I only wish the room had a microwave!

I really liked the fact that the floors were heated and that the bed was very big!

Stayed in March 2025

The policies and deals are too complicated. Should be streamlined. The check-in takes too long. You can wait 10-15 minutes to get into an elevator. The staff is uneven: from outstanding in some cases to poorly trained in other cases. The food at Tapas is very mediocre. No pharmacy or basic medicine at convenience store. Too bad if you get a cold or a flu…Most places to eat and coffee etc. open at 10 only.

The location, the rooms are outstanding. Excellent restaurant at Overlap.

Stayed in December 2024

The staff education is a clear problem not capable to digest transaction, being enough rude. Very poor welcoming in arrival, so even our taxi driver was upset with this doorman’s attitude. I have never seen one single staff greeting properly. Lounge floor does not provide breakfast service but clients should use the common restaurant in the GF, which was with heavy traffic. We asked help to get the seat a little bit faster to catch up international flight but there was no sense of empathy nor problem solving gesture, estimating time.

Marvellous view, high quality of room & facilities. Correct lounge evening services.

Stayed in December 2024

The exterior of the hotel building looked rusty and stained. There were some issues with the shower faucets in the Water House.

Access to the outdoor pool and the Water House was great! Also, the room was spacious and clean.

Stayed in September 2024

I know it is pretty standard in Korea but I never get used to having to pay extra money for pool access. Admittedly not all pools at Ananti require payment, but it was $50 to access the best adult pool.

great location, great staff, amazing ocean views from room. Easy walk to Haedong Yonggungsa.

Stayed in July 2024

Keep in mind that you have to pay for every pool in this hotel! And the restaurants are a bit pricey!

The bus station to the hotel is about a 6-8 minute uphill walk! It’s also 1 hour away from the city, the location is beachside and beautiful

Stayed in February 2024

The room was a bit dirty (ex// bedsheets)

N/A

Stayed in December 2023

Couple of hidden costs; if there was a way for the hotel to create a schematic showing what is and is not included in each package, it would greatly enhance the stay. Also a bit disappointing that using the pool has a whole separate package.

Rooms are top notch, facilities exceptional, and the customer service is the best I have ever had. The quickness to respond to queries, the attention paid to guests at any point in time, the clear cut communication (even with the language barrier), the approachability and friendliness. . . .all in all, the staff were the best part of my stay at the Ananti Hilton. And the food was superb as well. This place is the real deal.

Stayed in December 2023

The fact that the pool is not accessible all the time (they have a 10 minute break every hour plus 1 hour break at lunch when nobody is allowed inside the pool!) There is little place to sit and chill in the facility. Many children so not couple friendly. The staff does not speak English. Overall very expensive food and drinks.

The hotel decoration is amazing and the room is very comfortable. The sea view is great.

Stayed in October 2023

The location. Everything was so far away.

The hotel and the room was really clean and modern.

Stayed in October 2023

Though I booked ocean view rooms, the construction and noise were not pleasant to enjoy the stay and the floors a bit lower than I expected. I think the booking.com should have notified me earlier of the limit of floor per type of rooms I book. they say can’t go beyond certain floors due to my type of booking.

Over facilities such as location, promendade and the connected malls were convenient and wonderful and staff were kind and caring.

Stayed in April 2023

I selected the same room option that I chose last summer. Although it is still as of now not the peak season, they assigned me a room on the 3rd floor, unlike on the 7th floor last summer. It was a big disappointment. Many rooms were empty on the upper floor. How could you assign a room on the lowest floor so close to the construction area and it is loud all day long??? How can one relax to look at the ocean view???

Stayed in April 2023

due to the construction, we got noise and less fine view from the room. didn’t know my type of room has limitations in floors - only 2nd and 3rd floor. wish ti get informed in advance and it seems less flexibility in assigning rooms even in weekdays, which means less guests.. need more guest-friendly flexibility in their services!

clean and convenient.

Stayed in April 2023

I want to swim in there but Hotel didn't explain exactly. Where is it? How was appearance? etc

It was comfortable to sleep. I love to eat breakfast. View is fantastic.

Stayed in February 2023

Rooms slightly rough around the edges for a 5 star hotel.

Beautiful location.

Stayed in November 2022

The staff not welcoming, I didnt feel welcomed. The bed is not comfy specially the pillow, the food options are very limited.

The location is stunning

Stayed in May 2025

The facilities were nice but honestly very poorly laid out. Some areas where very large and ritzy but lacking soul or thoughtful planning. It was difficult to get around the resort and difficult to find amenities. You also had to pay additional charge to use one of the pools. the facilities where also not very well maintained and there was a sense of neglect throughout the resort...

The view from the pool is beautiful and there are cute cafes nearby. The room was spacious and very glamorous

Stayed in January 2025

The smoking areas were a little sad but i understand, a lot of places around the world are similar

It was beautiful, friendly and helpful staff and the location was very peaceful compared to the big city it is in

Stayed in October 2024

Food choices were limited. The main issue was the room was not clean. We found a dead fly in the room with a clogged sink that we just ended up using the 1 when the room came with 2. The tub was dirty so we ended up not using that as well….in addition the hotel was far away from the city itself if you wanted to explore Busan other than the “resort” hotel, it would’ve been 1-2 hour ride.

The view from the room was amazing but that’s about it

Stayed in October 2024

Everything

Nothing really

Stayed in September 2024

The room temperature was not properly working. Too many people in the pool. The smell inside the room was not pleasant at all. I even asked them to change my blanket on the first day. Most importantly, the location is terrible for the tourist.

Big size bed Washroom was stunning

Stayed in September 2024

Amazing place ...Luxury property especially the Ambience opposite sea view .If you want sea view from your room you need you need to pay extra amt !!Food is excellent.. staff is very cordial!Highly recommended place..other Restaurants like Spanish Tapas ,cafes, seafood everything is available but all Restaurants close by 9.00 pm rather last order they will serve till 8.00pm Rooms are very spacious ..Even bathrooms are huge & they even even have huge bath tub with sea view !!

Stayed in June 2024

Location is too far away from Busan so if you are planning on exploring the city, this is the wrong place to stay. Not many of the staff at the hotel and restaurants in the cove spoke English. You have to pay for 2/3 of the pools and 43,000 for the sauna which is a joke. The restaurants are so expensive and based on the reviews, don’t sound like good value.

Stayed in April 2024

Location was far away from the main busan area. Can only get there from busan station via taxi. Hotel did not have aircon during period of stay but failed to inform on booking website. Counter staff did not inform either and I only realised after I entered the room. Staff were unable to provide fan as well on first night and they only did so on the second night. In the hotel’s description on booking.com, it is supposed to have air-conditioning. Don’t think that was acceptable tbh. Toilet bowl clogged after the very first use and water started overflowing from the toilet bowl. After staff came to fix it, they only could use towels to wipe it dry, which was very odd from a hygiene point of view. I asked whether he could use water to rinse the floor but he said he couldn’t. Thankfully the water that overflowed was clear but that’s besides the point. Hardly used the bathroom afterwards. Not easy for English-speaking travellers to communicate with staff. Language barrier is a real challenge. Gym is incredibly dark in the evening. Lighting should be improved.

Place, including the room, was spacious and luxurious. Facilities were clean and modern.

Stayed in April 2024