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Reviews of Grand Hotel Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Eerste Constantijn Huygensstraat 10A, Oud West, 1054 BR Amsterdam, Netherlands

#350 of 474 hotels in Amsterdam

Guests' Choice

Review Score

Based on 1705 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.1

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 16, 2025

    6.0
    We had a great time wandering around the streets of Amsterdam. The hotel was in a great location.
    • Leisure trip
    • Couple
    • Large Penthouse Suite with Terrace and City View
    • Stayed 2 nights

    The shower was awkward and water leaked out the door, but it had a lovely bath.

    The room was very spacious, and there was a rooftop terrace - but it needed cleaning anad could have been more inviting.

    Stayed in July 2025

  • Reviewed: August 16, 2025

    7.0
    Meh. Room was under par. Staff were great
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Family room was a bit cramped. It's two double beds in one room separated by a curtain which doesn't leave a lot of room. Our first room (130) was bad.. bathroom exhaust didn't work and left the floor and all surfaces slippery and very humid, the emergency exit door near the room was in constant use and would slam every 10 minutes even late at night. The window looked into the ground floor courtyard and we had to choose between some light with people looking into your room or.live in a dark room with no ventilation whatsoever. Staff would leave carts in the corridor which made it feel like we lived in a supply closet. There was dust and dirt under the bed which made us feel.a bit "ick". They moved us to another room (106) after 1 night and this was better. Exhaust didn't work and one TV didn't work. Maintenance were great and fixed the TV but I feel this should not be happening in the first place. Staff were good though and every issue we had, they would try to fix.it, but I felt like I was constantly complaining to them. Hotel wifi is very spotty and I ended up standing in the corridor trying to get a signal. It worked outside my door but not in the room (weird). There are 3 different SSIDs and they form a patchwork of connectivity. They would do better with a mesh network of some sort instead.

    Nice location. Staff were friendly and accommodating housekeeping staff were great. Breakfast was great and something we looked forward to everyday. Walking distance to bus and museums.

    Stayed in August 2025

  • Reviewed: August 15, 2025

    8.0
    Overal, amazing place to stay ; I would definitely stay there next time
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room were quiet dark , need better lighting

    Perfect location , the size of the room compare to other hotel in Amsterdam were big, dry comfortable mattress !

    Stayed in August 2025

  • Reviewed: August 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Large Penthouse Suite with Terrace and City View
    • Stayed 1 night

    The room needed some repairs (bathroom door could not be closed, the night-stands looked like they were burned with cigarettes by previous guests, the floor next to the bed looked like someone used a pen to poke tens of tiny holes in it). Not a big deal normally, except that for the (very high) price of the room, you expect no such things.

    Clean and comfortable room (with big terrace). Very good breakfast. Awesome location (close to the city center, great area for city walks). Very helpful and friendly staff.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    9.0
    Great and friendly staff, great location in Amsterdam
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a slight smell to the drain in our bathroom. Not too noticeable but there sometimes. But the room was amazing!

    Staff were amazing and accommodating. The room was lovely and great location.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    7.0
    Good place with a balcony
    • Leisure trip
    • Couple
    • Penthouse Suite with Terrace and City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Room wasn’t clean. Shower was poor and water was going out. We had to leave a night early and the staff wasn’t trying to be helpful. Parking was a bit pricey (40€ per night) and kept having problems to go into the parking so had to go into the hotel and ask the staff to open the gate.

    Room had a balcony that had great view to the city. Underground parking available. Good area.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Penthouse Suite with Terrace and City View
    • Stayed 4 nights
    • Submitted from a mobile device

    room needs some work; has rust and worn out window tint

    location, friendly staff, quiet

    Stayed in August 2025

  • Reviewed: July 29, 2025

    8.0
    Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    But what I don’t like is lay out of the rooms , the hotel give us a room which is right there if you came inside the building our room is just right there on your left facing the building . It’s all glass so we can’t open the curtain otherwise people from outside can see us inside . People smoking and talking leaning on the glass room on my bed and people on the street waiting for someone just leaning on our glass wall ,from the front . I’m not comfortable .

    The location of the hotel is good .

    Stayed in July 2025

  • Reviewed: July 24, 2025

    9.0
    exciting
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 3 nights

    I liked the room and the environment. Location was strategic for me.

