Warning ..if you are not fit do not go to the hillside Villas as the steps are VERY steep. Only one restaurant with fixed menu so limited in choice for evening meal as we stayed 4 nights.

lovely comfortable room with extra seating area. good air con. Room very near to the reception area and not too near to the main walk way where the day trippers filed in. Breakfast catered for every nationality choices. The private beach had sunbeds and shades and we never had a problem getting one! The beach was clean and the sea warm and a safe snorkelling area was protected by coloured buoys. Many boats came to the island each day so safe area was appreciated and this also kept the coral from boat damage in the "safe" area. Many beautiful fish and healthy coral.

Stayed in March 2024

Lunch and Dinner times Restaurant was too limited. Beverages was too hot as the restaurant fridge was not working. We couldn’t drink cold soft drinks including beer. Wine option available if you buy a bottle only. Room was not cleaned, there was some hairs and dirty places. No drinking water at the room.

Amazing view from hillside villas, and nice private beach. Breakfast is pretty good with different nice alternatives.

Stayed in March 2024

Some sand flies, but only bitten when we forget to put repellent oil on.

The villa was lovely, looking out across to the beach. Staff were very friendly and helpful and the breakfast was excellent. Walking in to the sea at 7am and being able to snorkel with no one else around was amazing, seeing loads of fish and coral. Private beach was just that and the staff would bring us drinks and snacks. The Island was busy from 9am until 4pm, but after that we had the place almost to ourselves. We will return.

Stayed in February 2024

Beach had some debris.

Nice, clean island. Well maintained.

Stayed in February 2024

The « check in team » is very badly organised. Why have the hotel check-in counter at the same place as the hordes of tourists arriving for the day ??? The island It’s truly crowded with groups of tourists during daytime. Luckily there is a small separate private beach for the residents of the hotel.

The island is beautiful and the resort is basic but nice. The food at the restaurant is delicious.

Stayed in February 2024

There were 2 unexpected blacked out that lasted around 10 mins each around 6-7pm. Understandable since the island operates on genset. However kind of ruin the luxury island experience a bit if I were honest.

Nice villas with a private beach and whole island is clean all around.

Stayed in January 2024

The Air Conditioning took quite a long time to cool the room

The salsa beef burrito is amaazing

Stayed in December 2023

Coffee machine was too small because staff did had to empty beans often. I missed fresh juice.

Toast grill was fantastic.

Stayed in November 2023

There was no WiFi in the villa itself, but good connection in the reception area, and intermittent connection in the restaurant. And (no fault of the hotel of course) we got bitten by sandflies while on the beach.

Our hillside villa was superb - a huge sitting room, large bedroom, and a vast bathroom, plus an outdoor area with a spectacular view out over the beach and sea. It was a lot more upmarket than I had expected! We had a good dinner in the hotel's pleasant open-air restaurant (serenaded by some excellent musicians!), and the breakfast buffet the following morning was also good. The fresh-water swimming pool was large and refreshing. And we saw a lot of fish while snorkelling over the coral off the beach (but only deep enough to do that at high tide). The staff were outstandingly helpful and friendly.

Stayed in November 2023

None...all is likeable..

The beach was the main attraction..We really enjoyed our stay.

Stayed in November 2023

Hillside resort are bit far, need climb up staircase (not so friendly for eldery). No wifi at room

Staffs are helpful and friendly, resort is very clean and comfortable. Food are ok.

Stayed in November 2023

Pool was a bit tired looking but good. Having day visitors gave the lodge a different feel and it was a bit uncomfortable at times in terms of respecting local sensitivities but not really a big problem. A bit peeved that we had to pay a lot extra for an earlier boat and found that the lodged used it to transport linen anyway!

Our villa was fantastic and very comfortable. Food was great but a little expensive. Lovely atmosphere in the late afternoon and evening. Snorkeling off the private lodge beach had some lovely coral and fish. Really enjoyed our stay.

Stayed in October 2023

The restaurant can improve. The food is average.

We liked everything. The villa was very comfortable and quiet.

Stayed in October 2023

Wish there were blackout curtains (same issue across all of Sabah and in South East Asia in general), so we woke up super early every day. Also our bungalow was spacious but not well insulated and so we had a ton of ants as soon as we brought in a little piece of food. And the AC wasn't cooling much - generally a bit more maintenance wouldn't hurt. But would definitely go back!

