Central location, comfortable rooms and great bfast

Stayed in April 2024

central location, ease of check in and upgrade!

Stayed in April 2024

Hot Breakfast a little cold

Location was excellent

Stayed in April 2024

Unable to get on rooftop terrace bar/restaurant as always full and not permitted to reserve tables

Cleanliness, friendly staff, superb breakfast

Stayed in April 2024

There's nothing not to love here the customer service was excellent They looked after our bags and were so helpful.

This Hotel has everything, a great location right near the historic tram route, Two great bars hello rooftop great restaurants, comfortable clean rooms and provides a hearty breakfast.Will stay again next time in Lisbon

Stayed in April 2024

The bed was too hard for me. A coffee pot in the room would be better than a kettle

Breakfast was amazing, great selection of everything one would want. Your coffee was incredible. The hotel location was perfect. My fiancé and I were a little nervous about the strange people hanging out in the square across from the hotel..apparently migrants, they didn’t bother us. Our room was a good size, great big bathroom. Wish you had hair conditioner and body lotion. The kettle was good. We brought Floger’s coffee bags. It was good. even though we had breakfast included in our 5 night stay it’s nice to have coffee in the room. We ate one night at the Veranda Restaurant with spectacular views. Food and service were excellent. People at the hotel bar off the Lobby were so nice and accommodating.

Stayed in April 2024

The room did not seem really clean- the carpet had hairs- like pet hair- on it, bath towels were worn and had holes in them.staff were not super knowledgeable and gave us wrong advice on dinner(said no reservations allowed ) and timing to get to train station by taxi.

Fantastic location, corner room on upper level had nice views. Comfortable bed

Stayed in April 2024

The decor in the room was a bit outdated and not as impressive as the rest of the hotel decor.

Tomas at reception made us feel like VIP guests, he was great! We loved our stay and the rooftop is amazing!

Stayed in April 2024

Housekeeping didn't show up until 4:00 pm

The staff at the front desk were wonderful! The view from our balcony room was spectacular!

Stayed in April 2024

We book this hotel for our first trip to Lisbon, wanted something in the middle with easy access to old town and attractions. Location was perfect. Staff was incredibly helpful with recommendations. Our room was on 8th floor with balcony and view of the hills on Lisbon. Room was very clean and comfortable. Rooftop bar and Varanda restaurant a plus. Breakfest had plenty of choices and it was very good. Loved getting the welcome and good bye little bottle of wine . Did I mention welcome local drink per se? Overall, we loved our stay there.

Stayed in April 2024

Great location for walking to historic sites, shopping and restaurants. Lovely rooftop bar and excellent staff.

Stayed in April 2024

Air conditioning is so so and a little noisy.

Staff very friendly and helpful. Assisted us with all aspects of our stay. It is a very busy hotel but they always had time to help. Great breakfast buffet. Nice not to have to leave to find breakfast.

Stayed in April 2024

The rooftop bar is over the top expensive. Had we known, we would not have gone for drinks.

Loved the location of the property. It was so close to all the attractions we wanted to see. We walked everywhere! The hotel itself was nice as well. We were surprised with little perks such as a welcome drink and few discounts. The stay was very comfortable. The view from the rooftop bar is just beautiful! Staff was very kind. Overall thoroughly enjoyed our stay and would recommend!

Stayed in April 2024

The fact that we tried numerous times to get a table at the Rooftop bar and got nowhere. In my opinion, preference should be given to guests that actually stay in the hotel and not to the public. One of the main reasons we chose this hotel was the Rooftop bar. Room service was non existent.

We loved the location. We loved the spacious sunny balcony. The complimentary bottle of wine and Portuguese pastry was a nice touch. And front office staff were informative, efficient and friendly.

Stayed in April 2024

The rooftop bar was stunning but the service was extremely slow.

The location was perfect for visiting all of the attractions in Lisbon.

Stayed in April 2024

A little old

Very neat and tidy, best location possible

Stayed in April 2024

nothing, all good

room, roof top bar were excellent

Stayed in April 2024

Staff exceptional, nothing to much trouble.

Stayed in April 2024

everything about this hotel was perfect, location and staff

Stayed in April 2024

View for family rooms are limited. Shower head was broken and I had to DIY repair it myself.

Right in the middle of the most exciting part of Lisbon, near to many attractions and shopping streets. Staff service was excellent, and breakfast was good.

Stayed in April 2024

Non

Very kind and helpful staff, good location, excellent services.

Stayed in April 2024

Slow drains in bathroom but water pressure and temperature were excellent

Location in the heart of city but was still an oasis of calm and culture

Stayed in April 2024

All good

Arriving at the hotel was a joy. We arrived before the specified check in time but found our room to be ready. All the staff were very friendly and went out of their way to help and give information. The room we had was huge. Extremely clean with very comfortable beds. Excellent location for our stay. Very close to bars and restaurant's. Location was at the start/end point of the Route 28 tram which was very convenient. Taxi's were always outside and were very cheap to use. Finally, the concierge at the hotel, was the most helpful man on the planet!

Stayed in April 2024

Nothing

Location, Excellent staff, lovely rooms

Stayed in April 2024