    Stayed in June 2025

  • Reviewed: July 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms were greatly

    Stayed in July 2025

  • Reviewed: July 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing to complain about.

    Easy to arrive and leave due to the electronic check-in/out. Silent hotel.

    Stayed in July 2025

  • Reviewed: July 18, 2025

    9.0
    Spacious living and balcony with view over the city!
    • Business trip
    • Group
    • Penthouse Suite with Terrace and City View
    • Stayed 1 night
    • Submitted from a mobile device

    The sticky floor.. maybe the cleaner should use another product..... Or change floors .

    Amazing size of the room. I had a junior suit that definitely was worth the money. I booked on low season Sunday but I was surprised but the size of the room The floor needs a change! Your feets stick a bit but I brought my own carpet and so it was fine.

    Stayed in June 2025

  • Reviewed: July 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Penthouse Suite with Terrace and City View
    • Stayed 9 nights
    • Submitted from a mobile device

    nothing really

    staff were amazing

    Stayed in July 2025

  • Reviewed: July 14, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite a good location and hotel

    Stayed in July 2025

  • Reviewed: July 7, 2025

    6.0
    Pleasant
    • Business trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air condition was too Cold Even when we switched it to higher degrees

    Stayed in July 2025

  • Reviewed: July 6, 2025

    7.0
    Recommend it
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Outstanding Performance by front desk. Nice spot for the hotel.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    8.0
    Great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Great

    Great

    Stayed in July 2025

  • Reviewed: June 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Large Penthouse Suite with Terrace and City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really, I was in room 607, only think I would recommend to the hotel and other users is be careful in the shower. It appears the sealant at the bottom of the shower is no longer working and the bathroom can get pretty wet. FYI hotel staff, shower just needs resealing at the bottom, you are able to move the glass panel and the shower is hanging on with 1 screw

    Enjoyed the service when I arrived one member of staff giving me the chance of early check-in which was needed given how early I arrived. The staff went above and beyond to get my room ready early so I could have a rest in my room.

    Stayed in June 2025

  • Reviewed: June 25, 2025

    7.0
    It’s an okay accommodation but there are issues with cleanliness.
    • Leisure trip
    • Travelers with friends
    • Large Penthouse Suite with Terrace and City View
    • Stayed 1 night
    • Submitted from a mobile device

    The floors were very dirty. The terrace and the outside of the building is poorly maintained and wasn’t cozy at all. To top it there were strangers on our balcony! They had access to one of the adjoining balconies and we weren’t made aware, it was very uncomfortable to find strangers looking into the room. Poor pressure in the shower.

    We stayed in the “penthouse” which had a large terrace with a great view. There was smart TV and a fridge in the room.

    Stayed in June 2025

  • Reviewed: June 22, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was ok,

    Really liked the location, staff were helpful, bed were really comfy.

    Stayed in June 2025

  • Reviewed: June 18, 2025

    8.0
    Good stay in vicinity of central Amsterdam
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Thin walls, sleep disturbances when people close their doors.

    Good location, and the stay was comfortable. Price was decent, and in line with the area. Good bathroom facility.

    Stayed in May 2025

  • Reviewed: June 15, 2025

    8.0
    Very pleasant and clean
    • Leisure trip
    • Solo traveler
    • Penthouse Suite with Terrace and City View
    • Stayed 3 nights

    Nothing comes to mind

    Location was within walking distance to many of the places I wanted to visit. Lovely views over the Amsterdam from my room.

    Stayed in June 2025

  • Reviewed: June 9, 2025

    6.0
    it was okay but will look for another hotel next time.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The restaurant was unavailable and we weren’t aware. As a person with lots of dietary restrictions, the staff was not helpful when it came to recommend breakfast or dinner options.

    we liked that it was ex- centered but still accessible.

    Stayed in June 2025

  • Reviewed: June 9, 2025

    8.0
    Another great stay in Amsterdam
    • Leisure trip
    • Couple
    • Penthouse Suite with Terrace and City View
    • Stayed 2 nights

    The weather!

    Great location in central downtown Amsterdam away from the throngs of tourists.

    Stayed in June 2025

Showing 1 - 25

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