Ciemna 13, Old Town, 31-053 Krakow, Poland
#151 of 269 hotels in Krakow
Guests' ChoiceBased on 331 hotel reviews
8.5Cleanliness
8.8
Comfort
8.6
Location
9.4
Facilities
8.4
Staff
9.3
Value for money
8.7
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Lisa
United KingdomNo toilet facilities in restaurant or reception areas
Very clean & spacious. Great location.
Stayed in May 2024
Reviewed: May 5, 2024
Ashley
United KingdomNothing to dislike..
Excellent location... Helpful staff but very subdued..but we enjoyed our stay... Would stay again...
Stayed in May 2024
Reviewed: April 29, 2024
Agnieszka
United KingdomClean tidy and close to the city attractions.
Stayed in April 2024
Reviewed: April 22, 2024
Terese
United KingdomHotel lobby and stairwell was dark and dingy
great location
Stayed in April 2024
Reviewed: April 12, 2024
Eric
United KingdomOnly 1 channel I could watch on tv bbc news
Everything room staff and breakfast very good.
Stayed in April 2024
Reviewed: March 19, 2024
Stacie
United KingdomThe property is quite dark inside but we were only there to sleep and that didn’t bother us for how well priced the stay was.
The property location was great it was around the corner from restaurants, bars and street food venues. The rooms were clean, had tea and coffee facilities and the beds were very comfortable. The reception staff were very friendly and helped us at every opportunity, we had the breakfast one morning which was also lovely.
Stayed in March 2024
Reviewed: March 19, 2024
Apostolos
GreeceLocation, cleanliness, politeness of staff, excellent value for money
Stayed in March 2024
Reviewed: February 6, 2024
Michael
United KingdomMy bed was a little soft/needed a new mattress
Clean, good location, helpful and friendly staff, good value
Stayed in February 2024
Reviewed: January 17, 2024
Julia
SpainDark
Location
Stayed in January 2024
Reviewed: January 2, 2024
Adele
United KingdomNothing
Location
Stayed in January 2024
Reviewed: December 15, 2023
Lucie
United KingdomThe hairdryer wasn't very powerful but that's not the end of the world!
The staff were very friendly and helpful. The room was clean and comfortable and the location was about 20 mins from the main square. Lots of bars and eateries around too
Stayed in December 2023
Reviewed: December 3, 2023
Gary
United KingdomPrice of the breakfast
Getting beaten up by the shower
Stayed in November 2023
Reviewed: December 1, 2023
Amanda
United KingdomHot section was cold on the first morning
Range of choice,on the second morning was nice and fresh, breakfast pack on the last morning was excellent
Stayed in November 2023
Reviewed: November 22, 2023
Shirley
United KingdomIt had no bar, it would have been nice to have a drink in the evening. The lamp on my bedside table did not work & the socket was coming out of the wall. There was another lamp in the room.
It was calm & quiet. They had a locked room for luggage storage. Room service was excellent, it was so clean. The bed was comfortable. It was really good value for the money we paid.
Stayed in November 2023
Reviewed: November 16, 2023
Paul
United KingdomPerfect location and hotel was immaculate. Staff very friendly
Stayed in November 2023
Reviewed: November 12, 2023
Rachel
United KingdomLocation is perfect. The staff are very friendly and bend over backwards for you. Highly recommend this lovely hotel.
Stayed in November 2023
Reviewed: November 8, 2023
Sophie
United KingdomThe only thing that could be improved were the pillows but that’s being super critical, overall I wouldn’t complain about anything.
Perfect location, and amazing value for money
Stayed in November 2023
Reviewed: October 22, 2023
Judith
United KingdomNo hotel restaurant or bar
Location to sights and bars etc great
Stayed in October 2023
Reviewed: October 21, 2023
Ward
IrelandEverything was within walking distance great bars and restaurants nearby
Stayed in October 2023
Reviewed: October 7, 2023
Warren
PolandThe rooms are quiet small. I recommend staying on the upper floor. The lower floor rooms had no view or sun and felt dark. The upper level room I stayed in was bright and airy.
The location was fantastic. Quiet, yet right in the heart of the historic Jewish Quarter filled with wonderful restaurants, weekend markets and shops.
Stayed in October 2023
Reviewed: October 3, 2023
Mayra
MexicoDidn’t have wifi on the room
Very nice place and wonderful location
Stayed in September 2023
Reviewed: October 1, 2023
Magdalena
United Arab EmiratesRather small rooms, but very nice staff. Nothing to extraordinary, just right! Fabulous location.
Stayed in August 2023
Reviewed: September 30, 2023
Alla
UkraineNice, clean, very friendly staff. Good location
Stayed in September 2023
Reviewed: September 23, 2023
Michael
United KingdomOnly downside was hot food for breakfast being kept hotter, was only cold to Luke warm, due to being kept heated by tea tree candles.
Location was great in the Jewish quarters. Lots of bars and restaurants. Plenty to see and do. Walking distance to main square and Schindlers Factory annd many other attractions. About 30 mins. from airport. Hotel was very good. Room was clean and comfortable although view was looking into trees. Breakfast was good with a lot of variety, only downfall was hot food wasn’t very hot being kept in a food warmer with tea tree candles underneath. Would go back to Hotel, staff were lovely.
Stayed in September 2023
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