Rua Gaspar Barreiros, 3510-032 Viseu, Portugal
#15 of 19 hotels in Viseu
Guests' ChoiceBased on 139 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
9.3
Facilities
7.8
Staff
8.8
Value for money
7.6
Free Wifi
7.9
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End of dialog contentReviewed: August 19, 2025
Jorge
PortugalVery
All good
Stayed in July 2025
Reviewed: August 6, 2025
Jorge
PortugalIt's a very Classical Hotel
Location is great, right in the city and close to all the landmarks.
Stayed in July 2025
Reviewed: July 28, 2025
Michael
United KingdomIt was a little tired and it was a fair walk into the centre of the city, it was OK for us but anyone with mobility issue might have a problem.
The hotel was in a relatively quiet part of town and had plenty of parking
Stayed in June 2025
Reviewed: July 4, 2025
Lesley-jane
United KingdomGreat location for sightseeing in VISEU. Comfortable and well equipped room with balcony. Lovely pool area and gardens. Convenient on site parking. Good breakfast selection for hotel of this size.
Stayed in July 2025
Reviewed: May 29, 2025
Simon
United KingdomThe SPA was a little disappointing. Sauna and steam room have to be pre-booked. Gave the required notice and went down - both stone-cold. Still like that when we left the pool an hour later. Staff didn't know what had happened.
Great location for walking into the old town, plenty of parking which is just as well as there is nowhere else to park. Breakfast and room were both excellent.
Stayed in May 2025
Reviewed: May 17, 2025
Michel
CanadaWe didn’t gave a perfect note because the bathroom is a little bit outdated, but it did the job.
Everything was perfect, located near the historic centre, friendly staff, nice room with all the accommodations and a really good extensive breakfast (included).
Stayed in May 2025
Reviewed: May 11, 2025
Richard
SpainLocation was excellent, right in the centre of town and close to all the tourist sights and local attractions.
Stayed in April 2025
Reviewed: May 11, 2025
Viacheslav
Israelour room was close to the elevator. It destroyed the night. It was so noisy. Besides, the soundproofing is bad. You hear your neighbors.
locations, cleaning, breakfast, staff.
Stayed in May 2025
Reviewed: April 30, 2025
Mandy
United StatesWe ate dinner there first night; honestly didn’t care for the cod, overcooked. Two bed room very small Closet hard to access with door
Bartender was super nice Our Rooms were attached Free parking Breakfast spread and staff were fine
Stayed in April 2025
Reviewed: April 19, 2025
Ana
CanadaCarpets on 2nd floor are old and lifting, causing tripping hazard. Washrooms need some updating.
Good location, some recent renovations.
Stayed in April 2025
Reviewed: April 7, 2025
Marcelo
PortugalThe room was okay, was expecting something a bit more modern, some of the lamps in the room weren't working, but we made due. The bathroom is outdated, but clean nonetheless. The AC didn't really cool down the room, had to open the window to be able to sleep.
Good views, amazing breakfast with plenty of options, quiet rooms.
Stayed in April 2025
Reviewed: April 7, 2025
Maria
PortugalAs a long time client of this hotel, without spa by the time I used to go there, found the spa just done to be able to say "the hotel has a spa". Definitely without care for the details as the hotel was done.
The location
Stayed in April 2025
Reviewed: March 5, 2025
Denise
IrelandWe didn't like that the space in the indoor swimming pool was tiny and the spa facilities were the same. The lighting in the room is very low but it didn't effect us as we weren't working.
We liked the room and the location a LOT. The beds were super comfortable and the bathroom was impeccably clean.
Stayed in March 2025
Reviewed: January 27, 2025
Carlos
United KingdomThe carpets on the corridors are a bit tired
Very nice staff Nice breakfast with plenty to choose from Rooms comfortable Location
Stayed in January 2025
Reviewed: December 26, 2024
Cátia
PortugalThe rooms are a little bit old and need some refresh. Breakfast could be better with more opciones of fruit and hot dishes.
Hotel is really nice and the staff is very friendly. The location is amazing.
Stayed in December 2024
Reviewed: December 22, 2024
Rui
United KingdomSpa area could be better, steam and sauna not working properly.
Breakfast waa great, bar and also all the staff very kind.
Stayed in December 2024
Reviewed: November 23, 2024
Rogerio
Brazilbathroom is a problem, in 2024 a Hotel like this can't still have this old kind of bathroom with this kind of bathtub
Stayed in November 2024
Reviewed: November 18, 2024
Jane
United KingdomFor me the bed was just too hard, I am a pretty sound sleeper and not particularly fussy but I found this bed so hard.
Great location, friendly staff and spacious room although a little tired but that’s reflected in the price. So not bad at all. Breakfast was a very good spread and was kept topped up right up to end of breakfast time.
Stayed in November 2024
Reviewed: October 7, 2024
John
AustraliaNothing
Good breakfast and good location for 1 night stay
Stayed in September 2024
Reviewed: October 4, 2024
Alan
United KingdomThe pool was cold!
Location was good, just a short walk into the old town which was spectacular. Plenty of bars and restaurants. The breakfast was amazing, all you could want and plenty of it. Parking outside the hotel.
Stayed in September 2024
Reviewed: September 5, 2024
Fernando
United StatesCarpet on 2nd floor halway
Staff was great , food was very good with great free breakfast
Stayed in September 2024
Reviewed: August 19, 2024
Olatz
SpainThe location and the swimming pools
Stayed in August 2024
Reviewed: August 12, 2024
Matt
United Kingdomnothing really, it was a nice stay
the breakfast was excellent, good spread of fruit, breads and cake. the pool was great for our son who had a great time in it, and the garden was really very pleasant. The room was a good size, clean and the bed was very comfortable. the hotel is quite large, but wasn't noisy. the location is excellent and there's a little tourist train that goes from the main square in front of the hotel which was cheap and enjoyable.
Stayed in August 2024
Reviewed: August 5, 2024
Leyla
PortugalWe didn't really like the breakfast, it wasn't very varied, some food didn't seem quite fresh
Good location, nice rooms
Stayed in July 2024
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