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  5. Reviews of Hotel Artus - Old Town

Reviews of Hotel Artus - Old Town This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Piwna 36/39, 80-831 Gdańsk, Poland

#67 of 120 hotels in Gdańsk

Guests' Choice

Review Score

Based on 375 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.7

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    9.0
    A perfect boutique, personal kind of place.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Leaving

    Perfect location. Very efficient, friendly and helpful staff. Lovely breakfast. An overall welcoming and relaxing feeling

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    Would nice to have an English channel on the TV, and milk for tea and coffee in room.

    Perfect location, would definitely recommend

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    A Well Located Hotel
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Super helpful and friendly staff in a clean and comfortable hotel. The hotel is exceptionally well situated for the Old Town.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Pleasant stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Good breakfast, very clean facilities, polite and helpful staff, great location with lots of bars and restaurants nearby

    Stayed in February 2024

  • Reviewed: April 13, 2024

    10
    Great place to stay in Gdansk
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and very clean. Everything in your room for a perfect city break. Friendly staff . Highly recommend

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Another great stay at the Artus !!
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 1 night

    Nothing.

    Great location !!

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Great location at a great price
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    The internet did not work that great and either slow or not available, so I ended up needing to use my own WiFi most of the time.

    The room was a good size for one person (I booked a single room), and the location was fantastic. It was near many attractions, restaurants, and shops. The bathroom was not very big, but was fine for me, and there was plenty of hot water and good water pressure. I liked that there was bottled water and a kettle for coffee/tea. The breakfast was nice, with a good variety of food.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    I very much enjoyed my stay.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    A bit noisy during the evening and night from outside. Hangers in wardrobe were a bit difficult to get loose.

    The staff was informative and helpful. The sauna was relaxing and clean. It was central so walking distances to shops and restaurants were short.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Cozy hotel right in the centre of Gdansk
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    Nothing in particular. Everything was fine.

    Stylish hotel right in the centre of Gdansk. Clean and cozy room with everything you need. Lovely breakfast with ham, cheese, eggs and sweets. There are restaurants, cafes and supermarkets at the door. You are right at the historic centre and the train station is a 10-minute walk away.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    When we came back to go to bed, the lift was no longer working and had to use the stairs, although we could gain access to the room, there was no electricity in the room, when husband went to reception he was offered candles but refused as felt they were a fire hazard so used our phone torches instead, electricity was on elsewhere and came back on in our room by the morning, guess we were just unlucky

    Very central, stored luggage until we were ready to collect. Bed very comfortable . As we were not arriving till late, it was great to have 24hr reception.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Quaint hotel very near the old town
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    It was sometimes difficult to locate staff but generally it was fine.

    The location was fantastic as it is very near the main historic part of the city. It was easy to walk to most of the places we wanted to visit and to meet up with our various tour guides. I would recommend this hotel to people visiting the city as its affordable and comfortable.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Lovely place to stay - staff amazing
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Nothing. Everything was perfect. Would stay again.

    Lovely room and very clean. Beds were exceptionally comfortable. Location was central and quiet, despite the church being close. Breakfast was amazing - a wonderful selection and varied daily.

    Stayed in February 2024

  • Reviewed: March 4, 2024

    8.0
    Shopping trip
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant in the hotell is not so good than earlier restaurant.

    Location is perfect

    Stayed in December 2023

  • Reviewed: March 2, 2024

    8.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I found a trash in the room. The sink was liking and not closing. I also recommend fully closing your windows because the people outside are really loud. Also, at 7:00 AM, the church starts to ring the bells, which is very loud.

    Great location. Tasty breakfast. Big bathroom .

    Stayed in March 2024

  • Reviewed: February 27, 2024

    10
    Perfect stay in the very heart of Gdansk !!
    • Leisure trip
    • Solo traveler
    • Comfort Double or Twin Room
    • Stayed 1 night

    Honestly, ... nothing !!

    Great location in the very heart of the old city, large/spacious/confortable room and bathroom. Friendly staff at the counter. Great ratio quality/price.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    Small and good hotel in the very centre, good value for money.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Churchbells from Maria church are easily heard into the room once an hour (luckily only daytime, not nighttime). But at night sometimes many people party and walk shouting so it could be heard too, but in a lively town you need to get used to some voices. Inside hotel or from other rooms or corridors no voices could be heard.

    Breadfast was good and with wide selection. Breakfast was served 7:30-10:30 o´clock but we got it a bit earliear, as we had an early flight. The room was cozy and warm enough (we were in February). The hotel was recently renovated. -10% discount in hotels own restaurant (unfortunately we ate elsewhere on our walking tour). Just 100 meters to the statue of Neptune. A small shop "Zabka" on the otherside of street provides everything needed and open also in the late hours until 23:00 o´clock. We will stay here next time too.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Guests should be ready to hear the sound of the bells from the Town hall tower every hour. Luckily, it was quiet at night

    Amazing window view

    Stayed in February 2024

  • Reviewed: January 12, 2024

    8.0
    Nice and cosy hotel in the heart of old town of Gdansk
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    -

    Small and cosy hotel in the heart of the city.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    7.0
    It was an ok stay.but would not stay here again.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    Bathroom was outdated, shower was tight, lighting in bathroom was not best. The bed was ok, but the pillows were awful. There was no side table to place glass or phone. Too much curtains so little sunlight or daylight can enter. Restaurant was expensive. Breakfast was low quality.

    Location, staff.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    10
    Lovely hotel, fantastic location. ❤️
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A fridge in the room would have been nice, I can see there is a space for it, but it looks like they took it away.

    Fantastic location in the centre of old town. Friendly staff, nice clean room, warm with a lovely comfortable bed. I would recommend and definitely stay here again.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    7.0
    An ok hotel, nothing extraordinary.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Nonexistent amenities, worn out towels, the thinnest comforter I've ever seen, heaters in the room barely working.

    Great location and a decent size room.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Although the location is beautiful, bear in mind it sits between the town hall and St Mary's Church, both of which have bells that chime! This added to the charm for me but others may not agree. Ear plugs are supplied in the room.

    Fantastic location right in the old town just a moments walk to some of the main attractions.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Noise but I guess this was a price for the premium location, the mattress too soft for my liking, no decaff tea/coffee available

    Great location, friendly staff, easy check in and check out, comfortable warm room

    Stayed in December 2023

Showing 1 - 25

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