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Reviews of Riva hotel Den Haag - Delft This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

221 Brasserskade, 2497 NX The Hague, Netherlands

#36 of 56 hotels in The Hague

Guests' Choice

Review Score

Based on 777 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.0

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    8.3

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Showing 1 - 25

  • Reviewed: August 18, 2025

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not very clean, I think it had been a long time since anyone had been there because it was dusty, the pillow was not really good for sleeping. And it was a bit far from the city center.

    Good and warm attitude of the hotel staff

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Recommended
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Faint unpleasant smell in the room, presumably after after a heavy smoker slept there. Otherwise impeccable

    Super quiet despite being next to a very busy highway. Plenty of parking space. Very clean.

    Stayed in August 2025

  • Reviewed: August 14, 2025

    7.0
    Hotel with good location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I do think that the price of the room is a bit too high. The bed was a bit worn down as when laying down it seems like you were in a hole. The water pressure wasn’t good in the bathroom. Additionally there are some places with dust in both the room and bathroom

    The location of the hotel is good

    Stayed in August 2025

  • Reviewed: August 7, 2025

    7.0
    Wifi in room 601 needs to be better
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 3 nights

    Musty room when arrived, Wifi only when sat by the door. No on-site hotel restaurant or bar.

    Good size wheelchair accessible room. Great breakfast

    Stayed in August 2025

  • Reviewed: July 31, 2025

    8.0
    More modern TV , microwave, knife and some plates to the apartments please
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Better TV

    The TV is too old so we were unable to watch movie together. Glass wall at shower room was shaking a little bit )

    Stayed in July 2025

  • Reviewed: July 28, 2025

    9.0
    Super confortable hotel! Perfect for a nice rest!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bus comes only once every 30 minutes on Sundays, so It feels quite isolated. The way to the bus is only through very tiny and stairs next to the stinky garbage. I can imagine that having a car the experience is way nicer. The room temperature was set by default on 21° and It was too cold for us in July. If i understood correctly, It restarts whenever you enter the room and place your card in the cardholder. Tip: make sure to change the temperature everytime you enter the room to whatever suits you best, before It gets too cold.

    The best breakfast we have had in a hotel! They had lots of dairy free and gluten free options. The staff was very accomodating and kind. The room was very confortable: the mattress was big and I didn't even notice my partner moving. The rooms are very well isolated, we didn't hear anything at all from other rooms! The shower is big and has even hair conditioning. It was a perfect stay!!

    Stayed in July 2025

  • Reviewed: July 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pleasant staff, clean room, free parking

    Stayed in June 2025

  • Reviewed: June 28, 2025

    7.0
    Quick overnight stop
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location. Felt seedy

    Parking

    Stayed in June 2025

  • Reviewed: June 27, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    When you come through the door you’ll find a lot of “out of order” signs - on ev charger, vending machines, coffee machine… the WiFi wasn’t working on whole 3rd floor. It did in the ground floor. When trying to call the reception from the room phone nobody picked up. When contacting the reception directly they said they will contact the technician but to be honest I don’t think that they did anything at all.

    Clean and modern.

    Stayed in June 2025

  • Reviewed: June 22, 2025

    9.0
    Good hotel near highway
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    The only restaurant was an 'all one can eat' type, where one can completely stuff themselves. Not my preference. This hotel is not located near anything romantic, but near fuel station, McDonalds and a hardware store. Could be useful. But not romantic.

    Very helpful and friendly front office staff. Checkin process went very efficient. Ample parking available. Sufficiently large room, large and comfy bed, airco in room. From hotel you're in 1 minute on the highway yo The Hague, Rotterdam or Delft (or rest of the country). Very good connection. Inspire of its location near the highway, the room was very quiet.

    Stayed in June 2025

  • Reviewed: June 21, 2025

    7.0
    No gym, unwalkable location.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No gym, breakfast not included, car dependent location.

    Quiet, AC works.

