2 Kawaha Point Road Fairy Springs, 3015 Rotorua, New Zealand
#38 of 81 hotels in Rotorua
Guests' ChoiceBased on 610 hotel reviews
7.9Cleanliness
8.5
Comfort
8.3
Location
8.7
Facilities
8.1
Staff
8.8
Value for money
8.3
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 18, 2024
Nicholas
United KingdomAll was good.
This was a very nice hotel on the edge of Rotorua but close to many of the sights. It was clean and comfortable, there was good wifi and a good shower and friendly staff. I would return.
Stayed in May 2024
Reviewed: June 17, 2024
Bellalyn
New ZealandEasily to go around
Accessible to all
Stayed in June 2024
Reviewed: June 15, 2024
Lizana
New Zealandwe miss having a pool
very good quality, looks all new, good tv.
Stayed in June 2024
Reviewed: June 13, 2024
Nila
AustraliaThe buffet breakfast was really underwhelming. There was little food left when we arrived and it was as if it were sitting there for a while and the restaurant was freezing. The beds in one of our rooms were so hard, we couldn’t get a good sleep. A couple of the pillows smelt as if someone else had already slept on them. My guess is it was from the pillow protector not the pillow case.
The hotel was in a perfect location and easy to access. The evening receptionist was amazing and so was the older lady in the mornings. Wifi connection was great as well.
Stayed in June 2024
Reviewed: June 12, 2024
Kaisu
New ZealandMattress a little bit too hard
Large room
Stayed in June 2024
Reviewed: June 10, 2024
Yolanda
New ZealandThe receptionist was mumbling her words and couldn’t understand what she was saying and a hairdryer and bedside lamps will be great to add to the room.
The property was clean and comfortable
Stayed in June 2024
Reviewed: June 9, 2024
Palwinder
New ZealandParking was so full
Location
Stayed in June 2024
Reviewed: June 6, 2024
Shara
New ZealandVery basic but clean.
The staff were very friendly and helpful.
Stayed in June 2024
Reviewed: June 3, 2024
Laura
New ZealandLoads of people and super noisy. Did say soundproof but was not. Not enough key cards for room on arrival which was poor. Having to wait for someone to hand a card in to be redistributed. Beds were very firm if that how you like them.
Great location Loads of ammenities Mini mart, liquor and close to attractions
Stayed in June 2024
Reviewed: June 2, 2024
Sue
New ZealandLack of parking Minimal Sound proofing Needs something under doors to prevent hall noise coming in. Beds were firm but some of us like that.
Service great Clean and modern
Stayed in June 2024
Reviewed: May 31, 2024
Yongjun
New ZealandVery clean room. Nice bathroom. Value for money.
Stayed in May 2024
Reviewed: May 30, 2024
Kelvin
New Zealandbed bit hard
staff very friendly and helpful
Stayed in May 2024
Reviewed: May 30, 2024
Narelle
AustraliaRoom didn't have any face washers and only 1 towel (we booked a room for 3 adults). But when we asked for two more they got them straight away which was good.
Staff gave us umbrellas when we left to go out in the morning and it was raining, which came in very handy! Neat, simple room with tea, coffee, hot chocolate making facilities and small milks in fridge.
Stayed in May 2024
Reviewed: May 26, 2024
Shailesh
New ZealandNothing
New clean comfortable well furnished room
Stayed in May 2024
Reviewed: May 20, 2024
Bmic
FranceThe hot water of the shower was too long to get warm water
Location Possibility de manger et boire sur place
Stayed in May 2024
Reviewed: May 20, 2024
Rupinder
New ZealandNo toaster, microwave in the room.
Cleanness was good. Staff was very friendly. Pool table and some games for kids to play in lobby.
Stayed in April 2024
Reviewed: May 18, 2024
Wenzlick
New ZealandFound the bed a bit uncomfortable and very low.
Helpful staff,lovely food,very clean.
Stayed in May 2024
Reviewed: May 18, 2024
Bel
New ZealandThe beddings and pillows were crumpled and smell sweat.
Close to the gondola and front desk staff were nice and welcoming.
Stayed in May 2024
Reviewed: May 12, 2024
Izrana
New ZealandOrganise shower
Shower hot water not working
Stayed in May 2024
Reviewed: May 12, 2024
Rachale
PhilippinesCleanliness
Stayed in May 2024
Reviewed: May 12, 2024
Tara
New ZealandLocated about 5-8min drive from city centre but during the marathon weekend this was probably preferable. Bed was a bit too hard for me.
Nice and clean. I ordered kung pao chicken from their restaurant and was really tasty and quick service. Reception were really friendly and helped me when my door lock ran out of battery.
Stayed in May 2024
Reviewed: May 12, 2024
James
New Zealand.
Like how chill the atmosphere was.. and even got upgraded..
Stayed in May 2024
Reviewed: May 11, 2024
Sherilyn
AustraliaThe room was lovely and the bed was great loved the doona very comfortable. It was close to everything we wanted.
Stayed in May 2024
Reviewed: May 10, 2024
Parker
United States of AmericaSurprisingly nice rooms for the price. Spacious, updated, clean.
Stayed in May 2024
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