Bed was comfy, although would be better to have the twin singles attached to not form a gap between beds for a couple sleeping. Called the rooms late at night asking to finalise bill, when it had already been finalised at check in to avoid that. No view of golf course, it's across the road.

team prepared a takeaway breakfast box, thank you. Pool and grass area was lovely, rooms were nice.

Stayed in August 2025

Very attentative staff, location fantastic and breakfast delicious. Everything was clean and we felt like we had a royal treatment at this magic place. Highly recommend!

Stayed in July 2025

Vegetarian offering . Bigger capacity in restaurant . More English speaking staff .

Breakfast was nice but has limited capacity . Very limited choice for vegetarians for dinner though team tried their best . Restaurant is small .

Stayed in July 2025

Breakfast & dinner food has much to improve.

600m above sea level is what you pay for. It was a great joy to breathe and sleep there with many birds singing and vivid green scents from trees and bushes. Down in the cities it’s +5 degrees.

Stayed in July 2025

We really enjoyed our stay. From start to finish. Employees are super friendly and food was amazing.just nice day to escape from city.

Stayed in July 2025

Some things in the room didn’t work like- Couldn’t fix the shower head hight The type c wall charger didn’t work The AC was hard to understand But it didn’t really affect the stay, just small things

Very special stay, i would definitely recommend to stay! All was clean and comfortable nice breakfast

Stayed in July 2025

Nice hotel not far to the city. Private parking.

Stayed in July 2025

We found the evening meal a little disappointing in terms of quality and quantity for the price charged.

Comfortable room. Friendly staff. Nice pool and quiet area to relax. Breakfast was excellent with a good variety of both hot and cold options, all very fresh.

Stayed in May 2025

I like everything!!!

It is a brilliant place to visit and stay, Everything you want is here All perfect. Rooms, facilities, very nice building, very comfortable bed , nice indoor swimming pool , a very good breakfast and the main thing really good customer service , that make owe stay Amazing !!!

Stayed in May 2025

Location and cleanliness

Stayed in May 2025

N/a

The property is clean, cosy and elegant. Excellent service all around.

Stayed in February 2025

Very easy to find and park. Staff were super friendly and we were able to check in an hour early. Bed was comfortable and the back garden was a nice touch. Breakfast was tasty and was kept hot. Had everything from an English breakfast. The indoor pool was a nice little touch but we didn’t have our bathing suits with us due to checking the weather before coming to Madeira.

Stayed in February 2025

We vere surprised we could not book a table for dinner the day of arrival as the restaurant was already fully booked. We tried an option in the nearby village that was sufficient in terms of quality but much better in terms of price compared to the hotel restaurant.

Our room was nice and clean with a huge window into the garden so we could listen to birds. Also the garden offered some places to relax. The pool and sauna were fine and empty during our stay although the hotel seemed quite full. The location was great for hiking trips. The breakfast was enjoyable and satisfactory. We especially liked huge tea nad coffee pots.

Stayed in February 2025

Lovely boutique hotel in the hills - spacious, clean room, helpful staff and delicious food

Stayed in February 2025

The breakfast was a bit mundane, some items were not replenished at all. The room was kind of dark due to vegetation, but I expected it from other reviews. My biggest comment would be on some staff. It felt like they were made to work there, the courtesy was not sincere, but honestly we did not have much good experience with locals, so maybe it's a cultural thing. The reception ladies did not offer any help or invited questions themselves, which you usually expect in a smaller hotels like this. One simple comment to ask any questions at the check-in would help us feel differently.

The beds were really comfortable, everything was very clean. Quiet place, cute welcome treats. Small, but decent pool. Nice dinners, really good food. Special thanks to Anastasia in the restaurant for making us feel welcome on our last night :)

Stayed in January 2025

All Porto Bay hotels are high quality. Rpm comfortable and quiet. Restaurant good. Staff very helpful, friendly and professional

Stayed in January 2025

It was a bit noisy in the room No ventilation in the bathroom that you can switch on

Remote location and yet close to everything Clean, comfortable beds. Good quality of the food.

Stayed in December 2024

It would be good to have a cruet on the dining tables and a top-up of water for tea/ coffee at breakfast.

Friendly, helpful staff. Good food. Nice sized, clean rooms. Uncrowded facilities. Nice crockery.

Stayed in December 2024

Would have enjoyed some views

Small cosy hotell with everything you could wish for

Stayed in December 2024

Pool and souna were very basic. Sauna was ultra hot, and booking massages was proven impossible

Location, breakfast, staff

Stayed in November 2024

I would appreciate if cappuccino / latte was included in the breakfast rather than offered for additional pay.

Quiet, comfortable bed, pretty garden around

Stayed in November 2024

nothing

all

Stayed in August 2024

Nothing was displeasing about our stay! Wonderful place!

Awesome hotel, very beautiful grounds, well lit with natural light. Restaurant was exceptionally delicious for breakfast and dinner! Very comfortable and clean room!

Stayed in September 2024

Everything. The hotel is placed 10 km from the airport, in a very silent position. The interior design is very nice. I loved the pool. The water in the pool has a great temperature. Very raccomended the restaurant. I didnt eat the breakfast because I left early but they prepered me the take away breakfast. The stuff is very nice. The beds are big and comfortable. Really enjoyed the stay.

Stayed in September 2024