Reviews of THE HOTEL SANRAKU KANAZAWA 21th December 2022 OPEN This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
920-0902 Ishikawa, Kanazawa, 1-1-1 Owaricho, Japan
#14 of 127 hotels in Kanazawa
Guests' ChoiceReview Score
Based on 1158 hotel reviews
9.3Score breakdown
-
Cleanliness
9.7
-
Comfort
9.6
-
Location
9.4
-
Facilities
9.4
-
Staff
9.5
-
Value for money
9.1
-
Free Wifi
8.7
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: August 25, 2025
Robert
Australia9 Reviews9.0“very good. Would stay again”- • Leisure trip
- • Couple
- • Superior Hollywood Twin Room
- • Stayed 3 nights
The hotel room could have had a little more storage drawers/hanging space. The main restaurant for evening meals could be a little more user friendly particularly for international visitors, eg you had to book before 5.30pm which we did not know.
Breakfast was very good. Excellent range of choices. By day two I was even venturing into Japanese food for breakfast, which I enjoyed. Having a guest self serve laundry was a massive bonus as we had been travelling for several weeks. Only negative was the washing/drying cycle took 120 minutes which was much longer then at home.
Stayed in August 2025
-
Reviewed: August 23, 2025
Stefano
Italy31 Reviews10“Very elegant hotel with an excellent location”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
Nothing to point out.
Very elegant hotel with an excellent location. Very kind staff. Great breakfast.
Stayed in August 2025
-
Reviewed: August 23, 2025
Ana
Slovenia53 Reviews1 helpful vote9.0“Very good hotel!”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
Nice hotel in a good location. Friendly and helpful staff. Great breakfast!
Stayed in August 2025
-
Reviewed: August 23, 2025
Tom
United Kingdom3 Reviews10“The perfect hotel to base yourself to see the sites of Kanazawa”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was a bit over priced
Very well located, clean and comfortable
Stayed in August 2025
-
Reviewed: August 18, 2025
Carlos
Luxembourg6 Reviews10“Amazing!”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
-
We really enjoyed our stay at Sanraku Kanazawa. The hotel feels very new and stylish, with a warm atmosphere. Our room was spacious, clean, and very comfortable, with excellent beds and a beautiful bathroom. The breakfast buffet was outstanding – honestly the best breakfast we had on our entire trip, with both Japanese and Western choices of very high quality. The staff were exceptionally kind and helpful: I had forgotten my cap in a restaurant and they organized everything so I could get it back – that deserves special praise. The location is also perfect, just a short walk to Kanazawa Castle and Kenrokuen Garden. A wonderful base to explore the city. Highly recommended!
Stayed in August 2025
-
Reviewed: August 10, 2025
Tiana
Australia24 Reviews1 helpful vote10“Excellent location, gorgeous hotel, even better breakfast!”- • Leisure trip
- • Couple
- • Room Selected at Check-In (No choice of bed preference)
- • Stayed 2 nights
- • Submitted from a mobile device
The location was great, the facilities were excellent and the hotel itself is gorgeous. We also loved breakfast in the morning. Highly recommend!
Stayed in August 2025
-
Reviewed: August 10, 2025
Elisa
Italy7 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior Hollywood Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing - it's an amazing hotel! The only issue is that dinner must be reserved before 17:30 which is a bummer
Decor, piano playing at the bar, room comfort, quietness, staff professionalism, and contemporary art all over the facilities.
Stayed in August 2025
-
Reviewed: August 5, 2025
Agnieszka
Belgium45 Reviews4 helpful votes10“An excellent hotel, highly recommended.”- • Leisure trip
- • Family with young children
- • Superior Hollywood Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
I only wish I have reserved it for more than 2 nights
The best hotel during my trip to Japan; the most comfortable bed ever. I have not expected such a luxury and was very positively surprised.
Stayed in August 2025
-
Reviewed: August 5, 2025
Gcbhrfpfil2010
Austria9 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
4 people (3 adults + 1 child) in a 3 bed room was not the best idea. I would book 2 rooms next time cause the 3 beds room is already an adapted version of a stanfard 2 bed room.
Great hotel with even better service and maybe the best breakfast I ever had. Full recommendation!
