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  5. Reviews of Ueno Woo Hotel

Reviews of Ueno Woo Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

110-0015 Tokyo-to, 2 Chome-4-1 Higashiueno Taito city Ueno Woo Hotel, Japan

#43 of 226 B&Bs and inns in Tokyo

Guests' Choice

Review Score

Based on 190 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 29, 2025

    9.0
    Amazing!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A but small room

    Great location! Great value for money! Comfy bed! And very friendly stuff!

    Stayed in June 2025

  • Reviewed: July 20, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    Room service is not available daily but every 2 days. Towels were smelly after 1 time use tho! Front desk staffs were passive. No greeting, no eye contact. Sometimes I didn't realise their existence :D.

    Beside location, the overall rating I would give slightly above average. Location is very strategic - amenities, metro stations (various lines), shops, tourist attractions, eateries etc are all within reasonable walking distance.

    Stayed in July 2025

  • Reviewed: July 18, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing negative

    Area was convenient to transportation. It was clean and quite area. What was a plus is that they held our luggages for four (4) days while we traveled outside of Tokyo. For a fee which was very affordable.

    Stayed in June 2025

  • Reviewed: July 13, 2025

    8.0
    A small but clean and convenient room near Ueno
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Other comments pointed it out but the rooms are SMALL. It was expected and not an issue in our case, but if you have two large suitcases you won't be able to open them or navigate the room. But again this is very much expected for a room that well priced in center Tokyo. Also for some reason our air conditioner unit had a weird smell so we couldn't use it. Fortunately the room stayed fresh by itself.

    The hotel is conveniently placed near both a subway station and at walking distance from the larger Ueno station. The staff was friendly at check-in. The room itself was clean, provided a mini-fridge and a kettle.

    Stayed in July 2025

  • Reviewed: June 27, 2025

    7.0
    I wouldn't recommend it for more than one night
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I could feel the springs on the mattress... and it was a pretty small room and bathroom.

    it was clean and in a good situation

    Stayed in June 2025

  • Reviewed: June 25, 2025

    10
    Thank you for a good service
    • Business trip
    • Group
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Service

    Stayed in May 2025

  • Reviewed: June 24, 2025

    8.0
    Very comfortable small rooms in a peaceful part of Tokyo with easy access to major sights. Worked well for our family of
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms are small so best if traveling light and windows are glazed over so no view outside.

    Excellent location with plenty to walk to as well as convenient train access. Very clean and modern rooms with comfortable beds, mini fridge and great bathroom & AC. Helpful staff.

    Stayed in June 2025

  • Reviewed: June 23, 2025

    8.0
    A very clean and well located hotel in Ueno
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    It's not so much a negative but just in comparison to other hotel rooms, ours didn't have a small desk area which is usually very practical to put the luggage (or in our case a large travel backpack) to sort through our stuff and organize it. We had to do it on the bed everytime and then close it to store it in the entrance area. Not the worst but if you have a larger suitcase it could be tricky.

    The hôtel was very well located, easy access to lots of restaurants, the great Kappabashi district and Asakusa. Also easy walking distance from Akihabara which we loved exploring at night. The room is quite small but it's common in Japan hotels, we had all we needed to have a pleasant stay. The staff was very friendly and it was easy to ship our luggage there and also have them store it for us the day of our departure.

    Stayed in April 2025

  • Reviewed: June 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Check in time is standard at 3pm. Request for earlier check in not possible.

    Location is fantastic.

    Stayed in June 2025

  • Reviewed: May 27, 2025

    7.0
    New clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The TV have no local Channel. Only online ones.

    Location is convenient. Coin laundromat nearby.

    Stayed in May 2025

  • Reviewed: May 21, 2025

    9.0
    A great stay near Ueno Station!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing major, but under the bed looked like it hadn't been vacuumed in a while! This didn't impact our stay, just a thought for future improvement.

