Coolsingel / Aert van Nesstraat 4, Centrum, 3012 CA Rotterdam, Netherlands
#58 of 73 hotels in Rotterdam
Guests' ChoiceBased on 1713 hotel reviews
7.4Cleanliness
7.6
Comfort
7.7
Location
9.2
Facilities
7.4
Staff
8.4
Value for money
7.3
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
John
United KingdomNeeds a little TLC as it's a bit old, but perfectly acceptable for a short break stay.
Very central and very good price for location.
Stayed in April 2024
Reviewed: April 22, 2024
Jasmine
United KingdomAdjoing door in room but I could have asked to move if I was that bothered.
Great location. Only slight issue was room had an adjoining door. Bring ear plugs but purely because the hotel is in the middle of the city!
Stayed in March 2024
Reviewed: April 15, 2024
Benjamin
GermanyOld furniture, old windows
Stayed in April 2024
Reviewed: April 13, 2024
Barbara
GermanyNot what I expect from an NH Hotel! The room furniture ist very old, very used and everything looks cheap and kind of neglected. The carpets on the floors and in the rooms are also old and have a lot of stains. Everything is acceptable clean, if you do not look to closely. The staff was friendly, but a bit slow. If it would be a 3-star hotel, everything would be fine. But for a 4-star hotel this is low quality.
The location is great! Right in the center with everything you need in walking distance.
Stayed in April 2024
Reviewed: April 10, 2024
Claire
United KingdomThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 9, 2024
Aleksandra
United KingdomThe hotel was close to the train station, which was very convenient for us as we travelled to other cities such as Delft, Den Haag and Scheveningen and Noddorp to see old places after 27 years.... Good memories....they changed a lot.
Stayed in April 2024
Reviewed: April 9, 2024
Melvin
NetherlandsThe location is great, hotel is slightly old but still very functional
Stayed in April 2024
Reviewed: April 8, 2024
Deborah
United KingdomUnfortunately the bedside table was broken which spoilt the overall feel of the room. The staff were generally good but on the final morning when we were checking out they were unable to give us the parking discount due to lack of tickets and did not offer any option to remedy this but were quite dismissive. When we entered the room some welcome strawberries had been left by the previous occupant of the room and were mouldy. Our towels were also removed each day although we hung them up as requested and this resulted with housekeeping removing my dressing gown with the towels which has now been lost.
Breakfast was excellent choice and quality, the room was very big and very clean. Some of the staff were very helpful but not all and it appeared that they did not communicate with each other over our issue which had to be explained several times and this could have been avoided by putting some notes on our booking.
Stayed in April 2024
Reviewed: April 7, 2024
Louisiana
SwitzerlandNothing
Nice staff, great location ! Everything was available
Stayed in April 2024
Reviewed: April 7, 2024
Dávid
SlovakiaWe booked 2 rooms and had to replace each card to each room 5 or 6 times due to some issue that couldn't be solved during our 3 night stay.
Good location, close to everything, nice staff.
Stayed in March 2024
Reviewed: April 6, 2024
Yulia
GermanyFor one night it was all ok.
There is an interesting old school hotel. I liked that the owners try to catch the modern tendencies and implement some of them. The room is big and it was very good.
Stayed in April 2024
Reviewed: March 31, 2024
Arun
GermanyThe place is quite old and outdated. Parking costs are extra and costs a whopping 30€ per night
The location is excellent and the staff are helpful and efficient. The hotel is clean and secured. There is a McDonald's right across and a lot of restaurants and entertainment around.
Stayed in March 2024
Reviewed: March 26, 2024
Cyrena
United KingdomI liked that the property was right in the centre and a stones throw from everything that I needed.
Stayed in March 2024
Reviewed: March 24, 2024
Kiira
FinlandBreakfast was great! Location was good and convenient. However the best part of the stay was the exceptional customer service provided by Hector.
Stayed in March 2024
Reviewed: March 21, 2024
Ana
PortugalNot very modern. Lights were far from the bed. No smart tv. First room card didn’t work. Kettle could be clean.
Good location, close to the city centre. Bed was comfortable.
Stayed in March 2024
Reviewed: March 11, 2024
Francesco
United KingdomThe room was probably from the 80’, not enough heating to warm the room,carpet I believe was there since 1962. Reception offered a portable heater which could not cope.
Location wise was great, central and loads of shops and restaurants around, room was very big but veeery cold.
Stayed in March 2024
Reviewed: March 10, 2024
Louise
FranceCarpet in bedroom is dusty and old. Room needs renovations,for a 4 star hotel you expect higher standing. No free bathrobes.
The close proximity to the city center and to the parking lot. The welcoming water with the sweets and the easy check-in and check-out. The security offered by the elevator (only client accessibility). A fridge in the room.
Stayed in March 2024
Reviewed: March 8, 2024
Grace
GermanyRooms could be updated.
Very central, good breakfast.
Stayed in December 2023
Reviewed: March 6, 2024
Matthew
United KingdomThe desk staff very helpful and quick. Good quality tea in the rooms
Stayed in March 2024
Reviewed: March 4, 2024
John
United KingdomNoise from the road outside the hotel
Location
Stayed in March 2024
Reviewed: February 25, 2024
Giulia
ItalySome of the furnitures were old a little bit ruined.
The location was really close to the city centre and every place could be reached on foot. The room was more spacious than I expected.
Stayed in February 2024
Reviewed: February 21, 2024
Jemma
United KingdomCoffee making facilities in the room weren’t great and the shower wasn’t very powerful on the 7th floor. Check in took a while. The hotel bar was closed when we got back to the hotel at 10.30pm.
Excellent location and good sized rooms. Staff were very friendly and helpful. Free sweets on arrival.
Stayed in February 2024
Reviewed: February 20, 2024
Hakan
Turkeyonly there was a smell in the toilet (maybe temporary) and elevators was.noisy that makes me annoying (although it has green label)???
Great location, easy to travel everywhere,the size of the room was good, employees are kind, no problem with check in-out,
Stayed in February 2024
Reviewed: February 20, 2024
Charli
PeruThere is a big list of ammenities, but they do not actually have all of them. There are connectors in the list of ammenities, but there were no suitable connectors. You can buy them in their store though.
The staff is friendly. The room was clean.
Stayed in December 2023
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