140 Fitzherbert Ave, 4410 Palmerston North, New Zealand
#42 of 42 hotels in Palmerston North
Guests' ChoiceBased on 1078 hotel reviews
6.6Cleanliness
7.4
Comfort
7.5
Location
8.5
Facilities
6.8
Staff
8.3
Value for money
6.8
Free Wifi
7.6
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End of dialog contentReviewed: August 15, 2025
Debra
New ZealandWe had breakfast at 7.30am but a lot of it wasn't hot. It would have been great if there was a microwave oven we could have used to quickly heat the food up.
The location and room were great.
Stayed in August 2025
Reviewed: August 13, 2025
Reilly
New ZealandWe were disappointed that the restaurant and bar were closed as this is one of the reasons we booked this property. Hotel is a bit run down in areas and needs renovations.
Stayed in August 2025
Reviewed: August 10, 2025
Timothy
New ZealandNot much.
Great location central to town. Shower was amazing and having a separate room from the lounge where the kids slept. Great value for money.
Stayed in August 2025
Reviewed: August 6, 2025
Raechel
New ZealandOver priced on site restaurant $30 for breakfast 😞
Good location to walk to town, good off street parking
Stayed in August 2025
Reviewed: August 3, 2025
Scharleen
New ZealandThe restaurant was understaffed, one waitress and one chef and at least forty minute wait for food...we went elsewhere. The bathroom was absolutely freezing, no heater and no where to put your bar of hand soap.
The room was absolutely lovely, recently renovated, looked like it was from outside of a magazine, had everything we needed, bed was very comfortable.
Stayed in August 2025
Reviewed: August 3, 2025
Michelle
New ZealandThe building is old, but wallpaper can be patched up, so can curtains and the shower head could be replaced. The elevator could also use some love. Restaurant food was quite average
How accurately the photos depict the space that I needed, the consumables that were provided, the friendliness of staff, definitely the location, comfortable bed and pillows and heaps of wardrobe space
Stayed in August 2025
Reviewed: August 2, 2025
Adrienne
New ZealandOld fashioned decore, spa bath prefer just a shower on its own,
Close to town walking distance, bed was comfy
Stayed in July 2025
Reviewed: July 27, 2025
Barbara
New ZealandThe bathroom leaked alot, condensation was terrible in bathroom.
Location and cost. Recently updated.
Stayed in June 2025
Reviewed: July 22, 2025
Letitia
New ZealandRooms are very outdated, could use a freshen up. Beds not too comfortable and tvs need to be updated only basic free channels no Netflix etc.
Loved the ski resort type vibe, very nice to come into
Stayed in July 2025
Reviewed: July 19, 2025
William
New ZealandAll good
Nice room
Stayed in June 2025
Reviewed: July 10, 2025
Rogan
New ZealandMore cups and some bowls would have been great, but they were easy to access
Very central, comfortable
Stayed in July 2025
Reviewed: July 7, 2025
Shane
New ZealandUncomfortable mattress
Stayed in July 2025
Reviewed: June 26, 2025
Murray
New ZealandVery expensive in comparison with other places of accommodation I stay at for work. Foyer and restaurant looked a bit dated. Although friendly, service in restaurant was not very good. Short staffed?
Comfortable room. Very nice and friendly staff, especially the manager who threw in 'free breakfasts' for me. This was appreciated.
Stayed in June 2025
Reviewed: June 12, 2025
Roger
New ZealandNo one there we had paid but !!
Stayed in June 2025
Reviewed: June 6, 2025
Omega
New ZealandI didn't like how we were treated by the nighttime staff. Man with beard. He wasn't very hospitable when we we asked for help and very short with us.
Loved the location and how it was comfortable to stay in. Interiors and everything was fine.
Stayed in June 2025
Reviewed: June 2, 2025
Graeme
New Zealandnot applicable
all good -just working, slept well, good shower, and breakfast
Stayed in May 2025
Reviewed: June 2, 2025
Denise
New ZealandShower glass door was very small and water went everywhere and soaked bathroom floor
Very close to town
Stayed in June 2025
Reviewed: May 26, 2025
Ciaran
New ZealandTired, worn out accommodation
Location
Stayed in May 2025
Reviewed: May 25, 2025
Mykayla
New ZealandThere was an outdoor light on that shone through the window all night and there was no curtain to block out these lights! Was really annoying as I need to sleep in pitch black
Great room, very nice and comfortable! It seemed like it has recently been renovated, which they done a great job on. Super clean too I loved it
Stayed in May 2025
Reviewed: April 26, 2025
Alice
New ZealandSpa pool wasn't working
Staff were lovely, kids ate breakfast for free which was excellent money savings..pool was open , outdoor.
Stayed in April 2025
Reviewed: April 26, 2025
Jo
New ZealandDownstairs unit would have been better as I struggled with stairs
Location was perfect! Walking distance to The Square which was great for the ANZAC Dawn Service
Stayed in April 2025
Reviewed: April 8, 2025
Billa
New ZealandRoom I think is on the list for refurbishment. carpet stained, and room looked in need of tender loving care
Central Location. Easy parking. Dining Room pleasant with good meals.
Stayed in March 2025
Reviewed: March 27, 2025
Richard
AustraliaEven though the rooms and facilities were generally clean the place feels dated and shows need for extra deep cleaning and renovation in parts. Bed was a little soft
Good sized room, friendly greeting, willingness to offer a slightly later check out without charge, Good range at breakfast plus they cooked eggs to order, lift to car park
Stayed in March 2025
Reviewed: March 2, 2025
Tracey
New ZealandRestaurant was closed, ordered a coffee the next morning. Paid extra for soy milk & they had none. No refund for paying the extra for soy, Rooms had no air conditioning. Didn’t know where the wifi code was until I asked. Should have been told at checkin
Good location
Stayed in March 2025
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