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Reviews of U-Neru This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

275-0024 Chiba, Narashino, Akanehama 2-2-1, Japan

#3 of 6 hotels in Narashino

Guests' Choice

Review Score

Based on 79 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    8.6

  • Staff

    8.4

  • Value for money

    8.1

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 8, 2025

    8.0
    Excellent value for an overnight stay close to the Tokyo Disneyland Resort.
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 1 night

    The ladder to the upper cabin is a little awkward to get up and down. Because my booking was very last minute due to a cancelled train, I didn't ask if they had a lower cabin available, but if I stay there again in the future, I will request one.

    It was right next to the station, so easy to find. The cabin is inside a hot spring facility and the whole place is massive, with a comic library, a cafe, etc inside. The hot springs include an outside bath area. The sleeping cabin was clean and comfortable. The staff checking me in didn't know much English but they were very helpful and did their best to make sure I was OK. They provided me with an English map and instructions.

    Stayed in August 2025

  • Reviewed: April 21, 2025

    9.0
    enjoyable stay, would come back
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 4 nights
    • Submitted from a mobile device

    storage lockers could be a bit bigger for backpacks and travelers staying for more than one night

    proximity to keiyo line and makuhari messe clean facilities enjoyable onsen

    Stayed in April 2025

  • Reviewed: April 11, 2025

    8.0
    Great experience in a clean capsule hotel with amazing onsen
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted from a mobile device

    Heating was too high for me, so hot, especially in the cabin. And the futon is hard. But for one night it was okay.

    Very clean, relaxing, great onsen indoor and outdoor.

    Stayed in April 2025

  • Reviewed: March 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male
    • Stayed 3 nights

    I couldn’t find laundry machines. I dont think there was any.

    The facility is very cozy, and despite a capsule hotel, the facility feels very premium at budget cost.

    Stayed in March 2025

  • Reviewed: December 12, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 4 nights

    The bed is a bit thin and the capsule is quite stuffy. The onsen sometimes might be a bit dirty at midnight, but it's been a whole afternoon already you can't really blame them.

    The onsen is great. The common area is big with a wide selection of comics. The location is great as well with a supermarket, gacha shop, mcdonald's and convenient store downstairs.

    Stayed in December 2024

  • Reviewed: September 1, 2024

    8.0
    Very good ould stay here again in the future. Staff was very helpful
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male
    • Stayed 3 nights

    The beds werent as comfy as previous capsule hotels I had stayed at.

    Got to experience a public bath for the first time which I found pretty. Many restaurants inside to choose from and many vending machines with various items to buy inside as well. Pretty good value for the money paid for, would stay here again.

    Stayed in August 2024

  • Reviewed: July 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 2 nights
    • Submitted from a mobile device

    Should know Japanese to stay there with ease, but Google Translation can make it (I don't know Japanese) Need to ask the staff to open the door every time you go outside

    Super convenient, has everything you need during a stay: food & drinks (has a variety), manga, onsen, work station, laundry, etc. Super close to JR Station (just go straight from the South exit to the hotel, nothing blocks you) The hotel is on the 2nd floor. There're escalators to go up & down so luggage is not a problem (the one to go down is on another end of the building). There're convenient store, DAISO, Matsumoto Kiyoshi, Mos Burger nearby.

    Stayed in July 2024

  • Reviewed: December 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 4 nights
    • Submitted from a mobile device

    The capsule is a bit stuffy, and the pillow is very thin

    The hot spring, the manga collection

    Stayed in December 2023

  • Reviewed: October 28, 2023

    7.0
    Very good
    • Business trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing so far

    The location is good and has shops around it

    Stayed in October 2023

  • Reviewed: September 26, 2023

    8.0
    Recommended for 1 night stay due to business trip.
    • Business trip
    • Solo traveler
    • Capsule Room for Male
    • Stayed 1 night

    The onsen closes too early.

    Onsen is great.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 2 nights
    • Submitted from a mobile device

    Some people are really noisy around 3, 4 am, and woke me up. If you are not used to sleeping on a hard bed or floor, you can add a mattress with extra charge. But if you do not want to, good luck..

    The place is quite nice and clean, and you can relax outside the capsule cabin. I may stay there again.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 3 nights
    • Submitted from a mobile device

    Don't have elevator, so tired to take luggage to upstairs by myself Don't have comb and bath towel after taking onsen

    Right next to the station Everything is very clean

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted from a mobile device

    I was really surprised, from the outside it doesn’t look like it but it’s actually really nice place to relax and enjoy for fair price.

