tooth patste suppy was too small.

Stayed in October 2023

It felt very homely and nice

Stayed in August 2023

The steakhouse

The staff were extremely nice and helpful

Stayed in May 2023

Shower took a long time to get warm when we stayed there but was good in the other room we had when we first arrived, the bed is great so if you have back ache it will cure it

It’s conveniently located for night life and has a great pool staff always greet you with a happy face

Stayed in June 2023

reception staff can be overworked

great hotel pool is excellent very clean and Larry the security man is welcoming and the best

Stayed in April 2023

Not easy to pick on anything

Feels like new rooms delicately furnished. Spacious, with a nice view. Clean

Stayed in January 2023

Very small elevator Lighting layout needs improvement. Too much stuff in the refrigerator taking away space from the things I want to put in myself.

Nice pool.Nice size balcony to view the outside.Helpful staff.

Stayed in December 2022

Roof top Bar and pool area closed but not advised, Steak House expensive and not value for money..

Good modern rooms, location, parking availability..

Stayed in August 2022

The only thing was the large refrigerator in its wooden casing on a wooden floor: The refrigerator is crazy loud when its coolant turns on frequently. You can hear the huge buzzing even when walking from the elevator to the room! I don't fault the hotel for this, but they may try to find ways to muffle this a bit, since light sleepers or people with sensitive ears may find it quite annoying (which I did). But this turned out to be a regular minor issue rather than a big issue. Overall, I had a great stay and will definitely go back for convenient chill holidays in the future!

I have to say, this hotel is very well managed and provides a great short term stay. The staff are all extremely courteous, respectful and professional in all of the areas (front desk, restaurant, pool, and housekeeping). A few minor things came up during my stay, but the staff responded politely and immediately took care of them. The hotel is very quiet, especially on the back poolside, even though it's just one minute from the main street. The pool area is exceptional, great for chilling with a coffee in the morning, a swim early afternoon, or anytime. The restaurant is one of the better ones in the area, especially for burgers and steaks. The balcony had a great view. My room was large with a sofa (not very comfortable, so I didn't use it as much as expected), really nice decor and well maintained, and large refrigerator. I would probably go for a smaller room without sofa next time (but still overlooking the pool). I don't regard the hotel as budget, as the price is a bit high for the overall surrounding environment, but many Ph hotels are like that, unfortunately. I requested a non-smoking room, and the hotel kindly arranged for that, but note that for a non-smoking room, you will be presented with a policy stating that you could be fined P25,000 if the staff discovers that smoking took place in your non-smoking room (so you/visitors need to go outside or to pool area if you do smoke). But I appreciated this attention to detail by the hotel management and staff, which I find to be far above average!

Stayed in August 2022

No problems at all.

The hotel staff are beyond friendly and helpful. The staff are always smiling and welcoming to all. The security bent over backwards to make sure I was safe. Also, the location is right next to the nightlife, dining and shopping needs. I will be back again when I visit the Philippines!!!

Stayed in April 2024

I reserved 2 non-smoking economy deluxe rooms and requested adjacent or at least same floor rooms 9 days ahead of my stay. They confirmed approval of my request day before and so I was expecting such, given that the two-day non-cancellation policy already applied. I found out upon checking in that they were giving me rooms on separate floors AND one room was suddenly a smoking room. Definitely not what I signed up for :( (rant warning) It took a very lengthy and stressful discussion as we were going in circles. As politely as I could, I insisted I wanted to at least get what I ordered or be able to cancel without being charged. A booking IS a contract and I certainly wasn't the one who broke the contract. I was asking for accountability from them since it wasn't my fault that they gave away my room or they didn't have available non-smoking rooms in the first place. Why did they offer and accept via Booking.com if they won't be honoring it? They said I can no longer cancel since it was booked at Booking.com and that if I cancelled, they'd be the ones to pay for the booking. They were insisting that I take what they had at that time or they can give me same-floor non-smoking rooms but that I had to pay extra since the next available room was a bit bigger than economy deluxe. Very foot-in-the-door. It wasn't what I signed up for and felt like I was being scammed :( Eventually after further discussion they gave me the same-floor, non-smoking rooms with the one bigger room at no additional cost. I am grateful that they finally tried to take accountability but the stress of the whole situation was definitely not worth it. Also a tip to those looking to stay here: the location is very accessible and near many establishments. Just a heads up that it's right inside a red light district.

The room was a good size, AC was working well.

Stayed in March 2023

Ther was no hot water at all.

location is better

Stayed in March 2023

more local dishes are required on the menu as the menu is "meat driven" mostly with very limited local dishes offered.

Room Service ( food ) was quick & well prepared although I thought the coleslaw could have been a bigger portion. staff were super attentive . I like that access to the hotel was controlled as the hotel is in close proximity to the (in)famous Walking Street. I likd that the quality of the hotel actually "caught me by surprise" and after many years traveling to the Phillpines I am sorry i did not find this GEM of an HOTEL sooner.

Stayed in March 2023

Am excellent choice went staying in Angeles. Clean, attractive, great staff, great location

Stayed in December 2022

..The staff must to be more flexible! Must to think fast, do not lose time of customers. Must to make the system easier.

Clean rooms, small nice gym, good food, nice guys on the parking, location close to walking street.

Stayed in October 2022

I cannot think of anything I did not like about it when I was in the hotel it did not even seem like I was in Angeles city it seemed like I was at the resort I am very pleased and will return to Queen's hotel

The staff were very friendly and courteous helpful and always smiling constantly I felt very safe and comfortable there

Stayed in October 2022

I was very disappointed with the shower, no hot water. The bed was very hard & uncomfortable.

Stayed in August 2022

breakfast was not very good

location, good value, great steaks

Stayed in April 2022

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in April 2023

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Stayed in April 2023

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in November 2022

There are no comments available for this review

Stayed in October 2022