Nothing

Chill place that make you feel like home ; but you actually need vacation. And just a 5 minute walk you can see Mt. Fuji

Stayed in November 2023

The noise was pretty intense due to the very thin walls and busy guests

The private bathtub on the balcony was the best.

Stayed in November 2023

The size of the room was given as , 10 X 10 but it was not mentioned that the bathroom was part of the size , what was left was really tiny place almost impossible to even move

Stayed in November 2023

The bed was okay, one side of our bed was quite uncomfortable but we still got a good night's sleep.

We absolutely loved the quite surroundings and the outdoor private Onsen, absolutely exceptional and exactly what we needed after the city rush of Tokyo. I would recommend the villa for couples who need some quiet time and relaxation.

Stayed in November 2023

The room interiors felt somewhat old. Very rustic feel. We booked a room without a private onsen without realizing.

The rooms were large.

Stayed in October 2023

Easy going atmosphere. Employees were helpful with answering questions about the place and surrouding area. The lobby was a nice place to hang out with vending machines and a pingpong table. The sign up for the bath reservation was convenient for those who have tattoos or just want privacy.

Stayed in November 2023

Loved the private onsen! So comfortable and nice after a day of exploring

Stayed in October 2023

A little hard to find the first time.

Loved our private onsen and easy walking access to trails and restaurants.

Stayed in October 2023

The private outdoor bath on the balcony and the possibility to reserve slots of 30 minutes in the public bath to have a private bath experience

Stayed in October 2023

Walking distance to the amusement park, which was nice. Breakfast was decent also. Private Onsens was a nice addition as well.

Stayed in September 2023

Just be warned that there is no mirror outside of the bathroom and the voltage in the area is kind of low for the hairdryer etc. The walls are fairly thin which the staff recognise by putting up signs to ask people to be quiet for certain hours, we just happened to have people in the room above us that wanted to move furniture all night.

We had one of the rooms with the private outdoor baths and while we only stayed one night, it was wonderful. It was worth the money for the bath as it was really relaxing (even if it was 30 degrees celcius!) The staff were very friendly and the room was very clean. The location is also very close to Fuji Q Highland. There was also the option for a complimentary breakfast although we didn't avail of this.

Stayed in September 2023

Nothing

Onsen was just what we needed after Fuji Q Highland and also exploring Kawaguchiko the previous day, rooms were very spacious with a large double bed, a place to sit next to the TV and it’s own kitchen area with fridge (and freezer!!) not able to cook on anything but great for storing cool ice creams in the hot weather. Staff very polite and check in was no hassle, a quiet secluded area surrounded by nature. Will definitely stay again! Thanks for having us!

Stayed in September 2023

sadly it wasn’t really what we expected it to be. a lot of listed things weren’t available in our room or way more uncomfortable than described. it wasn’t a good value of money because of what we paid for was way to much for what we got. they for example listed breakfast included on their site - but all we got was a 1/4 sandwich and little croissants. we weren’t full at all and left unsatisfied. we had to eat with plastic cutlery and didn’t even get any service at all. the staff didn’t speak english and the room wasn’t equipped with anything really. we didn’t even had cutlery - the cupboards were all empty. that was disappointing for what we had paid.

nice location close to the fuji. but take into consideration, that you will have to move by feet because the busses don’t really drive a lot here. otherwise you have to rent bikes by the hotel

Stayed in September 2023

Communication! I expected to book a 2 twin BEDroom but received a 2 futon room. I spoke with the manager/owner about expecting 2 beds and he said that he gets confusion through booking.com people all the time. I suggested changing the description or photos to clarify and it came across as he knew and didn’t want to clarify as he knew that would cost business. Whenever I asked a question through the site to the property it took several days and a follow up to receive a response but when they wanted something I received several messages in one day. When asked about directions and Fuji bus schedules we were given the information but it was wrong.

The location was not far from the bus and a few restaurants.

Stayed in July 2023

The location was fine if you go out often, but a whole day staying inside would be less entertaining.

I like the public bath you could reserve in advance, which was really nice and clean.

Stayed in August 2023

I enjoyed the easy check in process, the convenient parking and location to all things fuji 5 lakes.

Stayed in July 2023

The outdoor private onsen/tub was amazing! The room was very nice size and had comfortable beds. The breakfast was great as could eat in dining area or take back to room(although tray would be great option for bringing to room). Short walk to Fuji-Q Highlands, store, and restaurants.

Stayed in July 2023

The private onsen

Stayed in August 2023

Breakfast was convenient, location was fun. It felt like a little cottage in the forest.

Stayed in July 2023

Price for room with private bath is quite high for a bath that needs a lot of work to get ready each time Also the steep stairs to the room are quite tiring and dangerous for us over 50s. The room didn't feel clean. The hot water shower was tricky either burning hot or icy cold.

Not much

Stayed in July 2023

AC took a while to get going.

Onsen was awesome!

Stayed in July 2023

Nice balcony onsen! They also have laundry and drying machine, convenient for washing your hiking dirty clothes.

Stayed in July 2023

The private onsen was zen. Amazing to sit in the warm tub outside looking up in the trees

Stayed in July 2023

I liked everything about this place !

The room was big, clean and comfortable. There was a private bathroom, plus a public bathroom you can book inside the hotel and a great onsen just 8 minutes away as well as a Don Quijote just next door and also many restaurants options around!! The place was quiet and surrounded with big trees and the hosts/staffs/ cleaners were all very welcoming and helpful without being intrusive: just the perfect type of service!!! The breakfast in the vast dining room was simple yet really nice with a delicious little hand made sandwich ! Thank you Jack, Ray, and everyone from the hotel for making my stay perfectly confortable !

Stayed in May 2023