Loads of bugs and ditry. Our room had several things broken wardrobes, toilet seat, cupboards. We had a dust pan with no brush. Cleaner barely came and were given dirty looks when we asked for fresh towels.Rooms need an overhaul badly otherwise facilities are good but it’s cash only for food. Entertainment , staff and facilities were good. Tatoo parlour cafe shop on hotel grounds. Location is excellent and I would recommend here purely for the ideal location €4 taxi ride from both strips.

Stayed in August 2025

Nothing.

I have previously been to this hotel and enjoyed it. We stayed in one of the bubgalows that sleeps 8 people. We are a group of friends in our 40s. This bungalow is fantastic. It has 3 decent sized bedrooms, 2 of which are en suite. There is also another bathroom. There is a large communal living/ dining room/ kitchen. The kitchen is well equipped with a large fridge, oven, washing machine, and microwave. The beds are comfortable, and maids come every other day. The air con is great. The bungalow is tucked away on the periphery of the grounds, so its nice and quiet. Its a short stroll from the pool which is brilliant. Very large and the staff allow balls and inflatables so kids were able to enjoy themselves as i have previously been places that do not allow this. As a group of males we had no issues with the stag and hen parties at weekend but something for families to consider. The hotel will take a €100 deposit off each person on arrival and return it on check out provided all is ok with the accommodation. Its a 20 min walk to the old town and the beach. Taxis are about 8 euros, but ubers are very cheap. We went to vilamoura for 2 evenings, and an Uber was less than €10 andd it was a 25-minute trip.

Stayed in June 2025

The bungalow itself was very clean and cleaners did knock everyday but there was dead cock roaches along the corridor that were not cleaned up. Also the cleaners only provide toilet roll, towels and take rubbish they don't actually clean the room. I would also say this is quite a family hotel but some of the groups of stags were inappropriate and bad behaviour. But the staff did sort it in fairness.

The location is amazing. The facilities or having a shop, pool bar and a decent pool. The bungalow we stayed in was very spacious.

Stayed in June 2025

The entertainment in the hotel at night time was poor

Staff and very clean

Stayed in May 2025

Walking distance to all the main amenities. Staff were friendly and attentive. Facilities were good and it was enjoyable for all the family.

Stayed in May 2025

The reception area is BUSY all the time, check in was a nightmare, it took over 40 minutes. They have lots of large groups arriving and only two people available to assist. The hotel seems to cater for mainly hen & stag do's which wasn't an issue as they were all in good spirits and no trouble but the volume in the rooms was bordering on antisocial. When my neighbours were out, it was quiet with the exception of what seem to be a furniture moving tag team in the room above?! The pool had lots of sunbeds, some are free and some are not?! The bar area in the main building is tired. I travelled with a group of friends and their rooms were of a really low standard so I felt blessed to get the one I did as it definitely did not represent the norm, this hotel needs some major TLC. One friend even found she had additional guests staying with her (bed bugs under her pillow) which she quickly evicted and did not find any others. This is NOT a 4 star, is it even 3? I don't know? The photos on-line are extremely misleading with regards to the condition of the rooms sadly.

It was clear to see that my room had been upgraded to an extent and for that I was soooooooo thankful, the bed was big and the shower was actually brilliant. The room was clean and the lady who came to clean and exchange towels was lovely and helpful. The pool area was good enough and the pool bar was good too but ONLY accepts cash, however, there is a cash machine on site as well as many other amenities I have never seen elsewhere. I did not make use of any of them but there was a cafe, a tattoo parlour, a gift shop, a shop selling weed, a beauticians and a Spa supermarket which in fairness had everything you could want. My stay was fine but would I recommend this hotel? No. It's not a 4 star hotel, maybe back in it's heyday it was but it has been neglected somewhat which is a shame because it could be lovely if the owners wanted it to be. If you want somewhere cheap and cheerful with no frills then this is your spot but if you actually want 4 star, avoid this one!

