Good breakfast Great location

Stayed in August 2025

Restaurant and bar closed because they are unable to recruit able and qualified staff

staff shortages meant limited breakfasts. They did what they could

Stayed in May 2025

Any conversation in the adjacent room could be easily heard.

The Location, style of the hotel, overall well maintained. The staff was very friendly

Stayed in July 2025

In a castle grounds and it takes a long time through very narrow lanes to get to the hotel. Exit not well signposted. Breakfast poor for a pousada

The views

Stayed in July 2025

The air con did not work

We were the only people staying the first night. So the restaurant was closed at night and the breakfast was limited and disappointing. The following morning was much better.

Stayed in July 2025

The facility is in desperate need of some renovations and love. It was apparently built in the 1950's or 60's, and it shows. The air conditioning was inefficient. It took 24 hours to finally cool the room to an acceptable maybe 24° C., while the thermostat was set at 16°. Luckily, the first night was extremely windy, so we slept with the balcony door open for a while. The hair dryer is an ugly, clunky box with a hose reminiscent of that on a vacuum cleaner, and was repaired with tape. Given the nightly rate and the name Pestana with a reputation to uphold, I thought it extremely disappointing.

The location inside the walled city was unbeatable, easy walk to shops and restaurants. The views from this pousada are amazingly beautiful. The staff could not be nicer, helpful, friendly, and dedicated to pleasing the guests. The bed was very comfortable. The bathroom had a tub/shower combo, nice vanity, toilet, and bidet.

Stayed in July 2025

The location and the view from the balcony room was fantastic. Staying within the old walled city was a treat as we got to experience walking about in the quiet evening. The view was fabulous. I found the room to be smaller than expected and the balcony a bit basic and dusty for a high-end hotel. The staff were all kind and helpful. We stayed two nights to enjoy a day break during our Camino.

Stayed in May 2025

Some of the electrics are a little on the old side in the rooms. The breakfast buffet was generally good but I missed natural yoghurt as all those on display had sugar added. The bar is a little expensive, but you are paying for that amazing view.

A stunning setting overlooking the river miño and Tui on the Spanish side. Rooms are comfortable and large with plenty of storage. Breakfast was included, unlike Spanish paradores, and was a good buffet.

Stayed in May 2025

No F&B or bar or room service in the evening, do not disturb signs etc

Location, kind, attentive/efficient staff

Stayed in March 2025

This hotel is dated, things were chipped and scratched. For the price we expect better upkeep.

Large comfortable room with great view, great location, good breakfast.

Stayed in September 2024

Liked it all

This was a fabulous place to stay. Friends who have walked the Camino recommended staying in Valenca instead of Tui and they were right. The pousada was inside a fortress overlooking the Minho River and our room had a gorgeous view. Very nice communal areas downstairs, a lovely patio right on the edge of the fortress walls, and a quaint but modernly appointed room. The staff was extremely helpful and friendly. In the morning we got up early for the luggage service, as Portugal is one hour behind Spain. Sun was rising over the fortress walls so we had a beautiful view while the concierge hustled to make us coffee and croissants since we couldn’t stay for the general breakfast.

Stayed in September 2024

Bed room air conditioner…

Stayed in August 2024

There was nothing we disliked at the Poussada

A brilliant location with magnificent views from our balcony. The service was first class. Dinner and breakfast were both very good.

Stayed in June 2024

Great place.

Stayed in June 2024

Wonderful location with a fantastic view of Tui Spain! Very good breakfast and super friendly staff.

Stayed in April 2024

We had one of the best rooms, upstairs with a large balcony overlooking the river and Tui. Large room with a wall of windows, excellent views. Very comfortable. Very good breakfast, very attentive staff. Great to be inside the castle walls at night when everyone else has gone. Driving inside the castle to the hotel was fun, too.

Stayed in April 2024

Hotel decor and rooms very tired and dated. Needs investment

Great service ..amazing location.

Stayed in February 2024

Decor, bathrooms and furnishings dated Uninspiring bar and public areas Arictecture dated but couod easily be modernise

Unique Location Friendly staff Super views Good parking but very narrow fortress gates to drive through Comfortable beds

Stayed in February 2024

N/A

The breakfast was delicious and the location was excellent

Stayed in November 2023

We were charged € 7,50 for the storing of an ebike overnight, in a store-room which was not a garage but a workshop. This is a total rip-off, and we were traveling with 16 ebikes in total, so bike storage was proportionally more expensive than a room. This policy needs to be done away with and all bikers should be aware of this! The hotel needs a soft refurb overall and the rooms in particular, in one of the rooms the toilet drainage didn't work.

Biggest plus is the location inside the ancient fortress. Breakfast buffet was very good, the terrace and garden with the views are another value-add. Quiet street with hardly any traffic and all attractions of the town can be reached on foot.

Stayed in September 2023

Maybe the dinner menu selection could have been better, and maybe Having a laundry service. Overall we had an amazing time. A wonderful

The location was beautiful, and there was more than enough cafés, shops restaurants to choose from. Very enjoyable. The breakfast had a nice variety to choose from

Stayed in September 2023

The hotel is getting dated. No kettle or coffee machine in the room. Charged 7.5€ to store my bicycle for the night...

The location and the views are great, the hotel is quite charming and the room is large.

Stayed in August 2023

Room could use a bit updating.

Great location, wonderful views, quiet. Excellent breakfast.

Stayed in May 2023

Having to leave!

Fantastic location within the castle walls. Clean comfortable room. Amazing views in every direction. Good breakfast and easy walk over the river to Spain.

Stayed in May 2023