The location is exceptional, super quiet island especially once the "mainland" tourists leave at 4pm, the staff super kind, the restaurant really good.

Stayed in October 2023

Dirty, old

Location

Stayed in September 2023

Getting to the island can be tricky. After 4pm, you would need to pay MYR300 to get a boat to bring you to the island and that could be arranged in advance. Food options were limited too as there were only one restaurant so wouldn’t recommend to stay more than 2 nights (or bring your own food and snacks!)

Love the hillside villa! Huge 2 storey housing that is comfortable with friendly staff all along the way. Excellent service from the staff at Sutera. Private access to the beach is also available too with a beach volleyball court, lounge chairs etc. Bath towels, beach towels and all toiletries were all provided for.

Stayed in September 2023

There are just two opportunities to eat on the island, there is no possibility to cook on your own. The food was okay, the service didn't understand english language very well.

We booked one of the hillside lodges and had the private beach just in front of us. The lodge was spacy, comfortable, clean and luxurios with big windows faced to the sea. After the masses of daily tourists left the island at 4:30 pm it was quiet and calm. The staff was very friendly and polite. We would definetly recommend to go there and enjoy the cristal clear sea and sunsets.

Stayed in September 2023

Limited range of food and drinks at the restaurant and there was only this one place to eat. Wifi not very good in the restaurant area and could do with a booster.

Location was lovely and staff very friendly and nothing was too much trouble. The place was clean tidy and well maintained by the staff.

Stayed in September 2023

The air con need maintenance. It started leaking since day 2. Some black powder drop from ceiling onto the surrounding of toilet bowl, looks like some insects egg . Swimming pool too dirty, look milky, I don think anyone dare to jump in. Food in the restaurant too expensive, mostly rm30 and above for a tiny portion.

Nice water, friendly staff, location is good, nearest to mainland.

Stayed in September 2023

Many day tourists at the beach until 3 pm, quite and peaceful afterwards.

Clean and spatial apartment. Friendly, helpfull staff. Breakfast (included) options at the restaurant are very complete. Good lunch and dinner options as well. Cheap local meals are available at the beach bar. Beautiful and clean beach.

Stayed in August 2023

During our stay at this hotel, we experienced a few challenges that may need attention. Firstly, our room had several maintenance issues, most notably with the plumbing. The bathtub taps were loose and fell off, the shower drain was clogged. This led to water accumulation, and we had to use all our provided towels to manage the situation, leaving us without replacements. We reported this to cleaning staff and they said they would call a plumber to fix it but one never arrived. Also the beautiful large bathtub unfortunately had no hot water. Luckily the shower did. Secondly, there was a slight misunderstanding about luggage transportation to the boat. We had a flight to catch and the boat was already delayed due to weather, so waiting for a second trip to deliver the bags was not ideal. However, after some discussion, our luggage was included on the same boat as us. Thirdly, we faced difficulties reaching room service. The provided contact numbers in the room were incorrect. We resorted to contacting the front desk via WhatsApp, but the response took about 30 minutes, and it was an additional 40 minutes before our food arrived. In general, the staff were helpful when they were available, though response times suggested potential understaffing. We trust that this feedback will prove useful in enhancing the hotels service going forward. The resort was overall great but it was because of these i could only give it a 7 out of 10

The location is wonderful. The private beach with shaded chairs provides an excellent escape from the crowds. Snorkeling is generally pretty good. Lots of activities available of your interested. The rooms are huge and the hilltop ones have a wonderful view of the ocean from the 2nd floor bedroom balcony. The staff are all very kind and helpful when available. The food is decent.

Stayed in August 2023

Aircon wasnt strong and room telephone didnt work. Imagine being isolated on the hill side villa with no communications to the front desk.

Serenity by day. Love the villa, views and ambiance. Stay here with an open mind and get ready to embrace nature.

Stayed in August 2023

Bit outdated

Location and friendly staff! Very low key and relaxed resort! Good value for money

Stayed in July 2023

There was limited options for food. There is only one restaurant and minimal snack options. They were out of many drink options. Expect remote location facilities.

The property is in an amazing location and beautiful views from the property.

Stayed in June 2023