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  5. Reviews of Shin Shin Hotel Jeju City

Reviews of Shin Shin Hotel Jeju City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

14-6, Haeanmaeulbuk-gil, 63061 Jeju, South Korea

#102 of 166 hotels in Jeju

Guests' Choice

Review Score

Based on 42 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    7.3

  • Facilities

    7.3

  • Staff

    8.2

  • Value for money

    8.3

  • Free Wifi

    8.2

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Showing 1 - 25

  • Reviewed: August 18, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bathroom wasn't particularly clean, and the bedding had various marks and stains :( However, when mentioning this to staff, they were extremely apologetic and quick to help to get the issue resolved :)

    The staff were amazing, so kind and friendly

    Stayed in August 2025

  • Reviewed: August 1, 2025

    7.0
    enjoyed the swimming pool!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    bed not very soft

    breakfast was traditional Korean style. For vegans, breakfast was limited but good.

    Stayed in July 2025

  • Reviewed: July 30, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The gym and pool is unavailable

    Clean room

    Stayed in May 2025

  • Reviewed: July 30, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    /

    Great breakfast with international and korean BF options

    Stayed in May 2025

  • Reviewed: July 17, 2025

    7.0
    Beautiful hotel but sleeping was a challenge
    • Leisure trip
    • Travelers with friends
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was extremely hard. I had never experienced this in my life. It was like laying on the floor.

    The room was quite spacious and I loved that there was a convenience store in the hotel itself. Check in and out went very fast and we even got new towels the next day.

    Stayed in April 2025

  • Reviewed: June 18, 2025

    8.0
    It was a very nice stay
    • Leisure trip
    • Travelers with friends
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only 1 pillow per bed and no socket near the other bed

    Near convenience store and has pool Nice location Television with netflix and youtube

    Stayed in June 2025

  • Reviewed: June 17, 2025

    6.0
    Loved Jeju
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Washing machine broken and not as sign even in Korean for other guest to know. Very disappointing as a fellow guest wished to us it.

    The breakfast was very basic. Though really enjoyed the views once out and about.

    Stayed in June 2025

  • Reviewed: June 17, 2025

    7.0
    enjoyable
    • Leisure trip
    • Couple
    • Family Double Room
    • Stayed 3 nights

    not close to anything at all, not a lot to see in thye area it is.

    not real close to things. Though we did use the car we hired to see all the great things to do. worth hiring the car.

    Stayed in June 2025

  • Reviewed: May 18, 2025

    7.0
    could be a better hotel with some cleaning and better breakfast bread
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights

    The quality of the toast bread and croissants could be improved. The room could be kept cleaner. The tobacco smell in the room needs to be removed.

    -close to the city, airport -spacious room -variety of breakfast

    Stayed in April 2025

  • Reviewed: May 1, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just not clean enough. Really needs bringing into this century

    Location - Close to airport which was convenient since we arrived late at night

    Stayed in April 2025

  • Reviewed: April 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Room small and adequate. Floor heated which we like for cold season. Includes breakfast, really good value.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No wardrobe cupboard in room.

    Room floor heated which is great, room toasty n warm. Breakfast decent, just same stuff everyday. Staff can't speak English well but put in good effort to help us.

    Stayed in February 2025

  • Reviewed: November 21, 2024

    7.0
    OK for an overnight stay. Pool is certainly great, but season didn't allow for a try.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Straight and clear room. Lacks some amenities, e.g. hooks for clothes. Next to beautiful orange plantations, but too far away from the beach.

    Rich and typical breakfast. Enjoyed the buffet.

    Stayed in October 2024

  • Reviewed: November 20, 2024

    7.0
    Comfortable well presented property just outside city centre
    • Leisure trip
    • Solo traveler
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    I assumed from its name it would be within the centre of Jeju City. It was just outside accessible to the city by bus. Also the free welcome drink I assumed would be an alcoholic beverage at a lobby bar - which it wasn’t

    The property was really nice, comfortable and clean. The breakfast was great!

    Stayed in November 2024

  • Reviewed: July 1, 2025

    5.0
    Fair
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was not clean at all, there was mold in the bathroom and toilets

    Location is good, the bus is close to hotel

    Stayed in July 2025

  • Reviewed: June 25, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Stayed for 8 nights. It is absolutely not a 4 star hotel. 2.5 star at best. Shabby dated rooms. No storage for your clothes. The location is well away from Jeju city, 30+ mins away on local buses and it's a soulless area . A couple of restaurants and convenience stores nearby and that's it. No bar at hotel, just a convenience store, so buy a beer or two and sit in your room.(Buses finish around 9.30pm at night so you'll rely on taxis for a later evening out). Breakfast was basic for western visitors unless you prefer Far Eastern spicy dishes. Ok for 1 night, don't stay longer. Overall a disappointing stay. Not recommended.

    Nothing.

    Stayed in June 2025

  • Reviewed: May 29, 2025

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The floor was so dirty that if I saw a cockroach I wouldn't have been surprised. The bathroom was moldier than cheese and there were holes on the wall, which made me feel unsafe as a female. The bed was so wiggly I felt like I was on a boat every night. The sheets had many unidentified stains and even after asking for a change twice there was still white stains and red blood looking ones. I would rather never know what they were. The staff were young and obviously inexperienced, explaining the lack of English. We had to use translating apps resulting in a huge loss of time. Nowhere to put your clothes, we had to keep everything inside our suitcase, thankfully we didn't stay for too long. After complaining about the dirtiness, they offered breakfast : tasteless, maybe good for diabetics and high blood pressured individuals. Lastly, other clients often had their doors open and loved yelling to communicate,it felt like a one room floor. It was like a war field to go from our room to the elevator, avoiding the open door. My friend went to the swimming pool and accidentally drank the water and it tasted like pee she said.

    It's simple, nothing was good !! Do not come here !!!!

    Stayed in May 2025

  • Reviewed: May 20, 2025

    10
    Exceptional
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No anything

    Everything they provided

    Stayed in May 2025

  • Reviewed: May 1, 2025

    4.0
    Check twice before booking
    • Leisure trip
    • Group
    • Double Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    Substandard equipment, uncomfortable bed, poor sound isolation between floors. Maybe it was just our rooms but it was generally not well kept - it was cleaning but facilities were poor altogether

    Location and parking were OK in low season

    Stayed in May 2025

  • Reviewed: April 30, 2025

    5.0
    not applicable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    The staffs were so unfriendly maybe due to limited staff.

    Due to time limited I did not go for the breakfast.

    Stayed in April 2025

  • Reviewed: September 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Swimming pool 110cm Airport 15min. Love land 30min Cool hotel with good people inside

    Stayed in September 2024

  • Reviewed: August 7, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: June 29, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: June 27, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2025

Showing 1 - 25

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