Most were clean, but some of the sockets weren't so clean.

Old Hotel, seem to be run by an old couple. Decor is very dated by got its charm.

Stayed in April 2024

power outlets were inconveniently placed

the elderly lady was very nice

Stayed in March 2024

Hotel is very old. Taps need updating as very hard to turn off and on. Noisy floor. Can hear people upstairs walking.

Good location near bus and train station. Very large room. Good wifi. Free coffee and tea.

Stayed in February 2024

Needed to go down to the lobby to get hot water as there were no kettles in our room. The room was still somewhat cold even with heating on but we had electric blankets so it wasn't a big deal. Lighting in our room was a little dim.

Spacious. Walking distance from Nikko Station and from shrines and temples. Room was clean. Staff were polite and respectful.

Stayed in January 2024

The room is very clean and comfortable. The furniture is quite old but it is totally good for its price

Stayed in December 2023

Quite old but neat

Location and easy access. Friendly and english speaking staff.

Stayed in October 2023

no bf

good location

Stayed in November 2023

Suited me fine, no complaints. My son didn’t like the pillow and thought the walls were thin (But liked the tea offering in the lobby). Proprietor listened to Lionel Hampton, I prefer Coltrane. Big wup.

Period piece. Nice fixtures. Vintage oddities. Nice western mattress in Japanese setting (mats, screens, etc). And a sweet nook for chair table setting in room. Massage chair in hall a dream after long hike to the falls. Real character on a budget

Stayed in December 2023

The beds were a little hard and uncomfortable to sleep on.

Great location, very close to the train station.

Stayed in November 2023

Even though no breakfast available, there is nice coffee/tea area provided where I like so much. The coffee is quite good as well.

Stayed in November 2023

The size of the room was great.

Stayed in October 2023

Every review talks about the rude old man, he was okay, just maybe one of those who dont like to talk much or doesnt speak english. What I really didnt like was that they wanted to have us leave the room key (which I was uncomfortable with, and the old lady who speaks english, even went after us to the lobby to get the key from us) Turns out that they were going to give us new towels. Still it should have bee our prerogative to leave the key or not with the reception. Also the door to the toilet keeps on hitting the wash basin, it is placed in a weird angle that you have to maneuver yourself to get into the toilet. There is no water kettle in the room. Would have been nice to be able to have coffee on cold mornings.

I read a lot of reviews here so my expectations were very low. However, I have to say the location is wornderful, very near the station and the bus stop. Likewise, just a few meters away is a family mart. The room was big but not very well lighted, they have a big light in the middle of the room but the rest have inadequate lighting. The reception area have a lobby/lounge where you can heat up food and eat from 4?5pm onwards.

Stayed in November 2023

Old , but very clean and cozy

Stayed in November 2023

I read through other reviews before booking, so had lower expectations of the accommodation. I have nothing else to add....

The hotel is in a convenient location minutes away from the train and bus stops to go sightseeing . Convenience store across the street, and a supermarket within 10 mins walk. Surrounded by cafes and eateries. I knew it was an old building, so was not surprised by the retro style. I was provided a spacious, even by western standards, and clean room (room 401). Comfy beds and pillows but some other people may prefer softer pillows. Enjoyed the tea, coffee and microwave facilities in the common dining area by the hotel reception. Lovely background music in the dining area during the evenings. Attentive staff members are patient with me and helpful despite my language barrier. Overall, it suited my needs for a spacious room as a base to explore Nikko for my family trip.

Stayed in September 2023

This property advertised Western breakfast included, but upon arrival I was told there were no meals available. One particular staff member was not at all helpful, and borderline rude, even though I spoke to him in polite and fluent Japanese.

Very clean, and closely located to the station.

Stayed in August 2023

The staff wasn’t polite nor amicable at all. I speak Japanese fluently, so there was nothing lost in translation here, since I’ve been living in Japan for almost 15 years and I’m a freelance translator and interpreter. So much for omotenashi, huh? It was a first for me, truly. What a shame. The pillows were really bad.

Great location for sightseeing in Nikko and its surroundings, since it’s pretty close to Tobu Station and the bus stops nearby. Besides, there are plenty of restaurants and shops in the area. If you don’t mind the bad manners of the staff and it being a bit old, it’s the perfect place for simply taking a shower and getting some sleep.

Stayed in July 2023

I'm usually skeptical when I read reviews from other people who talk about the host being rude or unpleasant but in this case those who submitted earlier reviews referring to the 'grumpy old man' were spot on. He really is a grump old man. I suspect he just doesn't like having non-Japanese guests or at least guests who don't speak Japanese. I only know a few words so he made it as difficult as possible for me at checkin, and that included pretended he didn't even know what I was talking about when I resorted to just using the word "English?" when all else failed. It was a totally unpleasant experience whlich detracted entirely from our stay. I let me wife deal with the front desk for the remainder of our stay.

Room was one of the largest we had during our 5 week trip to Japan. Lovely little alcove with Japanese decorations. A sliding Japanese style wall on one side revealed a room where we could sit. Tatami mats. Comfortable beds. All in all, a lovely room.

Stayed in June 2023

Beds were not beds in european meaning, they were elavated foutons, so very hard. No option forhot drinks in the morning if breakfast isn't purchased. Windows cannot be opened, they a locked. Just shampoo in the bayhroom, no conditioner or body wash.

The location is very convenient, just near the JR station. Price. As it's quite old hotel, it was interesting to see how hotels were used to be.

Stayed in May 2023

Limited choice of foods for breakfast.

Very large room with traditional Japanese decor.

Stayed in May 2023

You need to look past the stairwell and the age of the property, it has seen better days. But that could be said about everything in Nikko. Even in a top chain hotel in Himeji I saw the same issues of damp, pealing wallpaper, etc so maybe it’s a climate thing and the hit to tourism. The hotel does need modernising but at the end of the day: it’s clean, I felt safe and the dear old couple looked after us.

The room was the biggest of our entire trip, with even a sitting area, Japanese low dining table and more wardrobe space than I have at home. Breakfast was delicious and cooked fresh every morning by the sweetest old lady! She saw how much my daughter enjoyed her omelette the first day so made another the next day- while the lady beside us had a big plate of sandwiches (which she couldn’t finish so took for her day out). The dining room was old fashioned and felt part living room. I felt safe as a female travelling with her children. If you’re on a budget, there was plenty of items free to use to prepare your own meals and tea/coffee available in the dining room. We enjoyed ramen next door which thankfully is open until 8pm- everything in Nikko seems to shut after lunch. There’s a convenience store across the road and a bus stop out front if you don’t want to walk to the sights.

Stayed in April 2023

You could smell cigarette smoke in the corridors, the personnel could be friendlier.

The hotel is just fine. It's old, yes, the man at the front desk is a bit grumpy, yes, (could also be his lack of English) but the rooms are rather spacious, have everything you need and the hotel is the cheapest option in Nikko. And I personally liked the old 70s charm.

Stayed in April 2023

None

Breakfast and location

Stayed in March 2023

Nothing. Except shower water beam could have been a little better.

Staff, breakfast (served with a lot of love) very good. The shower could have been a little better. The water beam could not be directed. For the rest shower/toilet was ok.

Stayed in April 2023

We had to leave the key at the front desk every time we go out.

It’s close to the station.

Stayed in March 2023