Hair hanging from the hotel hair dryer in the washroom

Room 108, comfortable, neat and spacious, location is topnotch, 5 minutes walk to Rossio train station, 7 minutes walk to the river, public local transportation stops close by.

Stayed in August 2025

Nothing, all has been more than l expected

The location, the cleanliness of the room & most of all the friendly & efficiency of the staff. Especially as l had to stay an extra night, then l have transferred to Rossio Plaza for another 2 nights due to the Air Canada dispute. I am about to go downstairs to see if l can stay at least another 2 nights, depending on when l can get a flight back to Toronto. My time & experiences in Lisbon have been wonderful. I can’t fault anything

Stayed in August 2025

Air con wasn’t great in the mansard rooms

Very central and the port and cakes were a nice treat. Would recommend

Stayed in August 2025

No tea making facility or shampoo.

Location and staff fabulous . Very comfortable . Very helpful staff.

Stayed in August 2025

The official website wasn’t working so I had a hard time booking.

The hotel was in a quaint area, it’s a pedestrian only area and was close to the Rua Augusta , Praca de Comercio and the Rossio Square. Had lots of opportunities to explore the area. Food places were everywhere, shopping stores were around too. Although as a person with reduced mobility, Lisbon is quite challenging, I think I’d stay here again next time.

Stayed in July 2025

It would be nice to have a microwave in the room.

We had an exceptional stay. The room was very clean and the windows were very thick so they blocked out noise from the street. Housekeeping was able to provide a mattress topper so our bedding was more comfortable. Overall, the hotel was in a central location so it was very easy to travel around. I also truly appreciated the staff, they were phenomenal at check-in and they even provided a birthday cake for me to make my stay extra special.

Stayed in July 2025

Very hard bed which was uncomfortable. It was very noisy at night with music from outside until nearly midnight.

Great location, loved the pastel de nata and port that was offered in reception. Lovely room.

Stayed in June 2025

The staff were very helpful

Stayed in June 2025

Central to everything

Stayed in June 2025

The staff was awesome. The hotel was awesome and location was awesome. Super happy with the place 🙂

Stayed in June 2025

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Location, staff

Stayed in May 2025

The location is excellent and the staff did everything possible to make sure our stay was comfortable. We found the room very warm despite being winter but the manager had an air conditioning unit delivered to our room!

Stayed in February 2025

Nothing

Front desk staff were phenomenal - always helpful and friendly. During two mornings of our 3-day stay, they had “breakfast boxes” done up for us because we had to leave the hotel (to go on side-trips) prior to the breakfast room opening. This involved four breakfast boxes on two days (as there were four of us). When we asked for information, they would even go out into the street to give us directions. They all could not have been nicer or more helpful. Another lovely thing was they brought up a lovely cake to welcome us back as we had stayed there two years ago! The rooms, the lobby, and hallways were all clean, comfortable, and impeccable.

Stayed in April 2025

Bath was large and the shower was fine. Room was a little small and not much of a view. A fair amount of street noise from down below in the late evening.

Staff was friendly and attentive. Located near the water in the middle of the pedestrian shopping area of the old town. Close to shops, restaurants, public transportation. Loved the complimentary glasses of port in the lobby.

Stayed in April 2025

Great location, extremely polite and friendly staff, superior service, and excellent cleanliness. The rooms are spacious and well-equipped, making the stay very comfortable. The breakfast was delicious, with a great variety of options. The atmosphere is cozy, and the attention to detail is impressive.

Stayed in March 2025

Bit of noise at night but did not disturb us.

Central position and small

Stayed in February 2025

-

Nice room, good breakfast, great location!

Stayed in February 2025

All good.

Breakfast was excellent with cooked and fresh selection of foods that included hams, cheeses, breads, fruit, scrambled eggs and bacon etc.

Stayed in February 2025

Hotel and location excellent

Stayed in January 2025

none

The room was just the right size. The bed was comfortable. Bathroom was clean with toiletries. Substantial breakfast buffet. Nice location. Nice boutique hotel. Will stay again if I get the chance to return to Lisbon. Will surely recommend to friends. Staff were very courteous, friendly and accommodating!

Stayed in November 2024

Super friendly staff at breakfast

Stayed in November 2024

Nothing

Everything

Stayed in November 2024

Nothing

It's a very beautiful place! I was here for my birthday and they have gave me a cake with a paper written the congratulations.

Stayed in September 2024

you can’t get to the hotel by car

perfect location, clean, great service, very good breakfast

Stayed in October 2024