Stayed in May 2025

however, more sunbeds are needed. People putting down towels early in the morning and not using them all day and staff not actioning this. Other sunbeds available but at a charge, the hotel should not be charging for sunbeds in this type of hotel. Rooms were very dated and in need of upgrading. Also some attention needed with basic cleaning the rooms were dusty and bedclothes looked very tired and worn. Furniture was dated and past its sell by date. This is avery noisy hotel, I had to complain on our first night as there was so much noise from an upstaris room, there is no soundproofing. Definitely not a four star.

The hotel is in a great location, the pool area of the hotel is great. Near to the old town and the strip. Some nice places to eat in the vicinity.

Stayed in April 2025

Nothing

Everything

Stayed in April 2025

No hairdryer in the room, went to reception to rent one and they had all been rented out. Had wet hair and couldn’t dry it to go out.

Location

Stayed in March 2025

Location good

Stayed in April 2025

The room was great and the shower was amazing. But a lot of the lights didn't work in the room and there initially wasn't enough towels in the room for us

Stayed in March 2025

The bungalow needs some work doing the floors were broken and uneven the doors were stiff to open and close. Bathrooms were clean but dated toilet seats broken and issues with hot water. The swimming pool was murky and the floor has an uneven matt on it

The location is great in the middle between the old town and the strip. The hotel reception is big and looks nice staff were friendly.

Stayed in March 2025

No it was fine

Location..facilities

Stayed in March 2025

Staff at reception

Clean room, Location

Stayed in January 2025

They did no have a fitness center as they claim, is is just a space rented to a external gym company. It would have been nice for the hotel to have a agreement with the gym in a way that hotel clients could pay directly to the hotel to have access to the gym

Stayed in February 2025

The place needs a bit of a update a renovation is necessary

It was good, lots of choices, staff very nice

Stayed in January 2025

Central location plenty of room

Stayed in November 2024

Hotels ok but our location was facing the roads the noise from the Roses very naughty noisy and overnight people were sitting outside to fall and three o'clock in the morning keeping us away residents of the hotel

Stayed in October 2024

The bungalow was cold I was frozen at night there are heaters in the rooms The floors were broken and dirty definitely not suitable for toddlers The kitchenette was very handy but all the cups and cooking utensils hand to be cleaned before use they were dirty The hotel needs to do something about cars coming into the driveway they came in at such speed and there are a lot of children around the hotel one of the cars crashed into the roundabout at such a speed he burst his tire and damaged the bricks it’s not a very big space for them to even drive at those speeds road bumps would really help here The beds were very hard not comfortable at all can’t say I had a great sleep for the four nights

Great location the disco was brilliant for the kids but started a little late 20:30 could start a little earlier would be better at 19:30 The pool was nice and very convenient from the bungalow apartments and it had a nice bar Kitchenette in the bungalow was very handy Shop was handy on sight Very easy to get an Uber

Stayed in October 2024

great place to stay , yeah it's abit dated but very clean

Stayed in September 2024

Very questionable maintenance standards. Cupboards on the verge of collapse, potentially unsafe for children. Shower leaked as seals to the shower heads had degraded. Floor in main lounge was coming apart. "Sofa Bed" whilst we didnt need to use, did not look fit for a comfortable sleep if required to be used.

Large grounds and complex, was in a suitable location. Villa was big and spacious. Pool is large, unheated and salt-water.

Stayed in October 2024

Needs updating. Very shabby furniture and flooring. Pool areas very tired and worn.

Central position.

Stayed in October 2024

Shortage of umbrellas at pool, rooms very dated

Location, comfortable bed

Stayed in September 2024

Ask someone who goes there every single year and books out the bungalows i’m very disappointed that no maintenance has been done and every year that me and my family go we always find faults but this year it was too much the floorboards were broken. The fridge wasn’t working properly. The toilet seats were broken and to top it off. There was ants in the bathroom and in the room.

That it’s spacious and fits enough for family.

Stayed in August 2024