Expensive for the value provided Outdated furniture AC not working property No Double bed available Kids pool not cleaned

Amazing staff Good breakfast Uniqueness

Stayed in August 2025

Cooked breakfast options very poor. Sloppy scrambled eggs and awful bacon. I suggest Chefs find out how bacon should be cooked. Worse still was the single cheapest toaster I have ever come across. Not only could it only do two pieces at a time (so long queues waiting to toast bread) but it did not lock down to toast the bread. Please buy a decent, new, four pieces toaster! Cost less than €200. Poor catering standards were unbelievable for such a beautiful hotel!

Pousada Group have outstanding hotels, but there is always a room for improvement

Stayed in July 2025

The grounds need some TLC . Red paving near pool bar coming up , uneven. Pool lining green and coming off in parts. In our balcony paint had peeled off in parts. Might seem small but this attention to detail makes a difference. For the price we expect more. There were too few staff and an absence of any manager on the ground. It makes it hard for the staff who were very nice but spread too thin. Evening meal was disappointing and overpriced for what was delivered. Breakfast was average. Cornflakes were stale. No kettle and tea and coffee in the room seems parsimonious. With some improvements this could be a really great place to stay.

Beautiful setting in an historic castle . Great views. Clean room.

Stayed in July 2025

Great place, spacious room and all the amenities needed. Friendly staff. Great pool and the location is perfect

Stayed in July 2025

Many doors locked, so couldn’t access all areas.

Stylish unique accommodation.

Stayed in June 2025

The restaurant main courses are slightly over priced.

Alcácer is a picturesque village near the coast. The hotel is built in the grounds of an old castle. My third floor room had a great westerly view of the rice fields and estuary. The swimming pool is excellent. The restaurant is pleasant even though the choice is limited.

Stayed in June 2025

The only minor downside was that the curtains in the room did not block out the morning light entirely, which caused us to wake up earlier than planned.

Stayed in May 2025

the check in employee was not very friendly and said she was having a bad day

The pool area and the history of the castle

Stayed in May 2025

Beautiful pousada on top of the hill. Spacious rooms with a very comfortable bed and pillows. The grounds and inside all very well maintained. Soft big towels and wonderful breakfast buffet. Staff extremely friendly. We were allowed to put our bicycles in the church so they were safely stored there.

Stayed in May 2025

Great location

Stayed in May 2025

The property is not well maintained (great potential but you just notice it is not in good shape). Low investment. Some staff good others very bad (for instance in breakfast if we wanted to go to the tables outside we needed to move things ourselves, they did not help and looked at us in strange way…). The price is not that far from other hotels from same group to justify this difference of standard

Is a nice place in a castle. The rooms are big and comfortable. Breakfast is ok.

Stayed in April 2025

Nothing

Imaginative conservation combined with up to date facilities.

Stayed in March 2025

Amazing setting and ambiance, an ancient convent inside a castle on top of the hill, beautiful views across the Rio Sado and the ricefields. The hotel is tastefully decorated, evocative of its medieval history and features several inviting nooks to relax with a book or enjoy a drink. Great quality buffet breakfast. Pool not in use.

Stayed in March 2025

More options for food in the restaurant

Well preserved, charming.

Stayed in March 2025

The hike back up the hill after we went to eat for din din. Should have driven. The chairs in the room were a bit used.

Ambiance of the hotel built within the castle, using some of the original castle walls. The staff on site was exemplary. The beds were great. Loved the fireplace fire at night, with a cold drink. Das gut.

Stayed in December 2024

The bathroom was a little cramped and dated and needed some repairs.

Beautiful, historical building which has been thoughtfully repurposed as a hotel. The staff are extremely welcoming and friendly. The bedroom was spacious and the bed was very comfortable. Dinner and breakfast were very good.

Stayed in October 2024

Good

Stayed in September 2024

Do descanso do sossego

Stayed in September 2024

The lighting was very poor in the public lounge, not at all welcoming.The bar was never staffed, and we had to keep ringing the reception.They had no ice for the drinks on one occasion. I felt the whole place lacked finesse, which you would expect from a 4 star hotel.

The room was spacious,clean, and a lovely comfortable bed. It had a great view from the balcony and was convenient for the town and surrounding area. The Pousada being of great historical interest was a real find, we enjoyed the Museum underneath. The breakfast was good with a lot of choice. We did not eat in the restaurant.

Stayed in September 2024

Room was comfortable, however spring mattresses are a bit dated for our taste.

Pousada do castelo is very well located. Just a short walk from the top of the hill to the villa’s centre. The halls are amazing and every corner is filled with history.

Stayed in August 2024

The view

Stayed in August 2024

Weekend mornings were a bit chaotic for breakfast. Took quite a long time to get done with it. Perhaps more staff for the extra guests on holidays would help. Monday was sooo much better!

Room and bathroom were HUGE....Real castle size! Comfortable bed and nice views from the tallest spot in town. We chose this stay, to be near Comporta beaches, and the 20 minutes ride back and forth were worthwhile. Good, clean room and breakfast included for a very fair price!

Stayed in July 2024

Wished the staff were more friendly.

Location! The Pousada was beautifully restored. Authentic feeling and great views!

Stayed in June 2024

Great location driving south. Very nice hotel with all the facilities you need. Built to complement the historic surroundings.

Stayed in June 2024