The beach is not ideal for exercise I guess there is nothing you can do about this.

The breakfast was very good, and the room was lovely. Maureen at the reception is a wonderful lady.

Stayed in August 2025

Nothing really.

A relaxing atmosphere with very friendly staff. The ladies in the massage room were a hoot and gave great services and helpful. The food was also great and the prices for drinks reasonable.

Stayed in August 2025

Perfect place to be. Friendly staff, awesome kitchen (also serving local specialities), and very attentive and amusing dance-lessons. I had a lot of fun, allthough I was travelling alone.

Stayed in June 2025

Very bad Wifi connection. It wasn’t working most of the time. No working station or a quite room where one can sit and do some work. (Too much seaweed on the beach)

I like how it’s built. The Garden, Palms, pool, and the rooms.

Stayed in July 2025

The buffet was often uncovered and flies on the fruit and pastries. Not a lot of variety of food, and not great quality. We were half board, but chose to go eat out most evenings. A lot of cats around the hotel, even in and out of the restaurants - not helped by a lot of guests feeding them. Not a great level of customer service, the staff were helpful if you asked for anything, but not very forthcoming or proactive. Was hard to relax on the beach as a lot of tours selling things. Spa ladies constantly pestering you to book a massage - but much better standard and price if you go to any of the spas nearby in the malls.

Beautiful location right over the beach, the seafood restaurant a la carte was excellent, short Uber ride to local malls, restaurants, the old town etc

Stayed in June 2025

Check-in could have been quicker. Bathroom had a bad smell which the cleaning team on the same day and later the next day tried to get rid off. Restaurant had very very limited vegan choice despite numerous requests they seemed forgetful. WiFi signal poor.

The beach and surroundings

Stayed in May 2025

Internet connection wasn't the strongest. The biggest unpleasant issue is towels. They smell really bad the moment they get moist. There should be a way to keep towels well dried to avoid that horrible smell.

Ver nice location, next to the ocean. It has some quiet corners facing the ocean. Rooms simple but comfortable and clean.

Stayed in May 2025

I only stayed at the hotel for a short time, but I had a pleasant experience. The service was friendly and efficient, and the room was spacious and comfortable. The surrounding area offers plenty of options for dining, shopping, or simply exploring—it’s a great location. Overall, a nice place for a stay and good value for the service provided.

Stayed in May 2025

The food could use some enhancement.found it boring

The rooms are nice.

Stayed in May 2025

breakfast all like common Mombasa continental BF. I had a guest who just came for tea. And the management charged him. You one tea is fine! there has be to flexibility.., what if i drank 3 teas

Stayed in April 2025

Very nice

Stayed in April 2025

shower / bathroom was too crowded

breakfast

Stayed in January 2025

Get a toaster for the breakfast buffet. I know there expensive but will add to the enjoyable experience. The so called toast you have in the chaffing dishes are an excuse for toast and just soggy bread

Pool was well serviced by the staff. I was on a breakfast only program so paid for drinks and food. Prices were reasonable, service was great. I did not have the lunch or breakfast buffet but did eat at the seafood restaurant and pizza/Italian restaurant. The seafood place I did not go back as it was mediocre the pizza was good and a great location. Rooms met my expectations.

Stayed in April 2025

The breakfast is great, with a wide variety to chose from.Location is wonderful.

Stayed in January 2025

Check out time is too early and poor flexibility

Nice stay Nice experience

Stayed in March 2025

The experience was great. Pleasantly suprised and better than expected. The staff were kind especially Adam who was kimd and of great assistance. The beach is nice, direct access, lovely vantage points.The pool is clean and great for swimmers. The food was good. Buffet both dinner and b/fast.The rooms have great ambience. Newly renovated and very comfortable. My room was perfect. Overall a lovely stay. I will be back Only feedback is the 'rule' that you cannot sit on a sunbed or pool bed unless allocated. You sit on same sunbed entire stay and only move after being allocated by the pool staff. That was very stiffling and doesn't make sense to me, like if a seat or poolbed is free, you should just be able to sit there. This made the pool experience uncomfortable and very very ODD. Allow free seating at beachside and pool like every other hotel.

Stayed in February 2025

Nothing serious

Spacious territory, individual access to the ocean beach, a lot of greenery in the hotel , very good swimming pool

Stayed in March 2025

Setting, security, staff

Stayed in February 2025

Service at the pool area and restaurants are extremely slow. Takes half an hour just for drinks to arrive but it might be in their culture to be like that since the service at other places are relatively slow as well. Also the staff seemed to be less polite when we were checking out.

Location Surrounding Pool The room Warm welcome when checking in.

Stayed in January 2025

The room water was smelly. Dinner options were highly overpriced. 3000 KES for a buffet. Also it was ordinary food. In UAE also we get this buffet at 1500 KES

Location and staff

Stayed in February 2025

No internet

Stayed in January 2025

There was no hot water. I stayed two years ago and there was no hot water. WiFi was poor and intermittent

The pool is lovely

Stayed in February 2025

Access to beach which has reaf...

The place is exemptional ..swimming tops, rooms nice, nice out door....a great place..they did an amazing birthday treat for my son at no additional cost. Definitely coming back.

Stayed in December 2024

The breakfast was always the same dishes with little to no change. That's why we eat outside the hotel on our last days to have some variety. The prices for drinks were a little pricy too, but I guess you pay for the convenience. No need to go out for having a drink in bar.

The staff was very friendly and very patient. They did everything for us with luggage and guiding us to our room. The breakfast was also OK. There are many dishes to choice during breakfast. The swimming pool is clean a big enough to swim around. There is also a beach where you can swim in warm water if choose to do so.

Stayed in December 2024