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Rooms are big beach is clean friendly and helpful staff place is quite and comfortable

Stayed in August 2025

We are a Muslim family like other Tunisian families, so the girls use a special swimsuit (burkini). Unfortunately, this modest outfit is forbidden in the swimming pool according to the hotel's rules.

The stay was great, and the place was tranquil. We enjoyed the beach a lot.

Stayed in June 2025

It would not be a suitable choice for a family with children between the ages of 5 and 12.

The hotel is characterized by its calm and elegant atmosphere.

Stayed in April 2025

We really appreciated the honeymoon decoration.

Stayed in January 2025

Nothing wrong

Impressive all marble, roman style palace Was there in december, feels like caesar palace las vegas at 6am :-)

Stayed in December 2024

gym need to be payed

Beach is very clean.

Stayed in September 2024

The bar in the pool was not providing an ice cream surprising for such place in summer period. When requesting a plate of fruits was mission impossible, need to go to restaurant to get plat of fruits. But which I found very disappointing is the level of the breakfast, very average comparing to hotel 5 stars, could be better with nicer presentation, the quality of the food and variation in the breakfast, not a 5 stars level for the breakfast.

The location, the spacious room and bathrooms and dressing room. The pool is very large and various with different types of water, very convenient with children.

Stayed in July 2024

I didn't like the wifi in our room 😕 😐 Also the pizza is not recommended

I liked the team and all the staff there, the facilities, the swimming pool, the location of the hotel, the room size, the security, the beach, the breakfast...

Stayed in August 2024

Furniture was old

Place and view

Stayed in July 2024

We didn’t like the food, very poor choices, and not 5 star hotel staff (poor service for a 5 star hotel)

We liked the rooms and the hotel building including the pool etc..

Stayed in August 2023

There is room for improvement in the service staff at their restaurant and their beach otherwise my stay was very comfortable and enjoyable

I loved the property, the rooms, the services, and the facilities (massage, pool, and beach). This hotel deserves to be top-rated. Very comfortable stay.

Stayed in July 2023

the food is very very bad, breakfast is the same every day and it seems they reheated somethings.

the chambers are good

Stayed in July 2022

It’s ok

Comfortable and relaxing

Stayed in August 2022

The breakfast was very very poor comparing to the level of the standing of this hotel and facilities. The restaurant in the beach or the pool was very very average and very slow comparing to the prices of the 5 stars.

The location of the hotel, the pool and the beach are OK. The room is quite confy and spacious.

Stayed in July 2025

The food is very bad, low quality, rude staff, doesn’t meet 5stars standards

Stayed in June 2025

Nothing

Everything

Stayed in May 2025

Only one restaurant open for dinner and it had a singer and music with very few people, so had a poor atmosphere where it was difficult to talk

Room and facilities were superb

Stayed in December 2024

Public areas are not air conditioned even restaurants, it was very hot, even in the rooms air conditioning was not good enough. The rooms had no coffee and tea facilities and no slippers. Rooms service almost didn’t exist.

The beach and location. Staff were excellent but helpless, they did their best to make our stay better.

Stayed in August 2024

Nothing

The hotel was beautiful!!

Stayed in January 2024

Carpet in the hallway need some cleaning but overall everything was good.

Clean and Spacious rooms, a wonderful pool, and courteous and professional stuff.

Stayed in September 2023

Most things were unsatisfactory even to the degree that the tiles in the pools are peeling away from the walls The internet is weak in most areas Service isn’t at all acceptable - for such an expensive hotel you’d expect much better The cleanliness of the rooms leaves a lot to be desired - certainly not cleaned properly If I hadn’t booked and paid (which was non refundable) I would have moved after the first night - sadly it was very disappointing

The property is quite dull, not much atmosphere, no shops, staff response was terrible, waiting hours and having to make several calls repeating the same requests Food is average to say the least , the hot buffet was never hot ! Luke warm at best & no one seems to care much about customer satisfaction , you get the impression you are an inconvenience to the staff, borderline rude ! It can take forever to get their attention / definitely would not stay here again

Stayed in August 2023

Staff very friendly, location is great nice beach front

Stayed in December 2022

noisy - service is not great for a 5 star hotel

Stayed in July 2022

Nothing in order, breakfast, Staff not trained, facilities. room-service, all.... We were under the impression that this is top 3 hotels in Africa, we were strongly disappointed.

nothing

Stayed in August 2022