All good with the hotel facilities

All

Stayed in July 2025

No true negatives. The only slight downside is the typical culture of people reserving sun loungers early in the morning, and disappearing for hours, which I really hate. There are signs asking guests not to do this, but its not policed, understandably as they aren't going to want to upset anyone. Even so, we actually always found sun loungers available, but whether this was purely because it was low season, I am not sure.

Riu Palace Maldives is a beautiful resort! Everything was perfect, I can't fault it. The staff were always so so friendly, nothing was too much bother for them. They took the time to learn our names, always smiling and saying hello. Having access to both of the resorts (Riu Palace & Riu Atoll) was great, because it gave you the choice to enjoy a more lively pool/ bar area, with activities, and more nightlife, or have a quieter, more relaxed time with less people. For what is a small island overall, there are a number of restaurants to choose from - the Japanese being our favourite. The buffets always had plenty of options, especially for fussy eaters like myself. The scenery, the marine life you see every day, the beach area was so beautiful and it was an amazing destination for our honeymoon! We stayed in an overwater villa - which had great amenities (sun loungers, outdoor bath, outdoor bed, steps to the ocean etc) great A/C, mini bar with optics etc.

Stayed in July 2025

I feel like the buggy service frequency could be increased more, at certain period we had to wait more than 15 mins for a ride. If your room is further away from the activity center, it can take some time to walk and it gets uncomfortable if it’s especially sunny.

I loved the room, it was spacious, clean, smelled fresh and everything was perfect. I also loved the all inclusive package, we were having fine dining for our dinners at the specialty restaurants, breakfast and lunch buffet were also spectacular, all items were fresh. We also attended two themed parties which were super fun!

Stayed in June 2025

caddy services should be more frequent.

Stayed in June 2025

Nothing

Everything wa like a dream, Love how attentive the staff were❤️

Stayed in May 2025

Very low possibility for excursions

Beautiful

Stayed in May 2025

Maybe a little too much concrete.

The RIU palace in the Maldives is an excellent setup. The accommodation, the beach, the food and the bars, particularly the swim-up bar were quite extraordinary. We had a terrific time for the entire week from the snorkelling and walks along the beach to the evening cocktails and live music before dinner. Truly a marvellous experience!

Stayed in April 2025

Entertainment was a little too relaxed in the evenings apart from white night where the tempo was raised a little, only criticism to be honest.

Rui is simply beautiful, over water villa was fantastic. Rooms cleaned daily, friendly staff. Great choice of food and always good. Will return

Stayed in April 2025

The AC was difficult to adjust in the room.

The buffet was good, staff were always smiley and friendly, the room was clean all the time and nice.

Stayed in February 2025

I think the meals were just okay. Additionally, considering the price, there should be better standard of wines - or offer a premium package to pay for nicer wines, rather than charge $55 USD for a bottle

Location, rooms, service

Stayed in January 2025

Pushing for everything to be organised through the app. Not informing us of sea/domestic flight options to match our return flight home.

The endless views, exceptional service, great variety of entertainment and food,restaurants etc.

Stayed in November 2024

N/A

Amazing place, we love the foods verity , as me and wife are belongs to different food cultures. beaches are supper nice and clean. wonderful staff make our stay more comfortable. local & foreign staff very friendly. i would love to give my special thanks to Sri Lankan team, all the love and care we got, never forget , WE WILL COME BACK SOON..!!!!

Stayed in September 2024

Nothing at all.

The place is so beautiful and clean.

Stayed in September 2024

The only suggestion I have would be to serve proper cafetière ground coffee at breakfast rather than filter coffee.

We had an amazing stay at this hotel. The best part of our experience was the staff: cleaners, waiters/waitresses, maintenance staff, (the man with the slingshot!), reception staff, entertainment staff, chefs, buggy drivers (sorry if I’ve forgotten anyone)! It was so personal, delightful and the conversations with the staff didn’t feel at all forced- they were so genuine. The hotel was spotlessly clean- our room was cleaned to an exceptional standard everyday. Simple delights such as constant fresh towels and water available was amazing. The location is perfect and the food delicious. The palace was a perfect haven.

Stayed in August 2024

Stunning resort, the staff really made the stay here special. They really made an effort to get to know people and remembered your name. Exceptional

Stayed in June 2024

The communication before I even arrived was not good. I was chasing the hotel a few times and they caused confusion regarding the hotel transfer. I would recommend some customer service training for this. The transportation to and from the hotel. There was lots of waiting around and leaving very early. On my return journey my flight from Male we were picked up at 4.30am- my main flight was at 12.30pm midday. We spent 4 hours waiting in Male airport unnecessarily. I didn’t see why we needed to leave so early on a Monday morning. There was no food or drink provided for the journey (I am 8 months pregnant) Food variety. Very limited and the same menu recycled for lunch and dinner from the main buffet. For an all inclusive, I did expect better. Need more dairy free milk options other than Soya. Limited buggy carts to transport you to and from one side of the resort to the other. Again, wouldn’t be an issue normally but I’m heavily pregnant so found it frustrating standing waiting around.

