Would definitely stay here again. Great value, great vibes.

Couldn’t have picked a better place. The location is unbeatable, right in the Old City so I could walk to temples, the Sunday walking street, and tons of cafes. The staff were lovely and super helpful, always smiling and ready with recommendations. The room was spotless, bed was comfy, and the aircon was quiet (a big win in the Chiang Mai heat right now). There’s also a pool area which became my little escape after wandering around in the sun, not huge, but clean and peaceful. Only small thing is there’s no breakfast, but there are many great coffee shops just around the corner, so it wasn’t really an issue.

Stayed in August 2025

Nothing really.

The location was perfect in the old town. It is quiet but pleasant and relaxing. Staff lovely.

Stayed in August 2025

The location couldn’t be more convenient, it's located in the central of old city and a few steps from plenty of cafes and restaurants. The hotel is spotless and feels well cared for, and the facilities are in great shape. What really impressed me was the staff, they’re genuinely friendly, professional, and always ready to help with anything. For the quality and service, the price is more than fair. I left with a really good feeling about this place.

Stayed in July 2025

The location is perfect, right in the Old City, close to everything. The room was clean, comfy, and had all the basics I needed. I especially liked the little leisure area downstair, super chill for relaxing or planning your day. The pool was beautiful, it was a nice bonus to cool off. The staff were lovely and always happy to help. Would totally stay here again.

Stayed in July 2025

There are a lot of rules… printed out and laminated in the room …in duplicate… perhaps in case you each need your own copy!

Great location in the old city, comfortable beds and nice showers, spotlessly clean. V usefully located 2 doors away from a 24 hour laundrette. Lots of restaurants around. Small but nice pool, (although open to the road). Polite staff, although very direct.

Stayed in July 2025

The free bicycles were very convenient, but need some maintenance.

Staff was great. They responded quickly to our report of leaky bathroom shower and replaced the whole thing.

Stayed in July 2025

Nice room centre of old town, free bicycles and one of the best swimming pools

Stayed in July 2025

Pool was in a sort of public area. You should check the hotel on google maps. For us it wasn’t a problem but I imagine it could be.

We had our clothes washed here while we were staying. After they brought the clothes back there was a tear in it. We went to the staff, they said to leave it with them and that they would make sure it was fixed later that day. Within 2 hours it came back looking as new. This was in addition to the fact they were extremely nice throughout the rest of the stay. Amazing people, nice hotel and a cool pool.

Stayed in July 2025

Bathroom was a little dated and the toilet roll holder and towel rack were loose.

Great value for money. The staff were incredibly friendly and helpful- Laundry service, help organising a trip to the sticky waterfalls, extra cover and hangers were no problem to get. The cleaning service was so good. The location meant the place was quiet but still close to everything. The towel rack becacame detached from the wall and we mentioned it at the reception when leaving for dinner. When we returned an hour later it was fixed. Great service.

Stayed in July 2025

Beautiful hotel right in the old city. Lovely staff. Room was exceptionally comfy and clean.

Stayed in June 2025

Excellent location in the old city, close to restaurants night markets. Room was clean, stylish, and very comfortable. Quiet aircon and soft bed made for a great sleep. Staff were friendly and helpful. Pool area was lovely for relaxing. Great value, highly recommended!

Stayed in June 2025

I stayed at the hotel for a few nights and was pleasantly surprised by how much I enjoyed it. Tucked away on a quiet lane inside the Old City, the hotel has a peaceful atmosphere but is still just a short walk from major attractions like the famous walking street market. The check-in was smooth and friendly, and the staff were genuinely welcoming without being overly formal. My room was clean, well-designed, and very comfortable, with crisp linens, good lighting, and a cozy feel. Although not that large, the room had everything I needed, air-conditioning worked great, there was a fridge, complimentary water, and a safe. The bathroom was compact but spotless, with strong water pressure and instant hot water which works great. One thing I really appreciated was the quiet, I had a great night’s sleep with no outside noise. There’s a swimming pool in the courtyard, which I didn’t expect for this price range, and it was a lovely spot to cool off and relax. The service was warm, efficient, and personal, they even helped me arrange an early taxi to the airport. For the price and location, I think Cozytel is a fantastic option, clean, stylish, quiet, and with lovely service.

Stayed in June 2025

I stayed at Cozytel Chiang Mai for a few nights and honestly had a great experience. The staff were super friendly and helpful from the start, always smiling and ready to answer questions or give recommendations. It made the whole stay feel really welcoming. The location is fantastic, it was easy to walk to the temples, cafes, and the Sunday Night Market. At the same time, the hotel is on a quiet street, so it felt peaceful and not noisy at all. One thing that really surprised me was the pool, it’s actually quite large considering the size of the hotel. It’s very clean, well-maintained, and such a bonus after a hot day of walking around. The room was simple but very clean and comfortable. The bed was good, the AC worked well, and the bathroom had hot water with decent pressure. Housekeeping came every day and did a great job. I’d definitely stay here again and recommend it to anyone looking for a clean, quiet, and friendly place in Chiang Mai.