    Stayed in August 2023

  • Reviewed: August 29, 2023

    8.0
    A bit hard to find the elevator but very clean and tidy! Amazing baths!
    • Leisure trip
    • Travelers with friends
    • Capsule Room for Female
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was a bit too hard and it felt similar to sleeping on the floor with a sleeping bag.

    It was very clean and hygienic. Lots of places to lounge around. The best part was the very many onsen baths in the bath! But for those who aren’t comfortable with onsens, there was also a private shower!

    Stayed in August 2023

  • Reviewed: August 23, 2023

    9.0
    amazing facility
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 1 night

    nothing in particular.

    it was a bit crowded, but the facilities are well maintained and there are various kinds of entertainment in the hall, including manga corner, wifi access, sauna etc. The cabin was also clean and neat and could be considered quite big compared to most of the other capsule beds that I have tried so far.

    Stayed in August 2023

  • Reviewed: July 15, 2023

    8.0
    Clean and neat
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 1 night
    • Submitted from a mobile device

    The location is very convenient and near supermarkets and stores. Very accessible if your from chiba going anywhere in tokyo and vice versa.

    Stayed in July 2023

  • Reviewed: July 1, 2023

    7.0
    Good for a quick onsen getaway
    • Business trip
    • Couple
    • Capsule Room for Male
    • Stayed 1 night

    Public facilities were not very clean (lots of sticky tables).

    Convenient location, good onsen facilities. Lots of food options within the complex.

    Stayed in May 2023

  • Reviewed: April 1, 2023

    9.0
    It had everything we needed plus some. loved it!!!
    • Leisure trip
    • Couple
    • Capsule Room for Male
    • Stayed 2 nights
    • Submitted from a mobile device

    it would be nice to have temperature control in the pod. it was a bit too warm.

    It has everything a person might need. there’s food, drinks, lounge areas, quality shampoo/conditioner and body wash. everything was clean, secure storage for luggage, friendly staff, the hot springs were very nice. they even had an arcade.

    Stayed in April 2023

  • Reviewed: January 8, 2023

    8.0
    it was almost perfect
    • Business trip
    • Travelers with friends
    • Capsule Room for Female
    • Stayed 2 nights
    • Submitted from a mobile device

    the public bath and train station.

    convenient place

    Stayed in January 2023

  • Reviewed: October 20, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted from a mobile device

    uncomfortable thin mattress in the cabin and my Noisy sleeping snoring neighbors.

    the hotsprings and cleanliness overall That earplugs were provided in the cabin.

    Stayed in October 2022

  • Reviewed: September 28, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted from a mobile device

    the bed mattress is too thin so it's like sleeping on concrete. and i could hear lots of snoring from nearby cabins despite using my earplugs they provided.

    the cleanlinessand the hotsprings. plus the choices of dishes and drinks available were good .

    Stayed in September 2022

  • Reviewed: December 23, 2024

    10
    Cool, clean, comfortable experience
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 3 nights

    It was hard for me to find. I walked around at night for over an hour trying to find the location, even though I was nearby. The directions did not mention it is on the 2nd floor within the shopping center, and there is no sign with the name in English. The photo didn't look like the place, either. Luckily, the name was provided in Japanese; so I was able to ask someone at the grocery store for help.

    I loved this experience. Almost like a retreat. The bath facilities (hot tubs/sauna) were relaxing and healing after long days of visiting Tokyo. Lounge wear, towels, lockers were provided. Everything was tidy and extremely clean. The capsule sleeping area was quiet, private, sturdy, comfortable, roomy: each pod had sheets, a pillow, blanket, shelves, TV and even a small closet w/a lock. There were restaurants, food/drink vending machines, lounge chairs, a library, work areas, fast Wi-Fi, all within the facility. Safe area with stores and train station nearby.

    Stayed in December 2024

  • Reviewed: December 8, 2024

    10
    Amazing experience
    • Leisure trip
    • Solo traveler
    • Capsule Room for Female
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, perfect stay

    Amazing spa, well organised, lots of places to relax and go your own thing

    Stayed in December 2024

  • Reviewed: November 2, 2024

    6.0
    Just need onsen cleaning time
    • Leisure trip
    • Solo traveler
    • Capsule Room for Male
    • Stayed 1 night
    • Submitted from a mobile device

    Hard mattress. Bad mobile connection ( but good WiFi), but the biggest issue I have with this place is the bath is not available from 9 to 10 am and that's the time I always go to the bath so... Ended up not showering. Shouldn't they start cleaning after check out time?

    Clean, spacious floor and cabin, and I like the blanket a lot. Good WiFi.

    Stayed in November 2024

Showing 1 - 25

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