Very noisey with other guests making a lot of noise until after 2am, right next door to us. Staff not friendly, no interaction at all. Felt like we were not welcome. No replacement tea towel provided, no salt and pepper provided (a first for us - have stayed at hundreds of motels in NZ) no tissues either. Fridge froze everything despite turning it down and ruined some of our food. No SKY or access to any on demand channels.

Location is great.

Stayed in August 2025

Bed uncomfortable. Tired looking accommodation. Dusty. Towels were worn, old stains.

Conveniently near to the airport

Stayed in June 2025

Nil

Good

Stayed in April 2025

She grounds maintenance seem to have been neglected

Stayed in May 2025

There were some spiders inside because they leave the windows open to ventilate the room. They should put up mosquito netting. Everything else is fine.

the location is excellent

Stayed in April 2025

Nothing

Lovely setting by lake rotorua. Enjoyed a soak in the spa looking over to the lake. Staff very friendly and helpful.

Stayed in April 2025

Broken tired playground, trampoline and generally the grounds, gardens and pool area need a lot of TLC. Heaps of potential to be an amazing place, which I would encourage the owners to carry out. Staff were rather transactional - I would suggest a bit of effort to exchange some conversation.

Beautiful location and setting next to the lake with plenty of green space to go for a walk or kids to play. Clean rooms and good working kitchen easy to self cater. Stayed at lake end room with three young kids, enough space and was a good location. Given location, price, setting, and clean state of rooms and bedding I would be happy to stay again.

Stayed in April 2025

Units are dated. Shower was very basic.

Close to Airport and o0n the lake front. Quiet location. BBQ, pool and playground.

Stayed in April 2025

Good place to stay, had everything we needed.

Stayed in April 2025

Sound insulation is not good between rooms or apartments, otherwise very nice indeed.

Stayed in March 2025

No soap dish in the shower,Bathroom exhaust fan didn't work lighting was poor , couldn't get the Netflix to work

The view of the lake

Stayed in March 2025

Shower had not much pressure

There was a pool

Stayed in March 2025

couldn't get a celling fan to work but had air conditioning. but we prefer a feeling fan, no biggie.

Location right by the Lake was Awesome

Stayed in February 2025

The swimming pool was not very nice

Nice & spacious. Able to park outside, nice & quiet.

Stayed in February 2025

Perfect setting on the shore of Lake Rotorua. Quiet and beautiful.

Stayed in February 2025

This place has unrealised potential. The location by the lake was lovely, the interior was clean but light bulbs needing replacing and light switches fixed. The lawns weren't mowed and there were weeds everywhere. So sad to see it so run down.

Lovely to be by the lake

Stayed in February 2025

The facilities were very basic and outdated. The property has potential to be very lovely, but it looks like little work has been done to it in a long while. The bbq wasn’t cleaned, the sink wouldn’t drain properly, and the property looked old and tired. The staff weren’t particularly friendly but bluntly answered the questions I asked. Also, not the property’s fault but you do need to be prepared for the trout flies that come at night time. They managed to come into the bathroom even with all the windows shut. Overall it is fine, but there are probably better places to stay.

The location was great, easy driving distance to the city and right on the lakefront.

Stayed in February 2025

Lacking some essential items in one of our booked cabins. When we asked for the item we were told no but we argued for toaster and finally got a dirty one from a back room. Couldn’t not get tv to work in same cabin and also fan didn’t work in the other. Bed was not very comfy and the outside grounds could do with some upkeep. Just a little tired and run down looking.

Convenient to where we needed to be.

Stayed in February 2025

The pool is nice but needs a regular clean. The playground needs a fix up also. The grounds have great potential.

We loved the staff, and the rooms were very nice, comfortable and spacious.

Stayed in January 2025

Gardens and outdoor area, including playground was very run down and uninviting.

Beautiful spot right on the lake.

Stayed in February 2025

I thought there was a dedicated laundry to the room, but it was shared. The condition of the laundry room was not good, and the washer was ancient and dirty. So we were not able to get caught up on our laundry. There was no cooktop, only an electric fry pan.

Stayed in January 2025

The small shower and kitchenette were a tad challenging.

The location was very good for our purposes and the room was spacious

Stayed in January 2025

Tv didn’t work properly and bed was very uncomfortable

Location was perfect loved the amenities

Stayed in January 2025

First room had faulty light switch and no smoke alarm. Had to move rooms but still no working smoke alarm. Facilities were lacking or not working

Location by the lake was excellent

Stayed in January 2025