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  5. Reviews of Andaz Amsterdam Prinsengracht - a concept by Hyatt

Reviews of Andaz Amsterdam Prinsengracht - a concept by Hyatt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Prinsengracht 587, Amsterdam City Center, 1067 HT Amsterdam, Netherlands

#56 of 462 hotels in Amsterdam

Guests' Choice

Review Score

Based on 454 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 3 nights

    Very beautiful hotel and design, friendly staff, delicious breakfast, stylish bar

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Everything is cool
    • Leisure trip
    • Couple
    • King Room with Atrium View
    • Stayed 5 nights
    • Submitted from a mobile device

    The room is little tiny and not spacious enough.

    The property is very clean and the location is super convenient.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Loved the imaginative design features
    • Leisure trip
    • Couple
    • Twin Room with Garden View
    • Stayed 4 nights

    Breakfast restaurant slow. Room lights overcomplicated.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Modern design hotel in a great area of Amsterdam.
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Slightly pricey but worth it.

    Great design of the hotel and the rooms. Exceptional breakfast and staff.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Beautiful property 🤩
    • Leisure trip
    • Couple
    • Queen Room with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    Super hospitable and attentive staff, beautiful property, delicious breakfast with great view of the cute tulip garden.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    A very nice weekend in one elegant city !
    • Leisure trip
    • Family with young children
    • Queen Room with Canal View
    • Stayed 3 nights

    Excelent location, very quiet and in the midlle of the city. Elegant place, very easy acces to the main places including by foot.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Very good stay
    • Leisure trip
    • Family with young children
    • King Room with Atrium View
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't understand the concept of a toilet without immediate access to hand washing. You'll need to open the door with unwashed hand and lid up a light to see the basin in the middle of the room. Doing this in the middle of the night - your partner.may not like it.

    Service was superb, and so was the hotel itself, too. The location was great. The breakfast area was pretty tight, but it wasn't an issue. The surprise Genevieve tasting was a cherry on top.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Can't wait to return
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Garden View
    • Stayed 1 night

    Just a small thing but the quirky room design was a bit over the top. The large plates glued to the bedside are in my opinion a health hazard as in the night you could cause a very nasty injury to your thigh - you should replace them asap with smaller plates that do not project. Also was the in-room sink designed by a female?! You cannot use the mirror when wet shaving as it is offset to the side and does not twist, so you have to shave blind.

    Location superb, great welcome, hotel beautifully designed, comfy rooms, quiet

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Beautiful hotel in a great location
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant is definitely not up to the standard of the hotel. A portion of the restaurant is in a middle of the corridor. Then the menu is very small without many choices and dishes are not worth the money that we pay. It is ok for a bite but not more. This is really a pity as the restaurant has a great view on the canal and could definitely be a fit of a great dining experience but this not the case. Very disappointing for a beautiful hotel.

    . Location, Location, Location - Very well located . Beautiful small hotel . Great staff . Excellent breakfast

    Stayed in April 2024

  • Reviewed: March 24, 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Queen Room with Canal View
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing hotel with two words.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Fantastic hotel
    • Leisure trip
    • Couple
    • Queen Room with Canal View
    • Stayed 2 nights
    • Submitted from a mobile device

    We loved the hotel and also the dinner , the location was great! The room was amazing ! We stayed in queen room. We would definitely choose this hotel for our next Amsterdam trip . Thank you everybody !

    Stayed in March 2024

  • Reviewed: March 2, 2024

    10
    Nice hotel in the heart of Amsterdam.
    • Leisure trip
    • Couple
    • King Room with Atrium View
    • Stayed 1 night

    Nothing

    We came to Amsterdam to see a concert and only stayed one night. The Andaz was right around the corner from the venue and right in the heart of Amsterdam, perfect location. It is also a beautiful hotel. We stayed in the standard room and it was larger than expected with very cool decor, a nice layout and design. We ate in the restaurant/bar and the food was excellent. The bar also service innovative cocktails with a twist on the classics. The staff was very friendly. We also ate breakfast and what we really liked is we were able to order off the breakfast menu instead of taking the buffet. We are fairly light morning eaters and never get our moneys worth out of buffets. The breakfast was very good and loved the decor in the breakfast/garden room.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 4 nights

    Please note that shower in the room is semi-private. May be an issue if you are traveling family and friends.

    Great location, tasty breakfast and excellent staff.

    Stayed in January 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Terrace
    • Stayed 3 nights

    Nothing I didn't like. Although I did see other hotels in great locations on a better price point. Sure there is some difference but not sure the value difference is that much.

    Beautiful hotel and very warm welcome. Great staff.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    10
    Met our expectations.
    • Leisure trip
    • Couple
    • Queen Room with Canal View
    • Stayed 4 nights
    • Submitted from a mobile device

    Extremely clean. Professional and attentive staff. Spa is also great. Gin happy hour was a good addition.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    10
    This hotel was the best surprise in Amsterdan
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Garden View
    • Stayed 3 nights

    everything was perfect. not one single problem

    The place is extraordinary, it will be one of your best surprises in Brussels. The staff is amazing, the location is great, and the hotel is a masterpiece.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    8.0
    great short stay hotel for business
    • Business trip
    • Solo traveler
    • Queen Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    hallyways are very dark, breakfast tables are a bit small

    room floors were a bit cold

    Stayed in January 2024

  • Reviewed: January 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    The location, the hotel itself with it’s original interior, the breakfast. Many choices for gluten-free.

    Stayed in January 2024

  • Reviewed: December 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Garden View
    • Stayed 8 nights
    • Submitted from a mobile device

    Room design with the open bathroom

    Location Friendly and helpful staff Clean and quiet

    Stayed in December 2023

  • Reviewed: December 15, 2023

    10
    Gorgeous hotel in central Amsterdam
    • Business trip
    • Group
    • Andaz Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The late room service was very basic

    Fantastic hotel on a great location

    Stayed in October 2023

  • Reviewed: December 3, 2023

    10
    Decadent
    • Leisure trip
    • Travelers with friends
    • Large Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Location and decor

    Staff knowledgeable helpful and so courteous

    Stayed in November 2023

  • Reviewed: November 27, 2023

    10
    I can’t wait to come back! AMAZING
    • Leisure trip
    • Solo traveler
    • King Room with Garden View
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything it’s so beautiful and charming. The location is perfect, the room it’s amazing. I can’t wait to go back. My first time in Amsterdam and I felt like home

    Stayed in November 2023

  • Reviewed: November 20, 2023

    9.0
    I’ll be back
    • Family with young children
    • Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The interior design

    Stayed in November 2023

  • Reviewed: November 13, 2023

    10
    Will happily book another Hyatt Andaz again,
    • Business trip
    • Group
    • King Room with Atrium View
    • Stayed 1 night

    Had a bit of a challenge with the turning on and off the room lights. Could not figure out how to turn the light around the bed off but I was very tired.....

    Reception was so welcoming and the room was so comfortable and it was centrally located so we got to all our tours easily.

    Stayed in November 2023

Showing 1 - 25

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