Stayed in August 2025
-
Reviewed: August 1, 2025
Francois
Luxembourg95 Reviews4 helpful votes9.0“Brand new high quality hotel wich is very well situated to visit Kanawaza.”- • Leisure trip
- • Couple
- • King Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Everything, the rooms, the design, the service and the food
Stayed in July 2025
-
Reviewed: July 30, 2025
Jaren
United States3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Very large rooms by Japanese standards, super clean and comfortable. Great location and very attentive staff.
Stayed in July 2025
-
Reviewed: July 28, 2025
Shafique
United Kingdom6 Reviews3 helpful votes10“Fantastic luxury hotel in Kanazawa”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing, it all was great
A lovely hotel in Kanazawa with great amenities, a fantastic breakfast selection and very warm and hospitable staff. Would definitely recommend this hotel if are staying in Kanazawa
Stayed in July 2025
-
Reviewed: July 26, 2025
Christophe
France32 Reviews9.0“Comfortable choice at the heart of Kanazawa”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel was missing some facilities that you’d expect at a 5-star hotel… no spa, no onsen, nothing to make the stay more enjoyable.
The garden is very stylish and the bedrooms are spacious. Everyone was really kind at the hotel and its location was very practical.
Stayed in July 2025
-
Reviewed: July 23, 2025
Takenori
Japan13 Reviews1 helpful vote10“Affordable hotel stay in the center of the city!”- • Leisure trip
- • Solo traveler
- • Room Selected at Check-In (No choice of bed preference)
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing in particular. My room was the farthest from the elevator so it was bit of a hustle but it wasn’t a problem.
The building was clean and organized with a hint of Japanese traditional design while the room was pretty tidy and had enough space for luggage and resting. The garden in the middle of the building provided relaxing atmosphere. There were cute tea sets with spoons, few selection of local tea bags, a coffee machine, small fridge, a charging cable in the room and laundry machine in the hallway. Recommended for long stays! It was 5-10 minutes walk to Kanazawa castle and Higashi-Chaya district which was very nice.Staff were also nice during the stay. Totally recommend!
Stayed in July 2025
-
Reviewed: July 22, 2025
E
Israel82 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
No pool
Excellent Japanese and western breakfast. Great location.
Stayed in July 2025
-
Reviewed: July 22, 2025
Eric
Japan2 Reviews10Exceptional- • Business trip
- • Family with young children
- • Room Selected at Check-In (No choice of bed preference)
- • Stayed 5 nights
- • Submitted from a mobile device
Location
Stayed in July 2025
-
Reviewed: July 19, 2025
Brook
Australia12 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff, rooms, and breakfast were exceptional. Was within walking distance of the station.
Stayed in April 2025
-
Reviewed: July 12, 2025
Naomi
Australia9 Reviews10“Lovely hotel with fantastic service.”- • Leisure trip
- • Couple
- • Room Selected at Check-In (No choice of bed preference)
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Very clean, good service, good location
Stayed in July 2025
-
Reviewed: July 9, 2025
Emma
Australia7 Reviews10“Stylish and fabulous hotel”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
We loved this hotel. It was modern and stylish. Super close to the castle and park. Easy walk to the geisha district and so many nice restaurants around. The breakfast was so yummy!
Stayed in July 2025
-
Reviewed: July 9, 2025
Louise
United Kingdom7 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Everything
Stayed in July 2025
-
Reviewed: July 9, 2025
Avi
United States44 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior Hollywood Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Good location very modern hotel very clean nice room highly recommend
Stayed in July 2025
-
Reviewed: July 8, 2025
Andrea
United Kingdom15 Reviews1 helpful vote9.0“Lovely big rooms, with nice view of garden. Huge choice at breakfast and helpful staff.”- • Leisure trip
- • Family with young children
- • Twin Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
Not much atmosphere about the hotel.
Excellent size room and nice view of garden. Good location . So much choice for breakfast . Helpful staff
Stayed in July 2025
-
Reviewed: July 7, 2025
Gwendoline
United Kingdom5 Reviews9.0“Amazing hotel and location”- • Leisure trip
- • Solo traveler
- • Superior Hollywood Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
None that I can think of
Amazing breakfast with sparkling wine options! Rooms are a good size and packed with amazing amenities and overall looks luxurious!
Stayed in July 2025
-
Reviewed: July 7, 2025
Victoria
Germany9 Reviews8.0“This was a nice hotel for the money.”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Very elegant decor. Comfortable rooms.
Stayed in June 2025
