just some problems with parking info and check in...

very nice breakfast and rooms...

Stayed in August 2025

restaurant for breakfast was not so good, despite advising of nut allergies, they didn't seem to take it seriously, big warning to anyone with the same. Lack of clear labelling, no separation, and shared spoons etc... Also asking for tea with milk seemed to stump them, with different result on each of the 3 days... . one day with a tea pot full of cold milk !

Rooms was clean, well equipped, quiet air con... staff were friendly. close to tram routes, but away from main city and tourist locations, so tram travel needed each day.. not big deal, only short walk

Stayed in August 2025

We got the room at 19:00 even though we arrived to the hotel after 16:00.

We like about the staffs especially Mr. Isam & Mrs. Aprila they were very helpful at the reception. The breakfast was excellent with big verities.

Stayed in August 2025

Quiet location Excellent breakfast Spacious, well equipped room Great bar with excellent bar staff On tram line making all the city accessible 5 mins walk to the Amstel River

Stayed in August 2025

The overall vibe is not what you'd expect from a 5* hotel. This was my first Hyatt booking and I won't be booking with them again. The hotel is understaffed with very stressful looking employees trying to do their best. The check in experience was tedious, there is no digital pre-check in, it takes ages to type in all the details, no conceirge to answer questions so you'll have to wait for check in staff to deal with those as well. There was no staff to welcome us, not a smile, all around a very sad impersonal experience. At breakfast when I asked to be given a table that was not in the neck of other guests I was told they were busy and this would be difficult yet when they walked us to the back of the restaurant it was completely empty. Housekeeping is so-so - vanity sets are not changed, our shampoo bottle was broken for our entire 3 day stay, they never bothered to change it - I left it unscrewed the whole time just waiting to see. There is no minibar, all you get is 200 ml water bottles a day, very sad and tired looking all in all. There are two coffee cups but only one saucer - they never thought to provide another one even when the used one was changed. The hotel staff uniform seems very outdated as well.

The location was ideal for us, I want to mention this as I have seen a lot of negative reviews. We did not want to be in the overcrowded central part of Amsterdam. The Hyatt is a 15 min Uber ride from the very centre, in the much quieter, cleaner university district with lots of great cafes, restaurants, parks, museums and a very authentic local vibe. The hotel is clean, our room was very comfortable.

Stayed in August 2025

The personnel was amazing - from morning till night they had you covered with service…

Stayed in August 2025

Doesn’t seem like 5 stars hotel

Large room

Stayed in July 2025

Overall, the experience was exceptional and fully aligned with our expectations. The staff was courteous and professional, the rooms were spotless and contemporary in design, and the breakfast offered was of outstanding quality.

Stayed in July 2025

The cleaning of e.g. walls, shelves is not perfect

For me it was important because of the parking, one of the few places with a high underground garage. But it brought Hyatt quality. The city view was very entertaining, nice and comfortable room. I needed a bath. The Indonesian restaurant gave us a great night out as an added bonus, we especially liked the flavours in the breakfast which was of a very high quality - outstanding after 10 similar hotels in the last two weeks. Thank you

Stayed in July 2025

Disappointing Compared to Hyatt Madrid – but Great Indonesian Restaurant I stayed at the Hyatt Madrid a week ago and, based on that wonderful experience, I chose to stay at the Hyatt Regency Amsterdam. Unfortunately, the two simply don’t compare. 1. Location: In Madrid, the hotel was truly central. In Amsterdam, it only feels like it should be. In reality, it’s about 2 km from any key point in the city, situated in an area where not much is happening. 2. Rooms: Madrid offered bright, welcoming rooms, with thoughtful touches like a well-stocked minibar and an art book library that gave the space personality and charm. In contrast, my room in Amsterdam felt gloomy and cramped, with a tiny window — almost like a dark attic. The minibar? Just two bottles of water. That said, there was one highlight: the Indonesian restaurant at the Regency. The food was excellent and definitely worth trying. Overall, this stay was a letdown compared to what I experienced in Madrid. I expected the same level of comfort and atmosphere — but sadly, it wasn’t even close.

Great Indonesian restaurant

Stayed in July 2025

Lack of tissue box, cheap sleeper, have to wait too long for to be seated at restaurant. Understaffed. No pickup luggage at arrival.

Breakfast and location

Stayed in June 2025

My opinion it’s not a family friendly place

Location good for a purpose of our Amsterdam visit

Stayed in June 2025

A little bit far from the city center

Spacious bedroom, family friendly , helpful and kind staff, breakfast

Stayed in June 2025

Breakfast was excellent - coffee too.

Stayed in June 2025

n/a

Very comfortable and well-located Hotel. The hotel is impressed with its efficient service, clean and functional facilities. The Staff is really friendly and helpful, good room size, clean, nice breakfast.

Stayed in May 2025

Nothing

The hotel impressed us with its efficient service, clean and functional facilities, and practical touches. The staff was friendly and helpful, offering local tips to enhance our stay. The rooms were cozy, with some featuring views of nearby canals. Its location allowed easy access to museums, tram stops, and walkable neighborhoods, making exploration effortless. The breakfast included fresh options, like local cheeses.

Stayed in March 2025

A bit pricey

Breakfast and room was clean

Stayed in May 2025

Waiting line for breakfast

Stayed in March 2025

Nothing

Nice location, good room size, clean, nice breakfast

Stayed in January 2025

Good location, close to metro and tram lines. Great breakfast. Spacious room with nice bathroom.

Stayed in April 2025

Liked the layout of the hotel. Location was good.

Stayed in April 2025

Nothing

environmentally friendly

Stayed in March 2025

Recommend

Stayed in April 2025

The fact that I could not put the points on my Hyatt membership

It was okay

Stayed in March 2025