151-0053 Tokyo-to, Shibuya-ku, Yoyogi 2-3-1, Japan
#406 of 1,365 hotels in Tokyo
Guests' ChoiceBased on 4148 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
8.7
Value for money
8.3
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Alex
United States of AmericaThere was trash under the bed. Mildew in the sink and dirt on the ceiling. The vending machine on our floor did not work. The price was more than some of the other hotels nearby for a smaller room and quality challenges we faced.
The breakfast was great. The staff were excellent. They had all the amenities anyone could need. The location was pretty good as it was about a 10-15 walk from the station.
Stayed in April 2024
Reviewed: April 26, 2024
Phil
AustraliaRoom was a bit small, but we expected that in Tokyo.
Handy location in Shinjuku. Lots of cafes, restaurants, bars very close. Across the road from a Hop On Hop Off bus stop and also the railway station. Walking distance to Meiji Jingu Shrine, Shinjuku National Gardens and Shibuya Scramble Crossing. Terrific breakfast buffet, and a nice quiet bar on the second floor. Friendly and very helpful staff.
Stayed in March 2024
Reviewed: April 25, 2024
Zarina
SingaporeThe price 😁
Location super convenient. Airport limousine bus stops here.
Stayed in April 2024
Reviewed: April 25, 2024
Ruth
AustraliaRestaurant was a bit overpriced for dinner and quite small servings.
A very good sized twin room, with good facilities. Very handy to have a restaurant at the property. Breakfast provided a lot of variety and was well priced. Location close to Shinjuku station, department stores and a wonderful selection of eating places nearby. Staff were very helpful.
Stayed in March 2024
Reviewed: April 25, 2024
Nicole
AustraliaWe didn't mind it, but the rooms are compact (but efficient) and as it's a big hotel, it's a bit impersonal.
Great location, good facilities and efficient check-in/out process. Staff are also very friendly and helpful. This was our 2nd stay and we would go back again.
Stayed in March 2024
Reviewed: April 24, 2024
Timothy
AustraliaRoom size
Good breakfast and great location
Stayed in April 2024
Reviewed: April 24, 2024
Chris
AustraliaI think that the hotel has a strict policy of not letting guests check-in before the official check-in time. This makes the lobby sitting area very busy (less relaxed for guests). When check-in time comes, there is a mad rush and queue to check-in.
Comfortable, clean, excellent range of amenities at the lobby.
Stayed in April 2024
Reviewed: April 23, 2024
Lee
IsraelGood location, quiet, great value for price
Stayed in April 2024
Reviewed: April 23, 2024
Clare
United KingdomBreakfast. Amazing choice and quality. The reception lobby was also really spacious. The hotel has a lovely vibe and I really enjoyed staying here.
Stayed in April 2024
Reviewed: April 23, 2024
Yossi
IsraelLaundry machine not drying well at the set time...than you need to add more drying time.... inconvenient.
Great location, near the exit of the train station. Rooms are in a good size (small but normal for Japan), very clean, variety of amenities in the lobby to take to the room if you need
Stayed in April 2024
Reviewed: April 23, 2024
Ceci
New ZealandGreat location, friendly staff, comfy beds, and good breakfast.
Stayed in February 2024
Reviewed: April 23, 2024
Hui
AustraliaValue for money
Stayed in April 2024
Reviewed: April 23, 2024
Miguel
PhilippinesPerfect location. Very central and easy to access Shinjuku station with an elevator right outside the hotel. Everything in the room worked great.
Stayed in April 2024
Reviewed: April 22, 2024
Linda
United KingdomRooms were comfortable but very small
Central location Great breakfast
Stayed in April 2024
Reviewed: April 22, 2024
Teerapat
ThailandThe room a bit too small but understandable.
Great location for Airport Limo Bus and JR, Metro.
Stayed in April 2024
Reviewed: April 22, 2024
Anirudh
AustraliaStayed with my family, lovely hotel, comfortable beds. Location is spot on, easy access to everything.
Stayed in April 2024
Reviewed: April 21, 2024
Dale
United States of Americaclean and excellent service
Stayed in March 2024
Reviewed: April 21, 2024
Mark
AustraliaNice hotel conveniently located to Shinjuku Station and walking distance to Harajuku and most sights in the area.
Stayed in April 2024
Reviewed: April 21, 2024
Ann
AustraliaNothing to complain about.
The express bus station was.so.close to the hotel, very convenient m
Stayed in March 2024
Reviewed: April 21, 2024
Craig
AustraliaNot much to dislike at all really.
Excellent location in Shinjuku near the train station and not far from the night dining and entertainment. Lots of shopping near by if that’s what you’re looking for and the best park garden in Tokyo. Very easy check in and out. Very clean too. I’d definitely stay there again and recommend it to anyone going to Tokyo.
Stayed in March 2024
Reviewed: April 20, 2024
Marcus
AustraliaBreakfast buffet not good. Room very small. No view from room.
Location near Shinjuku station. Clean renovated rooms. Renovated corridors etc.
Stayed in March 2024
Reviewed: April 20, 2024
Ts
SingaporeSmall rooms
Clean and helpful staff. Very convenient location near major train stations, shopping and food yet not too crowded.
Stayed in April 2024
Reviewed: April 19, 2024
Jianfei
AustraliaNothing. It is just a bit expensive, but reasonable in Tokyo.
The location is excellent.
Stayed in March 2024
Reviewed: April 19, 2024
Chumnan
ThailandThe pillow is not good enough for a good quality sleeping.
The location is great and super convenient.
Stayed in April 2024
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