Stayed in May 2025

The AC didn’t really get as cold a we would have liked. Always tough when you only get one room key which also activates the power to the room. (I get it, trying to save on electricity costs, but makes it so the ac can never really catch up. The safe in the room was good just for wallets, passports and small items, wasn’t big enough for my laptop or tablet (wasn’t really an issue though). Lastly, while the free bike rental was nice, the bikes didn’t have any rear brakes and the seats would not stay in position while riding (what do you expect for free I guess)

Wonderful location in the heart of the Old City. So many things to see and explore right from the doorstep. The room as comfortable and clean. Felt very safe in the area at all times of night or day. Front desk people were very friendly and helpful and helped us book excursions. The pool was refreshing and not busy. Actually liked that the lounge chairs were not in the direct sun during the day. Free bicycle rental was a nice perk. Also, felt like we were the only people there!

Stayed in May 2025

Really enjoyed my stay at Cozytel. The location is perfect, right in the city center and super easy to walk everywhere, since it’s on a main road. But even though it’s central, it was surprisingly quiet at night, which I really appreciated. The room was spacious and clean, with a nice balcony facing the pool. AC was cool and quiet, and there were lots of plugs for charging devices, super convenient. The pool area was a great place to relax. It was spotless, with plenty of seating, and even had a little work setup with a table and strong wifi, perfect for getting a bit of work done outside. Staff were really friendly and quick to respond to anything I needed. Overall, great value and a super comfortable stay.

Stayed in April 2025

It was my second time at Cozytel, I love it. Location is perfect in the old Town with everything at walking distance, yet the street is very quiet and feels like an oasis in a bubbly city. Coffee shops and convenience stores are a few minutes away, so are the gorgeous temples. The rooms are very clean with everything you need (toiletries, kettle, tea/coffee, hairdryer... and even umbrellas). Wifi is good if you need to work. I love that there are bicycles at disposition for free, which is super convenient. The best thing is the staff, reception and housekeeping, everyone is so lovely, helpful and considerate. I will surely come back to Cozytel next time I'm in Chiang Mai!

Stayed in April 2025

Great team. Large room. Amazing location.

Stayed in March 2025

Everything was perfect, our stay was super comfortable, quiet, and easy. The location was great, with attractions and restaurants just a short walk away, so we didn’t even need a bike or Grab. The bed and pillows were incredibly comfy and even bigger than most hotels in Thailand. The staff spoke great English and went out of their way to give us the best recommendations for our trip. The hotel itself was beautiful, well-kept, and absolutely spotless.

Stayed in April 2025

The only thing I missed was breakfast at the hotel, but there's a great restaurant just 50 meters away.

My stay at Cozytel Chiang Mai was honestly one of the most comfortable I’ve had. The room was spotless, with a super comfy bed, fresh linens, and everything neatly arranged. The AC worked perfectly, which was a lifesaver after being out in the heat all day. The bathroom was really clean, with great water pressure. I also liked the little touches, plenty of outlets, soft lighting, and a cozy atmosphere that made it feel really inviting. What really stood out, though, was the staff. They were incredibly warm and welcoming. They were so polite and genuinely kind, making sure I had everything I needed without being intrusive. It felt like they truly cared about making my stay comfortable. The location was super convenient since it’s in the Old City, but what I loved most was how peaceful it was at night. Even though I was close to everything, I could come back to a quiet and relaxing space. It was such a great balance of comfortable, welcoming, and just an all-around great experience.

Stayed in March 2025

I have stayed at Cozytel multiple times now, and it never disappoints. The location is perfect, right in the Old City, so everything is super convenient. The staff are always friendly and helpful, making me feel welcome every time. Rooms are clean, comfy, and quiet, and the swimming pool is a great bonus. It is very well-maintained, and the poolside area is perfect for relaxing, reading, or even getting some work done. The whole place has a peaceful vibe despite being in such a central area. Definitely my top choice whenever I’m in Chiang Mai

Stayed in March 2025

Nothing

Very much enjoyed.our stay at the Cozytel. The receptionist (Dao) was kind, welcoming and super helpful. We needed help booking 2 trips and Dao arranged it all for us as soon as we checked in. Our rooms were comfortable, clean and quiet and, although the pool is a bit chilly, it's in such a lovely and relaxing setting. The Inside cafe was a great place to go for breakfast and lots of places to eat and shops in Chiang Mai. We went on the elephant Sanctuary half day trip which was a lovely experience and Mama Noi cookery school which was excellent. All the staff were a credit to the hotel and if I returned to Chiang Mai, I would definitely stay at the Cozytel.

Stayed in March 2025

Nothing. No breakfast available on the premises but 7/11 nearby to get groceries & fridge plus kettle in the room with coffee & tea provided.

Everything. Excellent quiet location, huge rooms & beds. Very clean, Lovely pool & landscaping in a small area. Helpful staff. Very good value for money.

Stayed in February 2025

I have stayed at many hotels, but this hotel stands out for its exceptional service. The staff here truly go above and beyond to make your stay as comfortable as possible. They provided excellent recommendations for local attractions and dining spots, making my trip even more enjoyable. The hotel is located in a convenient yet quiet area. The room was spotless with incredibly comfortable bed and all the amenities I could ask for. Also, the pool area was well-maintained, peaceful, and a great spot to relax. This hotel is a true hidden gem, and I will definitely be returning

Stayed in March 2025

The pool area was a bit exposed. But didn’t receive much sun.

Simple and clean rooms. I loved having a balcony.

Stayed in March 2025