620 Pablo Ocampo Street, Malate, 1004 Manila, Philippines
Based on 135 hotel reviews
7.2Cleanliness
7.5
Comfort
7.5
Location
8.0
Facilities
6.9
Staff
8.8
Value for money
7.4
Free Wifi
7.4
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: August 25, 2025
Josephine
PhilippinesThe wifi connection is weak in certain areas. The toilet fixtures need to be replaced - black and yellow stains give it an unclean look. The television in the suite is not Smart TV.
Value for money. The 2 Bedroom suite was just nice for a family of 4. The location is nearby public transport - LRT1, jeepney and cabs.
Stayed in August 2025
Reviewed: August 12, 2025
Jhorinda
PhilippinesNoise from the kitchen
Good staff
Stayed in August 2025
Reviewed: April 4, 2025
Sarah
United KingdomRoom needed renovation & new air-conditioning. Location not great but only stayed as getting an early flight, 20min from Airport.
Reception area was nice, we were given a small room on the 13th (top) floor. Hot & musty, very outdated, air-conditioning was poor & very noisy. Only staying one night, otherwise, we would have changed rooms. Staff were very nice & helpful. Located in a busy, noisy road.
Stayed in April 2025
Reviewed: March 27, 2025
Alain
FranceThe place was not as pleasant as before and the rooms need to be renovated. Some equipments are outdated - specially the bathroom. Helpful staff and good breakfast though. The location is good too. The hotel is ok for a short stay and the rate is correct
Stayed in February 2025
Reviewed: February 28, 2025
Hershey
QatarGreat location, nice pool, kid friendly. Staffs were nice.
Stayed in February 2025
Reviewed: February 28, 2025
Hershey
QatarBest location and the staffs were so nice.
Stayed in February 2025
Reviewed: February 16, 2025
Maria
CanadaWe used to work here so just want to visit again the hotel.
Stayed in January 2025
Reviewed: February 6, 2025
Eddie
United StatesAC, curtains are old. Bathroom not clean.
Orchid Garden need room UPGRADE!!
Stayed in February 2025
Reviewed: January 24, 2025
Carol
CanadaNo hot water for shower- that seems to be a theme in the philippines. But they offered to drive us to the airport for the hassle. Only one English cable station on TV
Staff were fantastic. Breakfast was great. Lots of options.
Stayed in January 2025
Reviewed: January 17, 2025
Quimpo
United KingdomStaff are friendly
Stayed in January 2025
Reviewed: January 15, 2025
Indra
PhilippinesThe wifi's connection was ubstable. The TV in the family room could be a bit bigger, and could use an update too for online streaming. Nevertheless, everything else was good. Walls are a bit thin, you could hear the doors creaking in the other room, and moving furniture upstairs, not the conversations tho, if you're curious. The AC was a bit loud too. In general, it wasn't really bothersome for us.
I like that they have a family room option for 5! especially for a family who likes staying together in one room. Food was good. Very homey and simple. Recommended for families who would only sleep in one place and explore around Manila all day. The staff, very accommodating and kind. 💖
Stayed in January 2025
Reviewed: December 31, 2024
Sebastian
PhilippinesParking space is limited
Stayed in December 2024
Reviewed: December 29, 2024
Amziah
United StatesThey hotel failed to inform the visitor that the presidential suite has extra stairs to access it.
The staff and breakfast.
Stayed in December 2024
Reviewed: October 27, 2024
Judy
SingaporeThe property was well-maintained. It must’ve been gorgeous during its heyday but the design is already outdated.
The staff. They were very attentive and courteous.
Stayed in October 2024
Reviewed: October 23, 2024
Evangeline
JapanEstablishment was clean … staff’s excellent Always assisting in all aspects
Stayed in October 2024
Reviewed: September 30, 2024
Turnbull
PhilippinesLimited parking, vehicles have to be shuffled around to get your car out at times.
Room size was very good, bathroom also better than expected.
Stayed in September 2024
Reviewed: September 21, 2024
Au
PhilippinesThe place
Stayed in September 2024
Reviewed: August 31, 2024
Marilyn
CanadaThe place is very outdated. The linens look dirty because they are already discolored. There is no microwave in the room. The parking area is too small and the area near the hotel location is not well illuminated at night.
The staff are very friendly and accommodating. The room is big and my family of 5 fits comfortably in the room. My kids had their own beds and there is a separate room for the master's bed.
Stayed in August 2024
Reviewed: August 13, 2024
Gonzalez
PhilippinesUpon entering the room it smells really foul like coming from the drainage.
Very spacious
Stayed in August 2024
Reviewed: August 10, 2024
Joshua
PhilippinesThe TV isn’t working that much, I had to go infront of it and click harder the remote so that I can switch channel. I hope they can add youtube or netflix, too.
Everything from the location, to the wifi, and the room. I didn’t much enjoy my stay ‘cause I was busy with my graduation. But would definitely stay again.
Stayed in July 2024
Reviewed: August 6, 2024
Karen
PhilippinesThe wifi is so bad, some of the appliances are not working properly like the microwave and heater, sometimes the toilet is not flushing properlu
The big rooms, cold aircon, the staffs are accommodating
Stayed in July 2024
Reviewed: July 24, 2024
Ihssane
QatarThe only thing I didn’t like is the fact they don’t provide hand towels, and the fact that you have to pay for extra bath towel
The suite was nice, clean but I have to say the staff were the diamond of it all. They were all so nice and helpful. Great experience
Stayed in July 2024
Reviewed: May 23, 2024
Michael
AustraliaInternet, room cleaning,
Stayed in April 2024
Reviewed: March 30, 2024
Christine
JapanI heard voices talking and screaming from the corridor while having rest in my room. I asked for a wake up call at 1am, but did not receive one. The tv was unplugged so I needed assistance which the hotel immediately responded. I saw guests at the lobby while one of the children lying down on the couch, so unethical! No newspapers available.
The staff are efficient and friendly. The cafe served good and reasonable-priced food. I was assisted to get a car through Grab.
Stayed in March 2024
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