It has a lovely lounge area but no bar or restaurant so its an empty space with no atmosphere. They could do so much more with this place.

Actually better than expected - warm welcome and very convenient as a short stay.

Stayed in February 2025

Nothing. We lived it.

Audrey was pleasant, and helpful.

Stayed in January 2025

Lovely property. Big room with terrace. Lovely staff. Perfect location

Stayed in December 2024

Weak Wi-Fi.

Cleanliness, fantastic location and surroundings.

Stayed in December 2024

Dim lighting for size of room - it was quite dark. Noise from the road traffic early morning.

The lodge was set in landscaped gardens and had a very characterful lounge area which was comfortable and relaxing. Room was comfortable, very clean and spacious.

Stayed in March 2024

Overpriced and walls are paper thin. Can hear everything from guests next door.

Location, great rooms, excellent breakfast.

Stayed in March 2024

We thought the breakfast buffet could have been better by offering more varied, and better quality, buffet options. The property is located some distance from Franz Joseph which meant we could not walk into the town.

The room was excellent as was the rear patio area. We also made good use of the lounge and snooker room. Overall we were very pleased with the accommodation.

Stayed in March 2024

N/A

Great location. Clean, comfortable, and friendly staff.

Stayed in January 2024

Breakfast could be better.

Location was great, super helpful staff. Amazing fire in living area to sit and relax. Lovely comfy beds and rooms. Beautiful setting.

Stayed in November 2023

As previously mentioned, you really need your own transport given you are out of the main town area, but this was not a concern for us, as we were more looking for serenity at the end of the day.

This is a lovely place to stay if you have your own transport. It is only 5 minutes out of the centre of Franz Joseph and is wonderfully quiet and peaceful. The Manager greeted us upon arrival and was very easy to deal with and friendly. The facilities themselves are great. The guest lounge was excellent to relax in at the end of the day, and as we visited towards the end of winter, the fire was very much appreciated. Breakfast, although only continental, had great variety and suited our requirements easily.

Stayed in September 2023

Unable to find a suitable B&B in the Franz Josef area, we chose Westwood Lodge, at about 60% more than the price of other places we had stayed during a South Island tour. What it lacks in charm and intimacy, it makes up for in its facilities. Situated on the main Highway 6, it is just a mile from central Franz Josef. Our large bedroom included a comfortable bed, wardrobe, small table and chair, fridge, TV and DVD player, with a good selection of DVDs available from the guest lounge. A veranda with table and chairs was next to a planted patio with the car park beyond. The large bathroom, with underfloor heating, had two basins, good quality toiletries, a wet room shower and high sided bath. The booking site said that breakfast would be $25 extra, but on arrival were told we would be given a free Continental breakfast, which was excellent, with cereals, a wide range of pastries and bread, yoghurt, fresh berry compote and fruit. The dining room looks down through a lovely lounge with a huge imitation log fire that throws out lots of heat, with French windows opening onto a pleasant garden with a wonderful view of the mountains beyond. Soft music played in the background during the evening, with a selection of CDs as alternatives. Next to it is a snooker and pool room with full-sized table.

Stayed in May 2023

Whilst the property was acceptable, it has been up and going for many decades and parts of it require refurbishment and possible upgrades.

I think the Manager was Alex and he was brilliant. nothing was ever too much trouble. He did everything: washed clothes, made breakfast, answered reception.

Stayed in March 2023

good location, great views and top notch staff

Stayed in April 2023

nothing

nice quite and warm

Stayed in March 2023

No sky tv

Stayed in April 2023

The place seemed to lack something. The continental breakfast we had was about a 7/10.

The lodge is in a quiet location - just out of Franz Josep town. The room was a really nice size, with a separate lounge area.

Stayed in March 2023

Really we have no complaints. Maybe the bed could have been a little more comfortable.

Alex & Izzy really seem to enjoy what they do. Alex took great care in showing each group of guests around the facility to show everything that was available. Breakfast was ready right when we requested it. There are fancier places in Franz Josef, but we really enjoyed this place, and it's a fantastic value for the money.

Stayed in March 2023

There was nothing to not like. But would have been great to have been able to have a glass of wine beside that beautiful fireplace in the evening.

Wonderful accommodation that is set in well looked after grounds. 5-minute drive into town. Beautiful fireplace in the main house to relax by in the evening. Would definitely stay again.

Stayed in February 2023

Breakfast was basic but adequate

Very good location just outside of township and easy to find. Very helpful young hosts who made excellent recommendations on places to visit and restaurants . Nice large room with sofa and extra dingle bed. Large bathroom with good size walk in shower

Stayed in February 2023

Main concern is that we expected a bit more for a 4 star hotel at that price. Also, the booking said breakfast included, but this was only the continental breakfast spread. Which was good, but it was a bit limited.

Nice loghut style accommodation, staff was excellent. very friendly.

Stayed in February 2023

could have done with air conditioning - was very warm in the bedroom

quiet, spacious, clean, well maintained

Stayed in January 2023

NOT a suite, however. Coffee minimal. Still nice.

Well appointed. Great common area. Massive billiards! BIG rooms.

Stayed in January 2023

Stayed for three nights and the room was not serviced once, also had to request fresh towels daily.

Great room and facilities, friendly staff were very helpful, close to town but not too close to be surrounded by tourists.

Stayed in November 2022

It was exactly as advertised

The room was spacious compared to similar properties

Stayed in November 2022