112/3, Glenfall Road (Via Queen Elizabeth Drive), 22200 Nuwara Eliya, Sri Lanka
#99 of 124 hotels in Nuwara Eliya
Guests' ChoiceBased on 30 hotel reviews
7.9Cleanliness
8.1
Comfort
7.9
Location
8.8
Facilities
7.7
Staff
8.9
Value for money
7.7
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 22, 2025
Gaven
AustraliaGreat location and walking distance to everything. The room was spacious.
Stayed in April 2025
Reviewed: January 22, 2025
Ron
AustraliaThis place is not luxurious but sufficient for overnight stays.
After a long day from Colombo and arriving at Unique Cottages, after realising we booked the wrong night thankfully the manager came to our assistance and honoured our booking. For this we were very grateful. Breakfast in the morning was to our liking and all staff were very accommodating to our needs.
Stayed in January 2025
Reviewed: April 14, 2024
Sarah
BelgiumRooms are a little outdated.
Excellent location: in a quiet street, walking distance from the city centre, near shops and restaurants. Good beds. Good shower.
Stayed in April 2024
Reviewed: August 11, 2023
Greta
ThailandThe rooms are quite old, in a high need of reconstruction, very noisy - you even hear all the normal conversations of the neighbors, the sink was leaking very bad which was fortunately fixed during our stay
The hotel is in a good location to reach more or less everything, it has a nice old style
Stayed in August 2023
Reviewed: August 11, 2023
Himani
United Arab EmiratesBreakfast, the gu7y who served was very. kind. Manager for helpful as well.
Stayed in August 2023
Reviewed: July 2, 2023
Peter
United Arab EmiratesThe doors to balcony wouldnt lock and you could easily oush them open. Place is in need of a bit of refurbishment. We were served a very cold dinner and upon asking for it to be warmed up it returned the same. Was really indeble. The staff need a bit more training. There was a dangerous hairdrier in the bathroom.
Old british colonial style. The srilankan lunch we had was good on arrival. Location close to the town. The staff were very helpful esp the manager.
Stayed in June 2023
Reviewed: December 27, 2022
Suranga
United StatesRoom with balcony
Stayed in December 2022
Reviewed: August 10, 2025
Kieran
United KingdomWe really enjoyed our stay here. The staff were so attentive and helpful. We were arriving in later than expected and they had food prepared for us. The breakfast was delicious. The location was perfect as well very close to everything. Couldn’t recommend the accommodation enough - really happy with the accommodation and again the staff were just so great.
Stayed in August 2025
Reviewed: August 5, 2025
Alice
AustraliaJust the right amount of distance to walk into the city centre. Very clean, safe, generous sized room. Modern bathroom. Spotless..lovely calm and peaceful vibe. Very helpful and cheerful hosts.
Stayed in August 2025
Reviewed: June 11, 2025
Andrius
DenmarkThe whole place seems to have a serious mold issue. It looked like they even tried painting over the mold in some places, but that’s not how you get rid of it... I noticed it on the ceilings in the room I originally booked. When I asked for a different room, I was told that all rooms are occupied or booked, but after bringing up canceling my reservation I was shown 4 unoccupied rooms and they all had the same mold issue on ceilings. Before I received the key to my room, it was sprayed with an air freshener, likely to hide the smell of mold. Since I only booked 1 night there, and canceling was not possible, I stayed and saw the water leaking down the walls when it was raining.
-
Stayed in June 2025
Reviewed: October 23, 2023
Ajmeth
Sri LankaThe manager was unfriendly and cold until he realized my wife's family knew the property owner. The room was shockingly bad. This was the worst room I have honestly ever stayed in. I understand that it was essentially an attic, and I have actually lived in an attic room as a student myself but this room does not qualify to be a Hotel room, the property has also conveniently left out images of the attic it seems. The entrance step to the room is broken and not safe. There was lighting kept in place by tape! The bathroom had no ventilation and smelled terrible, the fittings were not up to a standard a Hotel should keep to, the tap waste water line was not concealed and you could see the water just come out and into the drain, the shampoo and shower gel dispenser were just keep on a very narrow ledge just above floor level with zero protection from falling and I was charged because it broke. Under facilities offered it also mentions that the room is soundproof which is a blatant lie, there is absolutely no soundproofing and everything and anything is heard from outside and I'm guessing people out can hear us as well. Truly shocking that this room is being sold as a Hotel room, their management needs to re-look at this and remove it from the room inventory. The service was also extremely unprofessional, one night when we wanted a bottle of water we tried calling the reception but there was no answer so we went down to the front desk and there was no one there despite us waiting there for a while, we then tried calling again while standing right next to their phone, and still no one bothered to come answer it.
The location of the Hotel was ideal as it is quite close to the city and had a decent enough view. The public areas were nice and it had a nice little well kept garden.
Stayed in September 2023
Reviewed: August 24, 2023
Maithri
Sri LankaGreat location in the heart of the city with close proximity to all key destinations and attractions in Nuwara Eliya. The property was kept very clean and the interior was well arranged. The food was good although limited in variety. The manager and the staff were very professional, cordial, and very accommodating. This will be the only place that we will look for our next visit to Nuwara Eliya.
Stayed in August 2023
Reviewed: April 20, 2025
Kanani
United Arab EmiratesThere are no comments available for this review
Stayed in April 2025
Reviewed: April 18, 2025
Jimmy
United KingdomThere are no comments available for this review
Stayed in April 2025
Reviewed: December 30, 2024
Cherie
United StatesThere are no comments available for this review
Stayed in December 2024
Reviewed: August 20, 2024
Anaz
Sri LankaThere are no comments available for this review
Stayed in August 2024
Reviewed: April 30, 2024
Kaluarachchi
Sri LankaThere are no comments available for this review
Stayed in April 2024
Reviewed: April 8, 2024
Marie
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: December 28, 2022
Moloy
IndiaThere are no comments available for this review
Stayed in December 2022
Reviewed: November 9, 2022
Nimali
Sri LankaThere are no comments available for this review
Stayed in November 2022
Reviewed: August 21, 2022
Dissanayake
Sri LankaThere are no comments available for this review
Stayed in August 2022
Reviewed: July 1, 2025
Jignesh
United Arab EmiratesThere are no comments available for this review
Stayed in April 2025
Reviewed: May 14, 2025
Niroshan
Sri LankaThere are no comments available for this review
Stayed in May 2025
Reviewed: January 14, 2025
Husni
Sri LankaThere are no comments available for this review
Stayed in January 2025
Showing 1 - 25
Davézieux, France
Saint Louis, US
Bossolasco, Italy
Tafalla, Spain
Ischgl, Austria
Rome, Italy
Zadar, Croatia
Bled, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content