The building is huge and the hallways are very long, which makes sense due to its original use, but they could do a better job with access to the outside gardens. Our room was located on the 2nd floor at the end of the hall, which made it a very long walk to get outside as the doors are locked at that end. There was no way our dog would be able to make this walk to relieve herself, so we requested a move to the ground floor. Our dog was able to access the garden, but we weren't as there are gates across the doors. A little odd. Although dogs are 'allowed', they are only permitted in the room or outside (but, not the pool area), which is inconvenient when trying to have a cocktail in the bar or dine anywhere on the property.

The building is absolutely gorgeous and the grounds are lovely. The breakfast buffet is large and plentiful. We ordered room service and the quality of the meal (which can be questionable with room service) was very high, the food was hot and similar to a restaurant experience. We brought our dog and she was welcomed with a fun gift box. Lastly, their bartender makes a delicious old fashioned!

Stayed in April 2024

Dinner, interiors, and the castle itself are amazing. Staff, location and surrounding territory is great too.

Stayed in February 2024

A lovely, healthy breakfast

Stayed in April 2024

dinner was disappointing - just average, whereas dinner at other pousades was excellent.

room and breakfast were good, as expected. grounds are lovely, especially in good weather

Stayed in March 2024

It was a shame pool wasn't open yet. 30c my husband would have been in. The dog barking next door for an hour but once mentioned to reception never heared it again. I was dreading the night but no need. We did have a very squeeky floor board.

Attention to detail.The setting and grounds were amazing. Breakfast excellent. Dinner and wine list excellent. Bar and cocktails were a great addition. Staff were some of the best we have had the pleasure of.

Stayed in March 2024

breakfast excellent, dinner very good, staff wonderful

Stayed in March 2024

Nothing really

Very courteous staff, ambience superb, great food

Stayed in March 2024

None

Tranquility, the garden, breakfast, the view

Stayed in March 2024

Gorgeous architecture, with lots of history in it, though with a reasonable touch of elegance

Stayed in March 2024

The building and gardens are absolutely beautiful, making it a truly special place to stay. The staff were all friendly and helpful, food was good. We want to go back!

Stayed in March 2024

All staff were fantastic.

Stayed in January 2024

Nothing-- absolutely superb.

This is a truly superb property, perhaps not so close to city centre but exceptional and worth it. Will go back.

Stayed in January 2024

Perfect stay! Lovely building, very nice staff, great breakfast

Stayed in January 2024

There was only one thing that i did not like about the room. Unfortunately, when you turn on the bathroom light, it floods the entire living area with light due to the glass partition at the top near the ceiling. Other than that, i dont have any problems with the room. It is a small thing.

Wonderful building, great location on the mountain. The room was warm on a chilly night. The staff gave us a table near the fireplace, i was happy with that.

Stayed in December 2023

It would be great to add some simple features to the rooms like kettle

Loved the whole concept and vibe

Stayed in December 2023

Honestly I do not think that anything could be better.

Fantastic breakfast. Very clean place with perfect service.

Stayed in December 2023

Nothing

Beautiful place, really special and comfortable. All of the staff was very nice and friendly, great breakfast

Stayed in December 2023

Beds could be a bit modernized and more comfortable.

Staff was exceptionally friendly and accommodating. All concerns were addressed immediately.

Stayed in November 2023

None.

Excellent hotel with the charm of centuries!

Stayed in October 2023

The beds were a little too firm. A memory foam mattress topper would be a great addition to the comfort of the room. The large metal bedroom doors and room key were a bit difficult to manage, and noisy when opening. Other then that, it was a lovely place to stay.

The room was large, and had a nice sitting area by two large windows overlooking the front of the property. The grounds are really nice. We were there in early October, so the garden was not in bloom, but I suspect it looks great in the spring and summer. The pool are was also a great spot to relax, but the water not so inviting in early October (chilly). We were in Lisbon for close to 2-weeks, and the diner at the on-site restaurant was spectacular, one of the best meals we had in Lisbon. All of the staff were friendly and helpful. Take some time to explore the entire building and grounds.

Stayed in October 2023

Nothing

A very special historical hotel

Stayed in November 2023

Not having coffee or tea in the room.

Friendly staff, great location beautiful historical place to experience. Very clean. Restaurant dinner was wonderful with excellent service.

Stayed in November 2023

This is a first Class property particularly for those who like historic buildings. A beautifully converted 10 century monastery preserving the atmosphere of the old and combining it with modern amenities. Great building ms grounds food service and staff.

Stayed in October 2023

Nothing

Everything about our stay was superb. The historic property was beautifully maintained and the service was exceptional.

Stayed in October 2023