Very friendly staff. This is my second stay here at the property. Entertainment was good.

Stayed in April 2024

LoL that it was expensive 😫?

Amazing clean and neat

Stayed in April 2024

Two parts of the stay were suboptimal - the transfer and (for one of the days) the dive shop. This is what dropped the rating from a 10 to a 9. Scheduling the transfer felt like a bureaucratic process ... I requested a seaplane transfer 2-3 days before arrival but was told that I was too late (even though there was no specified deadline in any communications). We had to wait a long time during the transfers and wasted the entire last day. Also, we were not provided lounge access by the hotel transfer service on departure, even though the communications from the property implied we would. If you have a long wait, please make sure to ask the property proactively as there are no comfortable areas to wait prior to check-in (other than the lounges). The Dive shop was generally professionally run with excellent equipment (as one would expect from a 5-star PADI shop). The first day our guide was good and even agreed to take videos of us using our GoPro ... unfortunately he also lost my wife and she had to surface so he could find her. Unfortunately, the guide we got on the second day was very unfriendly ... when I pointed out that my tank only had 200 bar oxygen (as opposed to 230 on my wife's tank) he was very surly when I asked him to switch the tank out. At $200 for a 2-tank dive, the least one would want is for the tank to last the full 45 minutes! He also did not point anything out to us during the dive. As beginner divers with only 10 dives experience at that point, we expected the staff to be a little friendlier, more supportive, and not dismissive (almost to the point of gaslighting).

Overall, the property was excellent, and we enjoyed the hospitality of the hotel staff, especially in the bars and restaurants. We spent seven nights here, splitting our time between the Jr Suite (3 nights) with Beach Access and Overwater Suite (4 nights). Both room types had their charms, and I am glad we got to experience both. The Beach Access room was about 20-25 feet from the ocean. The beach was very calm and fun to swim in - there were a few small coral reefs close by, and we saw lots of colorful fishes. There were beach chairs under palapas near the water, but the occupants of the higher rooms with no beach access used to "reserve" these early in the morning (which was annoying because they were not using the chairs for 95% of the time they "reserved" them). The Overwater Suite was spectacular - we saw sharks, rays, turtles, and various schools of colorful fish right from the deck of our room! The room was almost identical to the beach access room, except for the deck over the water. We could take the stairs right into the ocean at all times and spend much of our time in the sea near our room. The housekeeping staff was excellent in this room. As vegetarians, we were able to find enough to eat ... the staff in the buffet accommodated our requests as much as they could (special shout out to sous-chef Vajra and maitre d Marshall). The restaurants varied a bit ... I'd recommend the Italian and the Asian fusion restaurants for vegetarians, but I would skip the Japanese restaurant.

Stayed in March 2024

- it could have more buggies to take people from one side to another in the island

- Food and Drinks - Beach - Staff and services

Stayed in March 2024

Nothing

Everything in RIU palace excellent, the views were amazing, staff very friendly, evening vibes was good, basically i cant fault anything and i highly recommend RIU palace if your looking for a relaxing holiday.

Stayed in March 2024

Everything was perfect

We came for our honeymoon, it was our first all inclusive experience and first time in the Maldives. We had the best time of our lives . The room was lovely and big. The beach was beautiful and the water was breathtaking. The food at the buffet restaurant was delicious and so many options. The alcohol was nice and strong and got to try some yummy cocktails. The buggy service was great especially in the heat. All the staff were amazing and kind.. Special mention to Aminda, Singhe and James who were always happy to see us and made us feel special every time. We didn't bring any cash so when we couldn't get cash on property to tip these amazing people we felt so gutted. We really appreciate all they did for us so please let them know. We hope to be back soon.

Stayed in March 2024

The sea sports center is in the Atoll side, and if you are staying over at the Palace, it can be a long walk. They should have another sea sports center for those resides in the Palace side.

The restaurants at the Riu are good, but need to make prior reservations 2 days in advance. The Italian restaurant in Riu Atoll is a disappointment, Seafood Cassoulet Polenta's shrimps are not fresh.

Stayed in February 2024

Luxury.

Everything was amazing!!!

Stayed in February 2024

Unbelievable color of water , big variety of foods in restaurant with Maldivian Food corner to visit (be careful not all have good taste :p ) , Staff are very friendly especially the guy that bring you from water villa to the island !! The water villa with pool is very spacious and comfortable , we much enjoyed the floating breakfast in the pool .

Stayed in January 2024