The internal steps up and down on the same floor. Mattress slopes towards centre. Pillow extremely hard.

Only a ten minute journey on the tram line to central Amsterdam.

Stayed in August 2025

The room was clean and good modern room and bathroom

Stayed in August 2025

Not very helpful stuff. At the check out, we had a lot of luggage and a little kid, no one offered to help with the stairs.

Great location, near city center. We stayed at the loft, nice decoration, clean, spacious. Basic but tasty breakfast.

Stayed in August 2025

A little bit dated in decor and furnishings

Good breakfast, good location.

Stayed in August 2025

Not sure if this is bad or not but here we go. I still don’t know how to explain. Hotel is weirdest hotel I ever stayed at. The way to room is funny as you go trough so many doors and some kind of bridge to get to the room. Lobby is on 3rd floor but reception on first floor and looks more like night concierge as hotel reception, half in half out haha. Room are a bit outdated but still comfortable. Concept is between loft and barock and I still don’t know if I like or hate it. Anyway weird.

I liked the location, stuff and comfort. Everything was OK as we traveled as a group so I did not pay attention to details that much. For two nights is ok.

Stayed in August 2025

Only one coffee machine at breakfast which needed regular cleaning and filling.

Well placed, clean and comfortable.

Stayed in August 2025

Nothing to complain about.

It‘s close to the city center but far enough from the busy streets and so you have quiet during the night.

Stayed in July 2025

Didn't like the bathroom and didn't like the air condition

Daughter was good in the bathroom door is white glass which is not comfortable the stuff for great and helpful

Stayed in July 2025

The only thing I could complain about is that the master bed was a bit sagged at my end which was felt in the last couple of days of our stay.

The location is perfect - not in the crowded and noisy center but really close and with a comfortable public transport connection. The proximity to the zoo is also a +. I would definitely stay there again. The room was great - clean and with the necessary amenities, quiet and spacious. Check in was also done a bit ahead of time, which did serve us great being with a small child. Baggage drop is also possible. Staff was very friendly and supportive.

Stayed in July 2025

Comfortable, clean room, nice location close to the center, quiet place

Stayed in July 2025

Air con problematic.

Location perfect. Tram right outside the hotel door. Staff made a real effort for my daughter's birthday. Balloons 🎈, 🍫 and wine in the bedroom. Was really appreciated.

Stayed in July 2025

The room was nice but could use some slight renovations. Als the airconditioning was broken

Great location and helpful staff.

Stayed in July 2025

Quite dark

Good location

Stayed in July 2025

A little run down

Quirky, charming, clever and interesting layout

Stayed in July 2025

I don’t think the photos advertised depict what’s it’s like now. I think they are probably from when they were first taken years ago. The tram service outside kept getting cancelled so we ended up either walking or using Ubers to get around which added to the cost of our stay. If we’d have realised how far it was to the centre we probably would have picked a more central hotel. You also definitely need to invest in new mattresses and comfortable pillows as both unfortunately were quite uncomfortable to sleep on. I ended up trying to use one of the decorative cushions from the bed to get reasonably comfortable. A comfortable mattress and good quality pillows are a MUST in any hotel nowadays.

Stayed in July 2025

Breakfast should be improved a little more. Having same meal a little boring after 2nd day.

Great staff, great location, easy to access public transport.

Stayed in July 2025

The fire alarm went off twice during the middle of the night, they were false alarms but there was no communication from staff or apology in the morning.

modern room with decent sized bathroom. located in a nice neighbourhood and right near a tram stop. Has a lift!

Stayed in June 2025

near the tram halte

Stayed in July 2025

Great location by the Zoo, the numer 14 tram stops right outside the hotel, its 15 mins from Central station. Surrounded by some great bars and places to eat its so much nicer than staying in the noist city centre.

Stayed in July 2025

The location is excellent. In the Artis/Zoo area, directly next to the tram stop with cafes, ice cream shop just around the corner. A short walk to numerous museums and canal tours

Stayed in July 2025

There was an issue with the AC and the rooms got really hot overnight. Staff were kindly trying to resolve this but it wasnt within their control.

Very clean and comfortable rooms, location was great and check in was easy and quick.

Stayed in July 2025

the bathroom hade many faults, the blinds in the window almost broke we had to fix it to use them, the tap was loose and it leaked water around the sink and everyone in the room and maybe also from across the street could see in to the shower becuase it was a glass door without proper blinds.

close to the zoo and the tram station right outside. about 20 min walk to rembrantsplein where the bars and clubs are. the room had a fridge. our room didnt have an private balcony unforunately but there was some common balconies that we sat to have a snack in the sun. elevator was good as well.

Stayed in June 2025

The air condition was not working .

Very good location

Stayed in July 2025

Pretty outdated decor, bed was very lumpy and had a distinct lean in it, housekeeping never made the bed just pulled up top cover.

Room with a balcony. Decent size room and bathroom, lots of windows, helpful front desk staff. The location was good, and we were able to walk everywhere.

Stayed in June 2025