The hotel had masculine energy especially in the room. Meaning the lighting was lovely but not for a women to put on make up or get dressed. The shower had no step or bench for extra items or to shave (for women). The room had thin walls and you could hear a lot of noise but the hotel provided earplugs.

Loved the property very much. Staff was friendly and helpful especially Adrian. He bent over backwards to help me. Location was awesome if you want to stay in Roma Norte. The hotel food was amazing!

Stayed in April 2026

The lightening in the rooms was much too dim.

Property was modern. Staff was accommodating

Stayed in February 2026

Very loud street noise, reception staff could have been friendlier and rooms felt overpriced for the design and size

Great location, lovely breakfast on the rooftop and nicely designed bar and restaurant

Stayed in January 2026

Noisy

Stylish property.

Stayed in December 2025

Slightly overpriced No sealed water in the room, they refill glass water bottles. But this is a small issue they can easily fix

Exceptional staff: friendly, accommodating, always providing solutions to any issue I had whether it's arranging emergency transport, guiding me about the city, or accommodating me even though I got very late for breakfast. The breakfast kitchen staff was super nice! Beautiful aesthetics as well as a very safe and ideal central location.

Stayed in October 2025

the room was too dark

the staff, the design our room was too dark (way too dark) but as soon as I told the manager he actually installed a new light

Stayed in October 2025

The included breakfast was underwhelming—just fruit, yogurt, and a drink (coffee or tea), with no hot options, not even something simple like eggs and toast. I didn’t have any expectations, but I still expected a bit more from a 4- or 5-star hotel.

The room was spacious, spotless, and bathed in beautiful natural light from the large windows. I loved the sleek, modern interior design. The hotel itself is stunning— blending historic charm with contemporary style, from its exterior to the common areas. The location was perfect, just steps from the vibrant Roma Norte neighborhood. Most of the staff were warm and helpful.

Stayed in April 2025

A few tips for future guests - The hair dryer in the room is very weak, almost useless. Bring your own if you plan on blow drying your hair. The Breakfast on the rooftop is lovely, however very light - fruits, toast and coffee or juice. If you’re wanting something more filling they do have menu options. The food was delicious but is an extra cost. Overall these were minor, and did not impact the enjoyment of our stay :)

Hotel Maison Mexico was beautiful, exactly like the photos. The hotel was very clean, and the hotel bed was so so cozy! AC in the room made us very comfortable during our stay. The service and staff were wonderful. They accommodated us with an early check in, and promptly addressed our requests throughout our stay. Alberto specifically went above and beyond to ensure we had the best stay! Thank you Alberto!

Stayed in May 2025

While staff was friendly and attentive, service at breakfast was slow and disorganized. Rooftop restaurant was hit or miss.

Location was fantastic. In walking distance to many nice restaurants in Roma Norte. Room and bathroom were new, clean, stylish and spacious.

Stayed in March 2025

There was a private event on the rooftop and guest were not allowed to enjoy the sunset.

The staff was super friendly and helpful. The property was spacious clean with a great aesthetic.

Stayed in March 2025

A couple of bothersome things based on a high price point @400usd per night. There is a coffee machine in the room but it makes poor quality coffee. There is no hair conditioner in the bathroom. The breakfast is in a nice rooftop but you get a coffee, small bit of fruit, juice and 1 piece if toasted. Again at this price point you would expect different sorts of bread or eggs or something else.

It is a beautiful modern hotel in a colonial building- very handsome mix of historic architecture and modern touch. It is in a neighborhood with tons of restaurants and bars and pretty close to some major sites. The rooms are nice and big.

Stayed in February 2025

Room was so small. No place to open suitcases. No desk to work at. Mini fridge under desk so you couldn’t sit there. Lobby was not set up for hanging out or working either. Breakfast was included but was super skimpy. We went there 2 of the 6 days we were there. Freezing cold on the roof for a slice of toast and 1/4 cup of yogurt.

Staff was great. Friendly and helpful. Bartenders Allen and Isaac were great. Front desk and servers and housekeeping very friendly. The design is very beautiful.

Stayed in January 2025

Seemed very clean but I was surprised to see stained towels and sheets. They changed it right away but it was just very strange and off putting.

Large rooms and nice design. Lots of space for clothing. Looks just like the photos. The bed was extremely comfortable!