    Stayed in June 2025

  • Reviewed: June 21, 2025

    8.0
    Good for a short stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    A restaurant could be nice to have, otherwise one needs to drive somewhere to have something to eat. There is a restaurant of the "all you can eat" type in the building, but one wouldn't pay the full amount just to have light meal. The place may also be packed during the weekend (meaning that the parking is also full), so it can be a bit annoying to find a parking spot.

    Staff quite friendly and helpful. Breakfast ok. Nice rooms, big enough, with a bit of noise from the highway but rather well insulated. The fridge in the room was quite helpful during these hot times.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    8.0
    Nice short stay
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Limited carpark space

    Nice staff and clean room

    Stayed in June 2025

  • Reviewed: June 4, 2025

    7.0
    Hotel outside The Hague
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    - there was a noise in the room from the highway. I would expect from a 4star hotel to have better isolated windows. We were only for 1 night, so it was not a big problem, but if you prefer quiet hotel it is better to choose another one. - there is no room service; in the restaurant you need to pay 43 euros to eat at a buffet; you can’t choose and order what you want; so, if you would like to eat you need to go out. And again I find this unacceptable for a 4 star hotel.

    + the size of the room; + free parking; + the staff was nice;

    Stayed in May 2025

  • Reviewed: May 29, 2025

    8.0
    Awesome
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beds are getting a bit soft...sink in the middle in some rooms.

    Service impeccable!

    Stayed in May 2025

  • Reviewed: May 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When we arrived at the hotel, there was a very strong smell of fish throughout the hotel. The restaurant was open, and it seemed like they were cooking. That smell lingered in the hotel until the next day. Even the elevator smelled like that.

    Stayed in April 2025

  • Reviewed: May 23, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice room with everything you need

    Stayed in May 2025

  • Reviewed: May 13, 2025

    8.0
    Satisfied
    • Business trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Problem with check in. They could not find my reservation, even I showed them comfirmation. I needed to wait more than hour.

    Comfortable and clean

    Stayed in April 2025

  • Reviewed: May 10, 2025

    9.0
    Clean, comfortable, friendly service, good location
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Twin bed a little small, but regular sized bed comfortable

    Staff were amazingly friendly and eager to help. Always a smile and a greeting from the restaurant to the front desk. Good location approx 15 mins drive into the centre of The Hague, free hotel parking. Bus stop within 2 mins walk.

    Stayed in March 2025

  • Reviewed: May 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Well I guess, its the first time i had to pay a deposit of €100 in a hotel. When you check out, they check the room and if it is okay and you didnt smoke in the room and you get the deposit back.

    The property was very central en close to the highway. There is enough parking space. The room was clean.

    Stayed in May 2025

  • Reviewed: May 2, 2025

    8.0
    A very nice hotel with modern equipped rooms, very clean and comfortable.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Coming late in the evening was hard to find a parking spot, though there were plenty, but most all of them occupied. You need to drive to The Hague or take public transport, as parking fees are quite high in the city.

    We had a room with a view to Delft in the distance. The room was very clean, modern decoration and equipment. Large and comfortable bed with a firm mattress. A table with a small coffee pad machine. A TV on the wall. Bathroom with a very large spacious shower, modern and very clean. No funny smells.

    Stayed in April 2025

  • Reviewed: April 28, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My mattress has such a huge hole in the middle that I was falling both nights inside it and rhen climbing back to my side while dreaming of some Everest experience in my dreams. Insane) pls check the mattress in room 1011

    Free parling and location next to Hague and 6 min by car to beautiful Delft. There is restaurant inside, mcdonalds and spar nearby in walking distance.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    8.0
    Good price/quality
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, modern and spacious.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    8.0
    Good location, very clean, very friendly and professional team.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Beds were a little too firm for my taste, but didn’t prevent a decent night’s sleep.

    Very clean, very friendly, thoughtful and polite staff. Helpful and informative. Restaurant was also nicely situated, with hot fresh omelettes for breakfast. 15 mins drive from the centre of The Hague

    Stayed in March 2025

Showing 1 - 25

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