    Excellent location walkable to Ueno and Asakusa. Easy transport links to other neighbourhoods. Friendly and welcoming staff. Clean and tidy room with most things you need. Comfortable bed. Definitely recommended.

    Stayed in May 2025

  • Reviewed: May 18, 2025

    10
    We enjoyed staying here for the location, service, convenience and value for the money.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Location was convenient ....close to restaurants, laundry mat, convenience store, transit, mall...yet far enough so quiet enough to sleep well. The building was secure and comfortable. Service was good. Fresh towels every 2 days as requested as we did not need daily housekeeping. Tea and coffee and water in the lobby and a dining table with seating anyone could use. Extra toiletries in the rooms and lobby if needed. Front desk staffed 9am to 9pm. Detailed instructions for after hours check in provided by email were so easy to follow. Communication with the hotel was so easy and the staff were very responsive and informative.

    Stayed in May 2025

  • Reviewed: May 18, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    At first we had a room without sheets but they gave us right after a bigger room with sheets. Clean but smells a bit like mold. We stayed one night didn’t bother us.

    Nice location

    Stayed in May 2025

  • Reviewed: May 11, 2025

    10
    Great experience, lovely little place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The room is evidently quite small, typical of Tokyo hotels.

    Exceptionally friendly staff, clean room and great location. Very reasonable price in the center of Tokyo. Facilities are in good conditions, very comfortable to stay with.

    Stayed in May 2025

  • Reviewed: May 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Convenience

    Stayed in April 2025

  • Reviewed: May 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Very good location, cozy, a little bit small bedroom but the facility's complete. Love to stay here, and the lady in the front office is very kind and nice. We thank you for your hospitality. Very reccommended.

    Stayed in May 2025

  • Reviewed: April 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Was charged a storage fee since my luggage arrived the day before check in.

    Convenient location. Near subway stations and Ueno Station, but still mostly quiet at night.

    Stayed in April 2025

  • Reviewed: April 27, 2025

    7.0
    Well suited my needs and enjoyed the staff who were very helpful.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    I would have liked a couple of tea bags and some coffee.

    The staff were excellent.

    Stayed in April 2025

  • Reviewed: April 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel was accomodating for a late check in and very easy to communicate with. The location was very convenient and located close to transport options and convenience stores. Room had everything we needed.

    Stayed in April 2025

  • Reviewed: April 22, 2025

    8.0
    Clean and cosy room conveniently located near Ueno Park
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    As with most hotels in Tokyo, the room was small—but we were aware of that when we made the booking.

    The hotel was very clean and conveniently located near the station, with easy access to popular areas such as Ueno Park, Asakusa, and Akihabara. It was also easily accessible from the airport

    Stayed in April 2025

  • Reviewed: April 21, 2025

    7.0
    Nice location, friendly staff, good for short stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    There is no space in the room to place luggage.

    Great location, close to Ginza line. Vera friendly and helpful staff.

    Stayed in April 2025

  • Reviewed: April 19, 2025

    7.0
    Cozy spot close to Ueno with everything you need
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The room is TRULY VERY SMALL. I think my bedroom at home is bigger than the entire space. Be prepared for that. And one of the staff members at the front desk oddly completely ignored us coming and going (but the one that checked us in was super friendly and helpful).

    The proximity to Ueno station is great - slightly far with a lot of luggage, but doable. The neighborhood is nice and quiet, with several convenience stores nearby as well as a sweet tiny sandwich shop. Though the room is tiny, it was very comfortable and quiet and truly had everything we needed. Also very clean, and a lot of good basic amenities to make sure you're comfortable.

    Stayed in April 2025

  • Reviewed: April 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was small

    Location near several train stations made it convenient to travel around Tokyo

    Stayed in April 2025

  • Reviewed: April 10, 2025

    10
    Amazing reception staff
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The receptionists were amazingly helpful and friendly, giving recommendations for a fantastic local restaurant and assisting with Japanese translation of instructions for my next hotel in another city. Lovely room. Great for a female solo traveller

    Stayed in April 2025

Showing 1 - 25

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