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Reviews of Hotel Criol This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rio de la loza norte 6 Centro, 76000 Querétaro, Mexico

#19 of 121 hotels in Querétaro

Guests' Choice

Review Score

Based on 244 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough towels (room booked for three people a md only two towels). Only two small water bottles left in room.

    Excellent location.

    Stayed in April 2024

  • Reviewed: March 26, 2024

    9.0
    Wonderful place to stay to explore the area.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are a lot of mosquitoes. Not the hotel’s fault at all, but you will definitely need big spray.

    Location and amenities are fabulous.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is great

    Stayed in January 2024

  • Reviewed: March 20, 2024

    9.0
    Very chic and modern hotel
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    The room was small for a family, the bathroom is very small as well and leaves you very little privacy, as the shower is literally just within the room (there is a door) but if you get out of the shower, you are already in the room. They had a breakfast buffet which seemed nice but was overpriced. My family and I decided to go elsewhere for breakfast which was a lot less money for a very nice sit-down-breakfast ordered from the menu, brought to you by a waiter. There is no parking on site. You either park on the street (if you can find a spot) or you park a few blocks away, which is inconvenient. There is no valet and the parking is closed at 11pm, so if you go off to party or have a late-night dinner, you won't be able to park there when you come back. Oh, and you pay separately for that parking as it is not directly part of the hotel, from what I understand.

    The hotel was beautiful, modern, nice and clean. Uniquely designed and decorated. I recommend it for either couples or business professionals, not so much for families, unless you get separate rooms, which would not work out if you have kids, only if they're teens. It is very walkable as it is in the historic downtown district, and there are lots to do all around it.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Special
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 3 nights
    • Submitted from a mobile device

    The entrance to the bathtub its a bit dangerous

    Location, staff, decor, lovely

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are a bit small

    The design, uniqueness and overall feeling

    Stayed in February 2024

  • Reviewed: March 8, 2024

    10
    Would love to stay again
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The room was a bit tight but that was minor in the big picture.

    The staff was helpful and very nice. The design of the hotel was great/cool. It is very welcoming. The room was cool as well. The bathroom was really nice and the beds comfortable.

    Stayed in February 2024

  • Reviewed: March 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night

    I absolutely adored my stay at this hotel! From its stunning aesthetics to its superb location, the addition of cacti gave the hotel a special vibe. The room was not only comfortable but also featured a jacuzzi, adding an extra touch of relaxation to my experience. For those working remotely, the hotel offers an excellent workspace, along with a charming library to unwind in. The staff members were incredibly friendly and accommodating, further enhancing my stay. Overall, I couldn't have asked for a better hotel experience.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    no glasses in the room, water bottles no brand.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Elegant stylish and modern hotel in a glorious colonial Mexican location. WOW!.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    The room was rather dark. But most important - there wasn't a comfortable seat in the room. Just a straight desk chair. There was plenty of room for a big comfy chair. If there had been one - I would have considered the room PERFECT.

    The location is fabulous. Near all sorts of amazing things to see plus great restaurants. Our hotel room was very quiet and comfortable.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    8.0
    Great location, comfortable room, gorgeous outdoor spaces.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room they gave us was not in a great location, too close to the office and a public restroom. Definitely worth the slight upgrade to get a room towards the back where it is much more peaceful.

    Hotel is in a fabulous location on a quiet street. Outdoor spaces are plentiful and peaceful. Room was clean and bed was comfortable.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    9.0
    Great location - everything you need
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted from a mobile device

    Fantastic location close to the main square Staff were all friendly and helpful Room was great, clean and comfy We only stayed for one night but would definitely stay again!

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    It was a lovely weekend with my husband, very private and cozy
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    It was a little noisy at night because our room was next to the "public restroom".

    I loved the room and the breakfast

    Stayed in January 2024

  • Reviewed: January 10, 2024

    9.0
    Best location for historic downtown
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress super soft and hot

    Design, location!

    Stayed in January 2024

  • Reviewed: January 1, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All just perfect.

    It is really luxury hotel.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    10
    Amazing
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 2 nights

    I felt that my room was a bit dark.

    It was absolutely beautiful and well located, the staff is very helpful and there are many things to do nearby.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    Chic hotel with walkable distance
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I liked it everything

    It’s a super modern and chic hotel. The breakfast was delicious

    Stayed in October 2023

  • Reviewed: November 2, 2023

    8.0
    Great location, creative concept.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights

    The interior design is very creative, only "criticism" is the size of the sink/mirror space. VERY small. Though each room sleeps 4, we were jammed in bathroom space. Also, no in-room coffee service.

    Beautiful hotel, concept is amazing. We occupied two rooms, 1 family suite (King w/twin beds) and 1 double bed room (2 dbl beds). The library is super creative and unique. Outdoor space is perfectly maintained - you really feel like you're in your own home/garden. Location is super close to the Plaza de Armas and other shopping areas & restaurants. Brunch/bfast onsite is superb and well priced.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Suite with Hot Tub
    • Stayed 1 night
    • Submitted from a mobile device

    You have to paid for parking and it is two blocks away

    The facilities and the location are great

    Stayed in October 2023

  • Reviewed: October 10, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Only Breackfast options. The tv volume didn't work

    Stayed in August 2023

  • Reviewed: September 29, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Excellent location, great design, quiet patio

    Stayed in September 2023

  • Reviewed: September 20, 2023

    9.0
    great but parking car is an issue and parking hours
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    Parking is an issue

    Everything ok

    Stayed in September 2023

  • Reviewed: September 18, 2023

    10
    Great hotel!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls - you can hear everything :)

    The venue, the location, we had a small patio in the room - which was amazing! Swimming pool, amazing breakfast, great service!!

    Stayed in September 2023

  • Reviewed: September 10, 2023

    10
    I would stay here again. Note: prices are different on weekends. Best time to stay is during the week.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. Room was fine. Would need to ask for a larger room if it had been two of us.

    Everything. Just beautiful

    Stayed in September 2023

Showing 1 - 25

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