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  5. Reviews of At the Train Chiang Mai Hotel

Reviews of At the Train Chiang Mai Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

46 Railway Rd., T. Watgate, Wat Ket, 50000 Chiang Mai, Thailand

#468 of 835 hotels in Chiang Mai

Guests' Choice

Review Score

Based on 126 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    I was looking for a clean and safe hotel close to the train station. Since I had to stay one night in Chiang Mai, I do not know its proximity to other locations. Around the hotel, there is a nice area for walking by the river and nice cafes and restaurants. I didn't have time to use the pool and hotel restaurant but they looked clean. The hotel met my needs. The staff is very friendly and helpful. I would prefer it again if I come across it again.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast BUT this is only because it wasn’t necessarily to our taste. It’s mostly a Thai style breakfast, with toast available. This is totally understandable though and is a personal preference. Otherwise tea, coffee and juice are also available.

    Comfy bed, pillows a bit hard. Location is a 5 minute walk from the train station so was super handy.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was totally unusuable because of ice cold water.

    Close to the station, good value for money

    Stayed in February 2024

  • Reviewed: February 1, 2024

    7.0
    Perfect for early arrival by nighttrain in Chiang Mai!!!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great hotel when arriving super early by nighttrain in Chiang Mai with their 24 hour reception. Great price aswel.

    Stayed in January 2024

  • Reviewed: December 1, 2023

    8.0
    Good, but a bit far from the old city and a couple of odd things.
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    For us it was too far from the city and found that a bit of a difficult with a lack of restaurant variety. Overall very good price and did us well for the duration we were there for. A little nitpicky thing was they only supplied two mugs for coffee (there were three people in a room) and the cleaners came in without us leaving the note on the door saying “clean me” and we came back to cleaners in the room.

    If you are using the train station this was very good location. Loads of parking spaces and really nice rooms with only a couple things we didn’t like.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to station. Helpful staff

    Stayed in November 2023

  • Reviewed: November 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to say here

    Staff very friendly, room was very clean and comfortable. Also so handy to the train station, nice cafe, seven 11.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    7.0
    Nice and clean room, comfortable stay.
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location not amazing, not within walking distance of the old town and more of a family stay or for people getting a train next day. Pool was shaded and a little chilly so we didn’t use much.

    The room was clean and nice. Provided with water and a mini fridge which is super useful. Nice to have access to a pool. Taxi ride away from night bazaar which was great and staff recommend nice food places nearby.

    Stayed in November 2023

  • Reviewed: August 9, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to railway station

    Stayed in August 2023

  • Reviewed: July 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There were ants in the room and when our old room was changed, the new one still had ants. When we checked out, we asked the staff for help but they said there is no one could help. Also the night shift couldn’t speak English. My wife lost her scarf there.

    The location

    Stayed in July 2023

  • Reviewed: May 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights

    It's located quite far from the old city. Perfect for catching the train, but less so for sightseeing into town.

    The property exceeded my expectations for the price and had an excellent cafe attached to it. Just a couple of minutes from the train station. I really appreciated being able to extend my stay by paying an hourly rate for the extra time I wanted to use it, whilst waiting for my evening train departure.

    Stayed in May 2023

  • Reviewed: April 15, 2023

    8.0
    Good hotel in a good location. Breakfast could be more varied; but overall a good stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Breakfast was adequate but, of the 12 hotels we stayed in, this had a relatively basic breakfast menu.

    This is a comfortable hotel in an excellent location for rail travel, close to Chiang Mai station. The room was clean and comfortable and the staff friendly.

    Stayed in March 2023

  • Reviewed: April 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    WiFi didn't work for me

    Clean room , easy parking, 7 Eleven not far away, as well some Restaurant s

    Stayed in April 2023

  • Reviewed: March 14, 2023

    9.0
    Great spot to explore Chang Mai from.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights

    Nothing that could be controlled by the hotel. A large travel group of teenagers making too much noise.

    Great spot in relation to the train station.

    Stayed in February 2023

  • Reviewed: March 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just stayed there from 11pm to 8am so difficult to elaborate a lot. But it's very close to the station, so of course perfect for this point. Breakfast was just good. Room and bathrooms were cleaned.

    Stayed in March 2023

  • Reviewed: February 23, 2023

    9.0
    It was excellent.
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I can't think of anything bad.

    The rooms were very clean and had a lot of natural light.

    Stayed in February 2023

  • Reviewed: February 4, 2023

    7.0
    WAS GOOD- over all the staff were helpful and very nice
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    THE RESTAURANT STAFF HAD NO CUSTOMER SERVICE SKILLS DIDN'T EXPLAIN THE MENU JUST WANTED TO TAKE THE MONEY THE POOL WAS ALSO OUT OF SERVICE WHEN I WANTED TO SWIM

    WERE VERY GOOD FACILITIES AND A NICE LOCATION CLOSE TO EVERYTHING

    Stayed in January 2023

  • Reviewed: January 22, 2023

    7.0
    slept well, great location.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The swimming pool has no sun, never. Throughout the day, no chance of sunbathing. So, we didnt used the pool but we were actually in for some vitamine D.

    The room is big and clean. Luckily we wear able to go in the room earlier than check-in.

    Stayed in January 2023

  • Reviewed: January 16, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The towels had been washed but looked dirty. The shower was cold, A/C was central, so it was not possible to regulate the temperature. On with 24 degree or off. The pool is not good for use, because of surrounding noise, only to jump in once to cool off. It is close to the central A/C and therefore it is very loud.

    Close to the railway station. Perfect for one night. Staff is very friendly.

    Stayed in January 2023

  • Reviewed: December 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No kettle or coffee/tea in the room. Shower was cold, toilet paper was left outside the bathroom on the table with the cups (why?). Tip: ask for a room away from the lift, the security door opening and closing throughout the night disturbed my sleep.

    Good location near the train, price per night good value. Minimal outside noise. Nice comfortable bed. Close to the 7 eleven and a restaurant opposite the train station does a great buffet for 139.

    Stayed in December 2022

  • Reviewed: December 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location near train station

    Stayed in December 2022

  • Reviewed: December 8, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    -

    Clean and quiet room, well located near the train station.

    Stayed in December 2022

  • Reviewed: November 21, 2022

    7.0
    No brainer for early morning train.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    There was an ominous door in the corner that was locked and covered with a table. Door on the opposite wall was fixed shut with screws.

    Very convenient location if getting a morning train. Staff were helpful with printing tickets. Comfy bed.

    Stayed in November 2022

  • Reviewed: November 10, 2022

    9.0
    Excellent choice for a stopover by train.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast is nothing to write home about. Tricky/mean/unexpected steps in the room and to the bathroom.

    Directly next to the train station. (200m). Hotel itself was way better than expected. Best choice for a layover, if you need to catch a train the next morning.

    Stayed in November 2022

Showing 1 - 25

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