We originally booked double rooms. The rooms were literally the width of the bed and less than a meter on either side. The cupboard doors were falling off their hinges. There were no hangers provided. The Swahili breakfast was served cold.

The pool provided good relief from the heat. The triple rooms are spacious. They contacted me the day before to ask if I needed an airport transfer, then arranged the transfer. The coffee and juices for breakfast are good.

Stayed in December 2024

The closet was dusty, and spoiled.

Huge bathroom. Excellent customer service by Mr Benson. I enjoyed the pool The unit is very close to the beach

Stayed in December 2024

The bathroom is not well maintained ( so many leaks)

Friendly staff, proximity to the beach, clean rooms

Stayed in October 2024

at the previous checkout I left a charger in the room and when I returned after some time I didn't find it. they alleged that too much time had passed and that no one knew anything about it. this must not happen in a worthy and honest hotel. in a good hotel if a guest leaves even an underpant I expect to find it safe even after a year. I hope this review is teaching.

the place is pleasant and has a good quality/price ratio. the staff is kind and participative. I would have given a few more stars if it weren't for the fact that at the previous checkout I left a charger in the room and when I returned after some time I didn't find it. they alleged that too much time had passed and that no one knew anything about it. this must not happen in a worthy and honest hotel. in a good hotel if a guest leaves even an underpant I expect to find it safe even after a year. I hope this review is teaching.

Stayed in January 2024

Single room dirty Insects in the bed

Breakfast Warm water in the shower

Stayed in August 2023

The place is not far from the beach which is good as I could easily walk to the beach. Its 30 metres from an Italian restaurant with good food. There is a nice clean swimming pool.

Breakfast was very basic - egg, fruits, bread and tea. Location okay but no good view from room. Room was dusty on the windows and I had to ask for clean up. I asked for mosquito spray and they gave me. I thought they could have sprayed the room.

Stayed in November 2022

Breakfast was monotonous, No shower gel or shampoo provided. If you someone using these, carry urs or buy at the shop next to the hotel.

The hot water. Friendly staff.

Stayed in October 2022

Everything

Nothing

Stayed in December 2024

Friendly staff / kind owner / location

Stayed in April 2024

Great cheaper option in Shela, perfect location just a few minutes walk to the beach. The room was clean and had a fan for the heat, and there is a nice pool. Staff were helpful and friendly, the continental breakfast was okay, they offered a Swahili option for the second day but I unfortunately had to leave early before trying but I would recommend asking for that if you're interested. Overall I think it was a great option for the price, and I would stay again :)

Stayed in April 2024

Very very friendly staff, the Hotel was beautiful designed and the breakfast that Benson made every morning was perfect. I would definitely recommend Jannataan Hotel.

Stayed in February 2024

Room could use a little maintenance love

Great place, staff, pool and rooftop scene at a good price

Stayed in January 2024

nothing

The location ,great staff very helpful

Stayed in August 2023

Clean and new towels and bed Sheets Location Nice Swimming pool super

Stayed in August 2023

- I was never able to bathe in the beautiful pool they have since they never cleaned it on time, it's a pity because I couldn't take advantage of it despite my insistence that they clean it.

- Most of the staff are very friendly and willing to help you. - The breakfast is very complete and good. - The room is very spacious with bathroom and everything you need. The shower is very comfortable, despite the first day I had problems with hot water. - The location is excellent, in the center of Shella, 5 minutes from the beach and with a wide range of restaurants around. - You have the possibility to order food and the staff take it to the hotel.

Stayed in February 2023

The swimmingpool should be kept more clean

Very nice staff Good location Quite good breakfast for the money Nice bed Good fan

Stayed in February 2023

They respond to customer needs

Stayed in February 2023

Breakfast is very simple.

Perfect location, really nice personnel. Good, but basic rooms.

Stayed in January 2023

They don't have basic amenities like water in the room.

The room I got at janataan was sub par and I cancelled the booking but I was transferred to Shela White House Near the beach hassle free The mango juice was awesome The service guy Safari/ safiri was ready to help plus the tall guy (name has slipped my mind) that helped with the bags when we got to Shela I had left the water bottle and the ensured it was delivered to the airport 🙂

Stayed in June 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in July 2024