Nothing, stay was perfect!

Free parking, clean rooms, great views and friendly and warm staff.

Stayed in August 2025

The view and room size was amazing

Stayed in August 2025

Lovely property. Kevin also is a shining star, amazing service and attention given by Kevin daily at breakfast in nest.

Stayed in August 2025

The views, the fine dining , tasty breakfast, nice staff, sweet place to stay.

Stayed in July 2025

Limited parking

Room

Stayed in July 2025

Very clean and cosy. Great staff very helpful and nice location.

Stayed in July 2025

I had a bad experience with room service

Restaurant

Stayed in July 2025

Fantastic location and views. Staff were fantastic. Room was huge and very clean. Bathroom was also a good size and lots of space to put our things.

Stayed in July 2025

Unfortunately there was construction going on in front of our room which could get a bit noisy at 8am.

The property was very nice and we enjoyed staying there.

Stayed in July 2025

It was all good

Housekeeping paid special attention to our kids toys and neatened them up. Made the rooms beautiful daily. Eden was so lovely

Stayed in July 2025

Nil

Very clean Very courteous staff Fantastic restaurant on site Well located Great views

Stayed in July 2025

Needed more pillows. Pillows and bed were very soft.

Stayed in July 2025

Good location. Incredible views. Accomodating staff. Couldn’t recommend it more 👍

Stayed in July 2025

No complains

Everything was perfect, friendly staff, good facilities, room well equipped, hot tub easy to book.

Stayed in June 2025

It was our wedding and we would’ve loved an upgrade or something special.

It was stunning property, the breakfast was amazing and the three course dinner at Nest. Free parking was good, location very close to town and a nice suprise with the free soak.

Stayed in June 2025

The Kamana Soak, while it had a gorgeous view & was nice + private, had water that smelled a bit strongly of chlorine

Amazing ambiance, fireplaces, comfortable room with nice amenities & inclusions, great hotel room tea + Nespresso selections. The hotel breakfast is worth it too

Stayed in June 2025

The only critique is to have the bathroom door looked at , it kept sliding open.

Beautiful comfy hotel with lovely views from the main foyer We loved the fire places in the foyer where we could sit and have a drink

Stayed in June 2025

Less options for breakfast . No available bread/ croissant .

Beautiful view, great location ( although a little distance from the downtown area) , very comfortable accommodation and best customer experience from staff especially Christian who has given us an above and beyond experience, we enjoyed Queenstown more because of her recommendations, Sara has been very helpful as well and the staff in the restaurant. I highly recommend staying in Kamana Lakehouse

Stayed in May 2025

No views for the money

Beautiful

Stayed in May 2025

Parking was difficult at times

Beautifully appointed property. Nice bar and food service area overlooking the lake. Friendly staff.

Stayed in May 2025

Location a bit far from town. Maybe a few more breakfast options

Breakfast was a la carte but we were also able to get fruit & cereal. The location is out of town so not ideal but easy enough to get an uber. Meal at Nest was very nice. Great lobby area to have drinks & enjoy the view

Stayed in May 2025

Overall great

Overall everything

Stayed in May 2025

Loved the breakfast included although it would have been nice to have some additional options or changes been able to be made with the meals. For example- tomatoes, mushrooms or spinach as sides with the eggs on toast. Plus some yoghurt to have with the complementary cereals.

We loved the location and facilities at the resort. The restaurant and bar/lounge area was so lovely to sit and chill of an afternoon by the fire. Views were spectacular and mountains and view could be seen from all angles. Amenities were ample and good value for money. Nest for breakfast and dinner was delicious and menu was well catered.

Stayed in May 2025

I had requested a room with a view . The room allotted was in the corner with no view at all .

We reached early . Tasleema Tarin the ambassador at the reception was gracious and kind we left our luggage . She tried to contact us however as we were travelling could not get her messages that the room was ready . She moved our bags to the room had everything ready when we came few minutes later . Gave us some excellent suggestions about the city . Vincent showed us the tub and explained the process recommending the cocktails . Christianne the evening floor manager was gracious and kind answering our questions and later Jessica checked us out in the early hours when we left. The nest restaurant three course was the best we have had on this trip . The balance , presentation A group of young professionals who all made our stay very comfortable.

Stayed in May 2025