Boulevard Cuauhtemoc Sur 213, 22400 Tijuana, Mexico
#36 of 67 hotels in Tijuana
Guests' ChoiceBased on 441 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
8.5
Facilities
8.0
Staff
8.2
Value for money
7.7
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 5, 2021
Christine
United States of AmericaAfter a day at the dentist having work done. Wanted something soft to eat, enchiladas they had on the menu, my son got tacos i got the enchaladas, horrible, corn tortillas green sauce cheese on top grilled peppers and onions inside, i wanted cheese enchaladas. The carne asada tacos no flavor alot of fat, i ordered chips and salsa tortilla chips were stale as coyld be waiter brought out. A tin coffee6cup with about 2-3 tablespoons of salsa that tasted like rotten tomatoes. The waiter NOW, HE just acted like he didn't want to be there, it was like alot of trouble asking and ordering what we would like. They differently need a waiter6that is a people person. Now they had a New GUY there he was very helpful. He said he's only been there a couple of months.
Like i saud a New guy in the restaurant hes been there a short while was very helpful, also one of the valet men was very helpful as well . i know when i arrived on this last Thursday he was working till 11pm friday night he started his shift at 11pm. Very nice and helpful.
Stayed in September 2021
Reviewed: September 4, 2021
Lilia
United States of AmericaFood at the restaurant is not that great and is overpriced and they have their music playing loud the first day from 7am to I don't what time (I think they forgot to turn it off) but on the second day from 7am to 12am. I really didn't have much sleep 😏
Staff was very helpful and polite, the hotel was nice and clean and security walking around the the hotel made us feel secure.
Stayed in September 2021
Reviewed: September 4, 2021
Alejandra
MexicoMy stay was wonderful, everything was great
Stayed in September 2021
Reviewed: September 2, 2021
Linda
United States of AmericaWaiter at the on-site restaurant did not like serving a single woman - I've never had such in-your-face bad service.
Stayed in July 2021
Reviewed: August 27, 2021
Jose
United States of AmericaRoom floor need to need to be repair
Quite and clean
Stayed in June 2021
Reviewed: August 26, 2021
Hector
MexicoNo thanks
No thanks
Stayed in August 2021
Reviewed: August 21, 2021
Majorhavok
United States of Americavery nice with good internet, a rarity in mexico.
Clean room with ac.
Stayed in August 2021
Reviewed: August 17, 2021
Nancy
United States of AmericaThe street vendors, they were extremely loud. They started making noise since 6am 😴
Everything
Stayed in August 2021
Reviewed: August 3, 2021
Ramiro
United States of AmericaNo A/C
Stayed in August 2021
Reviewed: July 26, 2021
David
United States of AmericaIt is a good hotel. Affable personnel.
Stayed in June 2021
Reviewed: July 22, 2021
Juan
United States of AmericaLittle old furniture and colors which is not important to me just an observation.
Location was good (close to plaza rio and downtown), room had a good view and really clean.
Stayed in June 2021
Reviewed: July 19, 2021
Marisol
United States of AmericaFront desk guy ,night shift service
Restaurant and pool
Stayed in July 2021
Reviewed: July 15, 2021
Sigifredo
United States of AmericaRestroom was not cleaned the light from the restroom did not worked.
Location
Stayed in July 2021
Reviewed: July 14, 2021
Victoria
United States of AmericaI didn’t like that the room I got was very noisy day and night the traffic nonstop
I liked the staff very helpful. Also the place very convenient for me around the block from my dentist.
Stayed in July 2021
Reviewed: July 9, 2021
Alejandra
United States of AmericaThe food from there restaurant and there service
Stayed in July 2021
Reviewed: July 9, 2021
Lov
United States of AmericaEverything was super close by within a mile radius
Stayed in June 2021
Reviewed: July 1, 2021
Lorena
United States of AmericaAC wasn't working but thank goodness they gave us an industrial fan for our room.
Prime location
Stayed in June 2021
Reviewed: June 29, 2021
Soto
Abkhazia, GeorgiaThe costumer service
The location is perfect. Closed to restaurants, shopping malls, and downtown.
Stayed in May 2021
Reviewed: June 27, 2021
Peter
United States of AmericaThe safe was not working, and staff never arrived to check out
Shower
Stayed in June 2021
Reviewed: June 15, 2021
Cesar
United States of AmericaRented 2 rooms, 1 air-conditioning didn't work. Was blowing hot air and made the room with humidity. Never showed up to fix it.
Clean rooms, employees in the lobby are friendly.
Stayed in June 2021
Reviewed: June 11, 2021
Alan
United States of AmericaGood staff
It was very good comfortable and clean
Stayed in March 2021
Reviewed: June 6, 2021
Maribel
United States of AmericaThe food was ok. Very limited selection, but service in restaurant was good.
Stayed in June 2021
Reviewed: May 23, 2021
Stevo
United States of AmericaThe thermostat in the room didn't work. Only 3 towels total. 2 large and I hand towel. Stayed here several times and this is the first time I've noticed that it's getting a little old and run down. Could have booked nicer hotel for same price.
The location is good. The windows actually open in the rooms. We were on a higher floor so it was nice to get a breeze.
Stayed in May 2021
Reviewed: May 9, 2021
Cliff
United States of AmericaIt is a nice looking place. Comfortable and clean. The biggest plusses are the staff whom work there. They go out of their way to help you when they need it. Really impressive people skills.
Stayed in April 2021
Reviewed: May 2, 2024
Uriel
United States of AmericaPay my breakfast
Free breakfast
Stayed in April 2024
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