Stayed in January 2025

Staff seemed like they needed more training. Especially housekeeping.

Beautiful property in a great location with nice rooms.

Stayed in January 2025

Unfortunately, our 23 year old daughter was locked out of the hotel at 3AM and had to wait an hour for someone to come let her in. If you plan to go out at late at night make sure to let the hotel know in advance. Maybe that would have helped alert them.

Location and amenities were very good. Beds were comfortable. Breakfast was very nice and the staff very friendly.

Stayed in December 2024

unfortunately we had no eletricity for one day but they really tried to fix it and were very nice. The continental breakfast included was okay but the tea came cold and the bread was hard

Perfectly located in Condesa, high level of security and comfort, beautiful rooftop terrace, nice bar, rooms are clean and very stylish, staff was super friendly9

Stayed in November 2024

It would be useful to receive an information booklet on arrival about the hotel’s facilities and services - for English speakers.

Contemporary architecture and decor also sensitive to the heritage of the older building. A haven from the busy city. Very clean, lovely staff. Restaurants serve contemporary and delicious dishes. Sunset from rooftop is excellent in Autumn.

Stayed in November 2024

Comfy bed

Stayed in November 2024

The lighting in the room was terrible. Very dark and not enough lights, even with all the lights on, you couldn't read a book or magazine on the bed. Lighting is very much style over function. The bathroom was good, but the toilet is visible from the bed and has no privacy. Very weird.

The hotel was well located in Roma, and walking distance to many of the restaurants and bars in the area. The bed was extremely comfortable.

Stayed in October 2024

Small things - the noise from the street at night was loud, there was no door to the bathroom, and the comforter on the bed was way too heavy and when I asked for blankets (to use instead of the comforter) they brought me just a sheet.

The property was beautiful, with spacious, comfortable, clean rooms. The staff were also amazing. The restaurants onsite were incredible. The location was also very convenient with many wonderful restaurants and parks within walking distance.

Stayed in September 2024

Just nitpicking, but from a 5* hotel you expect near perfection: - both our rooms had only one set of towels each, so we had to call reception for the missing one - both rooms were missing robes and slippers, which we asked together with the towels: slippers arrived the next day with housekeeping, but still no robes for our whole stay - ventilation in the bathroom is almost too efficient: which means no condensation on the mirrors but also a sharp cold air right when exiting the shower - lighting in the rooms is extremely tasteful but leaves the area in front of the sofa/bench dark, which makes packing up a bit difficult at night - parquet floor in one room was lifted up (probably by humidity) right in the middle and we stumbled a couple of times during the night

Hotel is in a great location, right in the centre of Roma district. Hotel is brand new, with an outstanding modern design and a breathtaking view from the rooftop bar/terrace. Rooms are huge, with a small but cozy balcony and big tv. Bath shampoo and soap are very high quality and super fragrant. Beds are big and really comfortable. Breakfast is offered in the ground level or in the rooftop (exactly the same menu) so we opted for the rooftop with the amazing view. It is not included but it is very good and extremely reasonably priced (150-180MXN per person). I'd definitely recommend this hotel.

Stayed in August 2024

There were some strange things with the guest rooms. Bedside lighting was only available from one side of the bed, shower glass panel was two small and water was always on the bathroom main floor, no soap dish. The bedding was too heavy and hot. There wasn’t a consistent maid cleaning service.

Great location in Roma. Lovely rooftop restaurant for breakfast and evening meals. Clean contemporary design. Priced right!

Stayed in August 2024

Small nibs like cable to coffe machine wouldn't plug in power cable, mini fridge leaking water, paint in shower is scaling (due to wrong paint)

New hotel, just 1 month existing. Stayed 1 week here. Extremely clean and neat with staff that goes beyond to make you have a great stay. This place also counts with a speak easy apart from its 2 restaurants. It's located perfectly and you are within walking distance to every thing. As it's very new I would advise to collaborate with contemporary artist to make rooms more "eye candy" + have more ambient music / live music in bar at entrance. It's a beautiful place and it has yet not reached its fully potential in my view, therefore a 9 instead of a 10.

Stayed in August 2024

Can be a bit noisy at night because of the rooftop bar

Brand new hotel, big rooms, very comfortable bed

Stayed in July 2024