Expositielaan 7, 9727 KA Groningen, Netherlands
#22 of 27 hotels in Groningen
Guests' ChoiceBased on 483 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
7.3
Facilities
7.7
Staff
8.4
Value for money
7.4
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 24, 2025
Salim
NetherlandsDifficulty to get to your room. Up a flight of stairs turn right, follow the corridor round, get a lift to your floor and then find your room...
Helpful staff.
Stayed in August 2025
Reviewed: August 17, 2025
Tatiana
NetherlandsVery good breakfast.
Stayed in August 2025
Reviewed: July 10, 2025
Jacob
AustraliaRoom decor was abit dated. Bed was lumpy. Windows were dirty. TV didn’t work . ( maybe batteries in remote)
Restaurant was ok
Stayed in July 2025
Reviewed: June 23, 2025
Joana
PortugalClosest option for our journey and still on our budget.
Stayed in March 2025
Reviewed: June 15, 2025
Simon
NetherlandsReasonable room rates, not really cheap, but not excessive either.
Pleasant modern hotel (Mercure style of course), clean and tidy, good location along the highway, walking distance to the city centre (30 minutes). Secure but paid carpark at the hotel.
Stayed in May 2025
Reviewed: June 13, 2025
Jacquin
South AfricaIt's a bit from the city center, but not too bad.
Staff is friendly, value for money. There is a restaurant at the hotel.
Stayed in June 2025
Reviewed: June 4, 2025
Amir
United Arab EmiratesThere weren’t enough staff. For example, when we asked for an ironing machine, they told us to come and collect it ourselves because they didn’t have enough staff available.
The staff were very kind, professional, and always willing to help. They made me feel welcome and comfortable throughout my visit
Stayed in May 2025
Reviewed: May 30, 2025
Drobná
SlovakiaHotel is little bit older. Especially carpets have some smudges. So it doesn’t look clean. The location is far from any shops, restaurants or so.
I had single room. Everything was OK. Standard room. I didn’t use any other utilities so I can’t advise. Even close to motorway, with closed window, room was quiet. For business trip it was quite good.
Stayed in March 2025
Reviewed: May 11, 2025
Johan
RomaniaThe beds
Location is ok if you are just staying the night
Stayed in April 2025
Reviewed: May 6, 2025
Shagoofa
United Arab EmiratesUnclean shower tray. Room was extremely hot both nights. Airco was not working well. I asked for a bed sheet to sleep with, but I never received any.
Good breakfast. Very close to my work.
Stayed in May 2025
Reviewed: May 6, 2025
Stefan
NetherlandsNothing.
Comfy room.
Stayed in April 2025
Reviewed: April 25, 2025
Isabella
United KingdomThe only 'complaint' I have is with the air conditioning. My room was exposed to the sun for most of the day, so it tended to warm up. Even with the air conditioning set to its highest setting, it did not seem to cool the room much. This meant opening the windows during the evening and night; this is typically not a problem, but with a room facing the main motorway, there was a lot of traffic noise in the evenings and very early mornings. This did not cause too much trouble as we stayed in March, but I wonder how it would differ in the summer when the temperatures are higher. Despite this, I would be delighted to stay here again.
Everything about my stay was up to expectations. I stayed once before, a few years ago, and had no complaints. Following this most recent stay, my opinions remain unchanged. The staff were lovely, the facilities were excellent, and accessibility to public transport into the city centre was amazing.
Stayed in March 2025
Reviewed: April 19, 2025
Vladimír
NetherlandsOnly a minor thing: the shower cabin was too small and its door didn't close well.
Clean, tidy, nice, you get all you need for a reasonable price
Stayed in April 2025
Reviewed: April 13, 2025
Laura
LithuaniaThe staff wasn’t very polite and helpful. There weren’t rude, but not friendly either. The room was cold and we couldn’t change temperature.
Quiet location, not far from the city center. Clean and nice hotel.
Stayed in April 2025
Reviewed: March 30, 2025
Karen
NetherlandsWe have been staying in Mercure for many many years. The feeling the rooms (that were cleaned spotless) become smaller, had to move chairs around; one big blanket uncomfortable less and less facilities. Breakfast was absolutely great and staff was very helpful and professional
Stayed in March 2025
Reviewed: March 28, 2025
William
United KingdomVery bad small of drains in the bathroom of my room
Room was clean and good. Breakfast was good.
Stayed in March 2025
Reviewed: March 17, 2025
Jefferson
United StatesParking, and signage for entrance to hotel were not ideal, but just a minor hurdle.
Bartender was very friendly and stayed open for us after the basketball game next door. The shower had great water pressure and temperature, The room was very clean, the bed very comfortable., and the mini bar had everything needed after a long drive. The front desk was very friendly and efficient, both at check in and checkout. Best place to stay for attending events at the Martini Plaza.
Stayed in March 2025
Reviewed: March 3, 2025
Andrea
HungaryClean room, free parking, quick check-in. Check out time is 12.
Stayed in March 2025
Reviewed: February 22, 2025
Neal
United KingdomThe towels in the rooms
The restaurant was excellent not a bad meal during my stay, and the staff were friendly
Stayed in February 2025
Reviewed: January 24, 2025
Olivier
NetherlandsQuite old facilities
Friendly staff
Stayed in December 2024
Reviewed: January 19, 2025
Hrvoje
GermanySmall window.
Stayed in January 2025
Reviewed: January 14, 2025
Andoh
NetherlandsThe staff were very respectful and easy to approach.
Stayed in January 2025
Reviewed: January 12, 2025
Nnamdi
FinlandThe bathroom floor could have something to prevent water from pouring down the toilet floor.
Stayed in January 2025
Reviewed: December 18, 2024
Bob
LuxembourgLocation is a bit further from the city center, BUT there is free and sufficient parking and easy access to the motorway (if no road works).
Usual standard that can be expected from a Mercure hotel: spacious, modern, quiet room; professional, experienced staff and a very good variety and quality for breakfast. Free and sufficient parking facilities.
Stayed in December 2024
Balchik, Bulgaria
Servigliano, Italy
Saint-Sorlin-dʼArves, France
Tairua, New Zealand
Rome, Italy
Edinburgh, UK
Amman, Jordan
Wangaratta, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content