Check-in and out is in a separate building and for persons requiring elevator or assistance with luggage, the parking (around the corner and up the hill) is a bit inconvenient.

Excellent dinner a la carte in the restaurant. The duck leg with red cabbage was some of the best we've had in Poland. Staff were very kind and helpful, room was very clean and comfortable. The grounds are well maintained and very well kept.

Stayed in August 2025

Very comfortable rooms Excellent food Friendly staff.

Stayed in August 2025

The service in the restaurant is very slow.

Stayed in September 2024

Technically I can't say that I slept in the castle :D as the rooms are in the building next to the castle.

Well maintained, beautiful surroundings, great breakfast choice

Stayed in August 2024

The small fridge in the room wouldn’t work

Excellent location, historical atmosphere, great breakfast, fabulous swimming pool, jacuzzi and saunas

Stayed in August 2024

Changing rooms were surprisingly small and inadequate when the pool was so good, It's also difficult to walk to pool in robes because accomodation blocks may be seperate from the spa building. No robes in room. Children playground is out of sight from restaurant and other facilities so not easy to keep an eye on them if they want to go play. Room wasn't ready on arrival but we took advantage of spa while waiting so this actually worked out well.

Very nice swimming pool. Great for the kids. Buffet dinner is excellent. Lots of variety of very tasty food. Location is great in the middle of a pretty old town.

Stayed in July 2024

Car park was paid one

Facilities, its look, view and location

Stayed in July 2024

Restaurant where you can wait more than hour for your meal. WiFi which appears and disappears in the most unexpected moments, and mostly disappear.

Beautiful view on Wisła River and great-looking castle. You can feel like real knight in comfortable room with modern-medival style. Great location with big parking. Many options in breakfast. If you need to relax you can use swimmingpool, sauna or SPA inside the castle.

Stayed in August 2023

Quite crowded in the restaurant in rush hours, but guidance provided what times there are fewer guests in the restaurant.

Nice location, you stay almost in the castle :-).

Stayed in July 2023

Building assembly

Stayed in August 2023

The restaurant needs more staff.

Excellent

Stayed in July 2023

I can't really found anything

Awesome location. Great breakfast. Awesome facilities with a lot of history.

Stayed in April 2023

rooms and breakfast are not in main castle building. Reception is in main building so in einter you park in front of reception and then realizes that you must take baggagge walking under the snow to the other building…

+best breakfast ever: cooker, local food, fresh baked cakes, iogurts, hot food +big room +good dinner

Stayed in December 2022

If you want peace and quiet this hotel is great because Gniew is almost like a dead town. At least in November. During a day it's hard to find a living soul, even in the town square. Not really many places to go to.

Food and drinks very tasty. Staff exceptionally helpful in every aspect. Although SPA isn't open on Mondays, they made an exception especially for us.

Stayed in November 2022

No air conditioning in rooms.

Historical place with interesting background.

Stayed in August 2022

waitress only speaks Polish. Typical polish breakfast ( I missed some continental croissant etc). I was missing a flyer in foreigh languague about the historical background of the castle. At midnight a late-arrival guest entered into my locked bedroom while I was already sleeping( !!)

nice location, good food, nice pool, hot sauna

Stayed in April 2025

The shower head was broken, almost no water output

It was located at a resort

Stayed in October 2024

Lack of cooling system

Stayed in August 2024

Breakfast was huge disappointment. We came down at 10 - 1 hour before closing of breakfast and food was half gone. It left a very poor impression like we came too late to get proper variety. What was left was 3 sad tomatoes and really not many vegetables or cheeses. I saw there were waffles and Zapiekanki- so polish toast at the offer. Once asked the service if it will be available they just shrugged their shoulders and said I dont know its the kitchen who supplies. We sat there for about 30 mins and service was rather cleaning after than supplying food. Overall the reception desk service and restaurant service rather not welcoming. Short instructions barked under nose - they gave impression of being bothered in case asked. The bathroom facilities - like shower handle - rather old and malfunctioning

Great location and great historical value of the place. It was very nice since when we arrived we got free invitation to the bbq event. Additionally with the small fee we could join evening walk. Its great that SPA section operates until 11 pm evening and since 21 its adult time at spa. Overall nice complex just in the heart of the city nearby shops and restaurants

Stayed in April 2024

The restaurant - I ordered aperol spritz, I was brought something absolutely undrinkable with no bubbles at all. I asked what was it made of (because either there was no Prosecco inside or the bottle was obviously open for a couple of days and the bubbles were gone…) the waitress said she opened a new bottle of Prosecco for this drink. I asked her to make me another one with bubbles this time. She brought me another one made in the same glass (!) with addition of some (still) water. It was even more undrinkable especially for a drink that costs 25pln. My bf went inside to talk to the manager but was ignored by everyone as he didn’t speak polish and the staff didn’t speak (or want to) speak English. The manager finally came to our table and talked to me in polish. She said (obviosuly lying to my face) that the Prosecco bottle was freshly open. I asked her to bring it to me which she did. I tried to Prosecco and it was indeed sparkling. She then proceeded to make the drink in front of me (I’m leaving out the fact that she first put Prosecco in the glass, then aperol- which is heavier and hence kills the bubbles) and made me try it - this time it was fine. My question is why in the 4 star hotel’s restaurant I have to ask for a decent drink 3 times and why am I being lied to my face that the Prosecco bottle was the same each time when it was obviously not? This was very disappointing. This said, the food was really good even though overpriced.

Very nice and helpful personnel at the reception desk

Stayed in June 2023

crazy parents with unruly kids

location

Stayed in August 2022

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Stayed in August 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in August 2025