and went to different shops.

Loved everything about it. Cool vibe, clean rooms, all you need really when you’re out and about all day.

Stayed in June 2024

Bedroom cleaning only once every three days

Great room. Very nice breakfast and bakery downstairs.

Stayed in June 2024

Location

Breakfast and clean rooms

Stayed in June 2024

Washroom was small and not much closet space. Felt like an American hotel chain with Japanese inspiration.

Spacious rooms, 24/7 front desk service, close to Shinjuku station and restaurants. Very tourist friendly.

Stayed in May 2024

Great location for our exploration Quiet and clean

Stayed in June 2024

The location was good but it is more of a residential/work area. Decent subway options within a 10-15 minute walk but not many good restaurants in the immediate area which meant heading back out to eat after a long day of exploring.

Bakery on the ground floor is amazing - great coffee and pastries. The room was clean and well equipped. Quite compact but not unbearable for the location. Staff were really Helpful and welcoming.

Stayed in May 2024