175 Cuba Street, 4441 Palmerston North, New Zealand
#34 of 39 hotels in Palmerston North
Guests' ChoiceBased on 517 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
8.8
Facilities
7.8
Staff
8.5
Value for money
7.5
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 22, 2024
Ping
New Zealandlocation
Stayed in February 2024
Reviewed: March 2, 2024
Katrina
New ZealandPigeon cooing all night outside window and pooping all over facade outside. Cold shower on last morning Some of the skirtings aroud hotel and cabinetry in restaurant chipped and battered. Could do with a tidy up/refresh
Breakfast was as expected. Old fashioned lift was cool Staff very professional
Stayed in February 2024
Reviewed: February 27, 2024
Patrick
New Zealanddinner and breakfast
Stayed in February 2024
Reviewed: February 26, 2024
Jackie
New ZealandRooms were tired and needed maintenance very expensive not value for money
Good location large room good breakfast
Stayed in February 2024
Reviewed: February 12, 2024
Venee
New ZealandThe price
In the older part of the building. Has character but expensive for what the room.
Stayed in February 2024
Reviewed: February 12, 2024
Venee
New ZealandHearing footsteps from guests on the floor above.
Spacious clean rooms. Meals provided who generous & delicious. Staff were professional.
Stayed in February 2024
Reviewed: February 12, 2024
Elizabeth
New ZealandThe bathroom needs a tidy up. The shower curtain is mouldy and I could have been hurt when the extendible mirror came apart and broke on the floor. Staff were excellent and cleaned the glass from the floor very quickly. Also, more hygiene bags need to be provided for the bins.
Room was very comfortable and spacious, although the bathroom was 'tired' . Bed was excellent, but you need to remove the decorative red cushion it didn't smell very nice and looks old. Breakfast was good. The staff were fantastic. Everyone so helpful and friendly, including the waiting staff at our PACIFICA Event.
Stayed in February 2024
Reviewed: January 29, 2024
Ben
New ZealandBed
Stayed in January 2024
Reviewed: December 17, 2023
Alan
CanadaI did not understand how to use the heating unit on the floor in the room. I understood how to use the overhead heating unit. One of the bed lamps had to be turned on off using the wall control, which was hidden behind the table the lamp was on. The front desk telephoned for a taxi on the morning I departed. It took 25 minutes to arrive. Next time I will ask them to call at 8:45 for a taxi at 9:00.
Breakfast great. Front desk helpful. Convenient to downtown.
Stayed in December 2023
Reviewed: November 27, 2023
Peter
AustraliaEverything was very good.
Stayed in October 2023
Reviewed: November 11, 2023
Stokes
New ZealandNeed to modernise exterior of hotel. If i hadnt prebooked it i would have driven past and looked for something else as it doesnt provide an inviting impression. Not a criticism - just some feedback as i would you suggest you may be missing out on some business. Inside was lovely. Would reccomend
nice hotel. no complaints at all
Stayed in October 2023
Reviewed: October 26, 2023
Annie
New ZealandGreat food
Stayed in October 2023
Reviewed: October 21, 2023
William
New ZealandQuiet, comfortable
Stayed in October 2023
Reviewed: October 12, 2023
Lynn
New ZealandThe shower was awful.
Checking in staff were very helpful and friendly. The room was in a good spot for me and near the centre of town.
Stayed in July 2023
Reviewed: October 9, 2023
Karen
New ZealandLack of amenities such as a gym
Great restaurant
Stayed in September 2023
Reviewed: October 8, 2023
Duncan
United KingdomIn the centre of town, plenty of parking and an excellent breakfast.
Stayed in October 2023
Reviewed: October 1, 2023
Lawrence
New ZealandNo cot provided when requested
Breakfast
Stayed in September 2023
Reviewed: October 1, 2023
Sandra
New ZealandI couldn’t use my card to get into the room and had to go downstairs twice to sort out. I also saw someone else have the same problem so they they should upgrade their system.
It was 2min drive to the location I was visiting.
Stayed in September 2023
Reviewed: September 28, 2023
Zac
New ZealandThere were no toilet brushes in the bathrooms. It was difficult to pay for the room using the school credit card. This was eventually sorted out but it wasn’t an easy process.
Location was great and the breakfast selection was wonderful
Stayed in September 2023
Reviewed: September 3, 2023
Cathy
New Zealandno mini bar
comfortable beds
Stayed in September 2023
Reviewed: August 27, 2023
Te
New ZealandWe couldn't get the heatpump working and we had to use the rubbish bin to hold the door open to make a hot drink
Great location, friendly staff, fresh clean bedding and bed was very comfortable, bathroom was clean with shampoo etc.... and there was plenty of coffee, tea and sugar. Off street car parking was great with easy access in and out of motel.
Stayed in August 2023
Reviewed: August 12, 2023
Sue
New ZealandVery very dated.
The location and comfortable beds
Stayed in July 2023
Reviewed: August 9, 2023
Christine
New ZealandThe whole place was very dated and our room had a dodgy lock and door handle. We were also not advised of the parking situation.
Pleasant staff and great restaurant onsite
Stayed in July 2023
Reviewed: July 28, 2023
Christine
New ZealandNothing
Location to shopping and restaurants
Stayed in July 2023
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